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    HIGHLANDS HEALTH AND REHABILITATION CENTER

    3549 NORRISWOOD, MEMPHIS, TN 38111

    180 beds · For profit - Corporation

    CMS Provider #445165

    Data updated: May 1, 2026

    🔒Premium

    Overall Rating

    ★★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    3.4 hrs/resident

    Getting worse

    Inspection findings

    25

    Fewer issues

    Ownership changes

    0

    For-profit corporation (Champion Care chain)

    Complaint trend

    Steady

    High volume of complaint-driven findings (11 records).

    Facility vs. Tennessee Averages

    Overall Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.9RN hours/resident/day 0.6

    HIGHLANDS HEALTH AND REHABILITATION CENTER — Overview

    Records for this Memphis facility indicate nursing care hours below state averages, high staff turnover, and recent severe inspection findings regarding resident safety and accident prevention.

    Located at 3549 NORRISWOOD, MEMPHIS, TN 38111. 180-bed for profit - corporation nursing facility with a CMS overall rating of 2 out of 5 stars.

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    Data updated: May 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

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    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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