Wall of Voices
Real experiences from families and patients navigating nursing home care. Every review is sourced from verified Google reviews and enriched with AI analysis.
OCOEE TRANSITIONAL CARE CENTER LLC
We highly recommend MorningView Transitional Care Center when you are searching for a facility to care for a loved one. You walk in the front door and are greeted by Jama, who will put a smile on your face every time you see her. The facility is clean, nicely decorated, and does not smell of disinfectant or waste. We did not meet a single employee, from the custodial staff to the administrative staff, that did not seem to love their job. The nursing staff, physical and occupational therapy staff, and the custodial staff always spoke to our mother with kindness and respect, even when our mother was not completely responsive. The staff at MorningView Transitional Care not only takes care of the patient, but they also take care of the patient’s family members. We were so over our heads when we first contacted MorningView regarding our mother, and they held our hands the entire way. They provided thorough recommendations and guidance based on their assessments of our mother, and we appreciated their honesty and support. Our family is very grateful that these professionals were there to assist us during a very difficult time. In addition to Jama, we specifically want to thank Tiffany and Lindsee in admissions and Vanessa and Tiffany in social services. We don’t know what we would have done without MorningView Transitional Care and we always felt that the they were looking out for us.
HYDE PARK HEALTHCARE CENTER
LOS ANGELES, California
Hyde Park Healthcare Center is a 72-bed for-profit facility under a federal abuse alert, characterized by 100% registered nurse turnover and health inspection findings that are significantly higher than state averages.
DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER
"The reviewer appreciated the refreshing and informative direct communication with staff regarding their grandmother's medical situation."
The Estates at St Louis Park LLC
My mother spent her last days here, no one contacted me regarding her condition I had to try and call her to find out she was in her final moments. And to top it off upon collecting her belongings there are cherished items missing and no one can seem to give any information on what happened to the items
The Graybrier Nursing and Retirement Center
"A glowing review detailing a successful 13-day stroke rehab stay, emphasizing the cleanliness, the friendliness of all staff members, and excellent food."
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
"The reviewer praises Dr. Burns’ exceptional care during childbirth but expresses deep disappointment and sadness that the facility let him go."
KING DAVID NURSING AND REHABILITATION CENTER
"The reviewer claims their sister was not bathed for a week and accuses management of being useless and dismissive of concerns."
VIVO HEALTHCARE WEST ORANGE
The entire staff is very friendly and go out of their way to help the patients and family supporting. The facilities are very clean, pleasant and comforting. The administration has opened up to a warm reception. Thank you so much for taking Awsome care “TLC” with my Big Brother Luis!
LEXINGTON PARK NURSING & POST ACUTE CENTER
My mother was there during the summer into Fall. We're they perfect? No, but the care she received was more than good. Social Services really worked with us to insure she could stay as long as needed. Therapy? More than excellent! In fact, most of the nursing, houseeping and dietary staff were, too. There were a few incidents of her left in the bathroom longer than needed, but they were far and few.
SHERMAN OAKS HEALTH & REHAB
"The author thanks the staff for the wonderful care provided to her mother during a two-week stay."
ORLANDO HEALTH CENTER FOR REHABILITATION
My experience at Orlando Health - Advanced Rehabilitation Institute was excellent. I dislocated my hip and was transferred to OHARI from the VA for rehab on June 15. From the nurses and technicians on the second floor (219) to PT and OT I felt safe, and experienced excellent healthcare. Although all clinical and PT/OT were excellent, there are several that stood out, that were exceptional, whom I would call my heroes. Dr. Mahal Carol - RN Case Manager Veronica - Nurse (evening) Nathalie - Nurse (day) Ashland - Nurse Analese - Student Nurse Taneisha - Tech Fabian - Tech Stevie L. - PT Brittany - PT E - PT Anya - OT Carmen - OT Addie - Food Service Iris - Food Service I am very blessed to have receive my rehab care from OHARI and I would highly recommend.
DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER
I had a good time here. The nurses are kind and thoughtful. My therapist (Simon) has helped me tremendously. I'm walking way ahead of time , thanks to him. The higher up staff not too good. You have to get on them if you want anything from them.
Summerstone Health and Rehabilitation Center
"The patient is highly impressed by the immediate responsiveness and spiritual openness of the staff during their first 48 hours."
EAST NECK NURSING & REHABILITATION CENTER
My mother who is 74 years old had major back surgery later January 2024. She was a patient at East Neck for about 30 days. This was her 2nd stay in a short term rehab, but the most significant. Taylor in Admissions made sure she was transferred from the hospital to EN with no issues. Dr. Balot was in frequently managing her medical issues and concerns as well as pain. Megan in social work communicated her plan of care to with me and coordinated a safe discharge. Also, the rehab department was amazing! She was up and walking in no time. My mother had no complaints and is extremely thankful for the staff at East Neck!!!
Edmond Health Care Center
Edmond, Oklahoma
Edmond Health Care Center is a Special Focus Facility with an abuse icon, high staff turnover, and inspection findings that significantly exceed state averages.
"Searching for the right place for our loved ones in Florida, we’ve found that while the transition is always emotional, the compassion from individual staff members and the effectiveness of the rehab teams have been a huge relief. We’ve noticed that when facilities prioritize cleanliness and keep the residents engaged with activities, it truly transforms the experience from a clinical stay into a place where our parents and siblings feel genuinely valued and cared for."
Based on 12 reviews
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
Dr. Root is outstanding! He is patient, understanding and well spoken.
CHARLOTTE BAY REHAB AND CARE CENTER
"A double-amputee patient praises the life-changing physical and occupational therapy teams for helping them walk again."
Summerstone Health and Rehabilitation Center
I would rate this place nothing but the rehab nurse that took care of my mom during the day was great. She always took time to talk to my mom about any concerns and was real loving and cheerful every time she came in the room. A real heart for the work. In my experience the nurse manager was lazy and just barked orders but never saw her working except once for a meeting we had and the director of nursing was either sitting in her office eating or no where to be found when needed. Some of the CNAs have real attitudes and they need to realize what kind of job their doing and why it’s important to have a good attitude. On the weekends it’s ghost town in there. Can’t get no help. The food is bad and my moms food/coffee was always cold. Mom was really well taken care of by the day shift nurse with the brown hair and glasses can’t remember her name but the facility as a whole needs some work.
ALHAMBRA HEALTHCARE & REHABILITATION CENTER
I am forever grateful for the excellent care, support and patience this wonderful staff has given to my mother and our family. Their patience with questions, communication to doctors and with concerns from family members have been such a blessing. They care about each patient and family members and treat them with dignity.
SHORE ACRES CARE CENTER AND REHAB
My long term boyfriend, Wayne Enderwick, was cared for there until his passing. He had a way of getting the nurses and staff to let him get away with anything! He called them "his friends." It gives me comfort to hear that several minutes before he passed in his sleep, the nurses said he was out joking and laughing with them. Typical Wayne. Thank you so much to all of his "friends."
"Searching for care in Florida has been a true rollercoaster, as we’ve encountered everything from terrifying safety lapses like oxygen shortages to world-class rehabilitation teams that helped my family walk again. While some buildings are just polished veneers for neglect, we’ve found that the right facility—specifically those with communicative doctors and engaging activities—can make all the difference in a recovery."
Based on 11 reviews
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
"The patient praises the new administration and credits them with helping her recover enough to return to the community."
"We were worried about the transition to long-term care, but the staff here has treated our family like their own, showing a level of attentiveness and cleanliness that far exceeds other facilities we’ve experienced. The rehab team worked wonders for our loved one’s recovery and communication, though it’s the small details, like the kitchen staff checking on meal preferences and the support for daily visitors, that really stand out. Even though the journey has been emotional, seeing the genuine care and the professional way they handled the initial admission and care plans gave us true peace of mind."
Based on 8 reviews
EAGLE LAKE NURSING AND REHAB CARE CENTER
There is nothing “skilled” about this place. Staff is useless and pretty much glorified babysitters. You’re better off hiring a seeing eye dog to care for your family member at home then to bring them to this place.
CHARLOTTE BAY REHAB AND CARE CENTER
I see some of the negative reviews and I am sorry that they don't see all the good in Charlotte Bay Rehab. My mom has been a resident for some time now and I have seen nothing but really wonderful people there. The doctors, nurses, and all staff have taken on their jobs because they care for people. Like all businesses now a days yes they are doing their best with what is there for them.My mom is 94 years old.The staff takes care of her and her needs. She gets help to eat balanced meals and nice desserts, activity, music. exercise,hair done.I am blessed and thankful that my mom is taken care of and that she is happy .Thank you
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
Leaving 5 stars for the new wide bore MRI machine. It’s a bit loud, but they all are. I have claustrophobia but handled this easily. Julie broke it up in short timed segments and explained what was coming. She’s an excellent MRI tech. Don’t put it off if you need one done!
ORLANDO HEALTH CENTER FOR REHABILITATION
"The patient had a life-changing experience, describing the staff as sincerely caring and exceptional motivators."
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
The nurses are great - But when An Er Doctor sends you home with a Very high blood pressure - it’s crazy and when the CNY cardiology department does nothing to investigate the cause of Months of High Blood pressure averaging 180/110 - Then you know it’s not safe to go to those places . Since June I’ve had cardiac Symptoms- and since July have had several med Changes - And the very high blood pressure has made Last year - I had an allergic reaction to something- as they were rolling me out of the Er heading for the observation room up on a floor. They asked me in transit if I wanted to be resuscitated?!! I’m said why and the nurse s said well because there is only one doc in the ER . I said Yes Please id like a Jump start The Docs Act like they know everything but Don’t even Know How To “ PRACTICE “. Its embarrassing to have to need an eR and know LCGH is the closest one to get to . They have no compassion don’t have common sense to quickly evaluate. They don’t listen to everything you tell them and then after seeing a CNY Doc a few times - Not one Doctor has done what they should be doing . I’m speaking up bc No One has done Extensive testing to find the cause. And given I’ve had a carotid Brain Aneurysm with a stent and coils .... you’d think after weeks of throwing pills at me - changing them , Someone would be serious and Do their Job before I can’t represent myself anymore . No one should be this sick for this long without a doctor following thru to determine the cause . Good thing I’ve kept all my notes .
SHERRILL HOUSE
It has taken me several months to write this review. My mom spent a little over a month here and was PHYSICALLY ABUSED by more than one staff person. The first time, the staff were responsive though it seemed the second time her roommate spoke up in tears about both events. Her roommate called the gentleman whose posters are all over the walls stating to call anytime and he hung up on her! When I called him later after learning of the second event he chuckled and hung up on me too. My mother is a stroke survivor. She’s verbal, vibrant paralyzed on the left side so she yelled, screamed and kicked as much as she could to get the CNA off her back and when she shared what happened after telling her therapist the staff assured us the CNA wouldn’t return. A week later her friend closed the door in retaliation and both my mom and her roommate screamed out. After calling the gentleman they rushed to her room and removed the CNA. My mom called me and I immediately called the social worker; my siblings were up there in minutes and an emergency meeting held without us and we were advised everything was confidential, etc and soon after (days) my mom was scheduled for discharge. This is our true story and being honest none of these places are great but this place is horrible and knowingly allows the residents to be abused. When I called the morning after the second event they put me on hold and never mentioned an altercation. Most are limited by insurance but the state has to do better. The stars do not reflect the truth rather terms of accreditation. The rehab is the worst and the staff are demons being paid to care for our vulnerable population.
Transportation
"While I find that most of the drivers and EMTs are kind and make the journey to my appointments much easier, the administrative process of coordinating rides can sometimes be hit-or-miss. It is a huge blessing when the facility handles the logistics for my family, especially when staff members go out of their way to help me navigate services like Dial-a-Ride. Over time, I’ve learned that having a consistent, helpful person in the office makes all the difference in ensuring I actually get where I need to be."
Based on 7 reviews
ORLANDO HEALTH CENTER FOR REHABILITATION
From the very first day, this treatment center gave us something we desperately needed — hope. My daughter came in unable to even stand on her own. In just 3 weeks, because of their dedication, skill, and genuine care, she is walking with a walker. That progress didn’t happen by accident — it happened because of a team that truly goes above and beyond. Every therapist treated her like more than just a patient. They were patient, encouraging, and consistent. They pushed her when she needed it and celebrated every small victory right alongside us. During one of the hardest seasons of our lives, they became part of our support system. The knowledge, compassion, and commitment this team shows every single day changes lives. It changed ours. I will forever be grateful for the role they played in my daughter’s recovery. If you’re looking for a place that truly cares and produces real results, this is it.
"My experience in Florida facilities has been a mixed bag; while I’ve found some places where the therapy is exceptional and the staff treats you like family, others feel disorganized and dismissive during high-stress times like hurricane evacuations. I’ve learned that the quality of care really depends on the specific administration, as a dedicated team can make you feel safe and respected, but a lack of communication or empathy can leave you feeling abandoned."
Based on 12 reviews
"We’ve been coming here for many years and have consistently found the staff across the various clinics and the ER to be incredibly friendly, professional, and thorough. Our experiences have ranged from quick, efficient emergency visits to long-term care where the medical teams are consistently attentive and highly recommended."
Based on 3 reviews
AVENTURA AT THE BAY
On my opinion this is the worse place ever!!! I never saw anything like that, everything is bad about it. When you call to talk with your loved one room it is super hard to get connected, may take hours, if you need to talk with the nurse station, good luck, you can be waiting all day and never be able to talk with any nurse, when the patient calls for help from the room it can be more than an hour for somebody to come, I even had to bring my own batteries for the TV remote control, it is a joke. There was a misunderstanding about my husband’s diet, it is incredible, I can not be more unhappy with this place! One star is more than they deserve it, but can not write a review without at least one star. I will never recommend a place like this for your loved one. Horrible!!!
EAGLE LAKE NURSING AND REHAB CARE CENTER
Very unsatisfactory! The PT person actually made my loved one worse. The place is dirty.
DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER
"A grandson expresses gratitude and trust in the facility's ability to provide the specialized care his grandmother needs after her hospitalization."
OCOEE TRANSITIONAL CARE CENTER LLC
"The family provides a glowing recommendation for the exceptional care provided during their father's physical therapy and final hospice week."
Davidson Health & Rehab Center
"A veteran praises the staff, cleanliness, and food quality during his 30-day stay at the facility."
Davidson Health & Rehab Center
"The reviewer recommends the facility based on both professional collaboration and a positive personal experience with a parent's care and the clean environment."
EAGLE LAKE NURSING AND REHAB CARE CENTER
"The reviewer highly praises the staff for the amazing and kind care provided to his father."
Summerstone Health and Rehabilitation Center
"The patient reported money being stolen, dangerous porch inclines, severe understaffing, and a complete failure in discharge planning by the social worker."
Lexington Premier Nursing & Rehab
"The reviewer commends the outstanding care and administrative assistance provided during her husband's stay, specifically noting the benefit of private rooms."
MAGNOLIA MANOR OF COLUMBUS NURSING CENTER - WEST
It was a good visit today...I got to speak with Ms Nina Cooper..we had a very heart felt conversation...Staff is always friendly
Cleanliness
"While we have encountered some floors that are kept tidy and professional, we are deeply troubled by the frequency of "disgusting" conditions and even sightings of pests in the common areas. It is heartbreaking to see our loved ones in environments that feel unsanitary, and we often worry that a lack of basic cleanliness reflects a deeper neglect of their overall health and dignity."
Based on 205 reviews
ABERCORN REHABILITATION CENTER
The worst place I have ever stayed at... The worst food I have ever attempted to eat... There are a few nurses that are some what okay...but the weekend nurses are terrible...I th..ok r rehab after surgery ...if you ever get the chance to stay there... don't.
Staffing Levels
"While we have encountered some dedicated nurses who truly care for our loved ones, it often feels like there simply aren't enough of them to go around, especially on weekends and nights. We’ve experienced the heartbreak of seeing our family members wait far too long for basic help or medications, leaving us feeling like we have to be constantly present and vocal just to ensure they aren't overlooked. It is a constant emotional tug-of-war between appreciating the kind staff who are trying their best and feeling deep frustration over the systemic lack of responsiveness."
Based on 124 reviews
Night Care
"The nights here are a gamble; sometimes I am lucky enough to be attended by a compassionate aide who treats me with genuine dignity, but other times I feel forgotten as the facility shifts into a skeleton crew. It is hard to find peace when the routine is so unpredictable, whether I am being jolted awake at 3:30 a.m. for medical tasks or left waiting for hours for someone to check on me."
Based on 23 reviews
RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER
Best aid in my opinion the way she takes care of her patients Georgina engle
Park Terrace Health Campus
My mother, a resident at Park Terrace, passed away just this afternoon. I cannot express my gratitude for this place and every single employee there! Mom was always treated with love and respect. I will always hold you in my heart!
AVENTURA AT THE BAY
Honestly DO NOT deserve 1 star , this is by far the WORST place to send your loved one. The NEGLECT of their patients is sickening and the staff is CARELESS. BY ANY MEANS DO NO I REPEAT DO NOT SEND YOUR LOVE ONE HERE IF THEIR NEEDING CARE , IT’S NOT WORTH THE HEARTACHE AND PAIN !!!!!
"While the emotional journey of placing my parents in a facility has been difficult, we’ve found peace of mind seeing how the staff truly treats residents like family and goes the extra mile to support us as visitors. The transition between rehab and long-term care feels seamless because the nurses and therapists are so attentive, though it’s clear that the facility's recent administrative changes have been key in maintaining the high standards of cleanliness and care we've experienced."
Based on 17 reviews
DIVERSICARE OF BIG SPRINGS
Do not send your family here. My grandmother has been there for a few months and she has been in and out of the hospital because they aren't taking the proper precautions. They know she is a fall risk and yet, they don't seem to care. They have the right technology to prevent accidents from happening, but most of the nurses there are so ignorant that they won't use it.
VIVO HEALTHCARE WEST ORANGE
"The reviewer is extremely pleased with her husband's care and the well-organized Mother's Day event led by the activities staff."
SHORE ACRES CARE CENTER AND REHAB
I have my brother getting care out there.
LAKE BENNET CENTER FOR REHABILITATION & HEALING
"The widow of a long-term resident is deeply hurt that the facility offered no condolences or acknowledgement after her husband passed away."
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
"The reviewer praises the friendly staff and specifically commends Nurse Practitioner Amy Phair for her thorough care and excellent communication skills."
BAYSIDE CARE CENTER
Highly recommend this facility if you or a family member is in need of short term rehab or long term care. They got a new Administrator and DON last year and let me tell you, they are seriously committed to the facility and the residents. Both have taken the time to communicate with me 1 on 1 personally many times. The personal touch means a lot when we are in such scary times and with covid restrictions cannot always go in. I trust my aunt in Bayside's care and wouldn't want her anywhere else. Nurses are always extremely helpful when I call. All around I am satisfied.
DIVERSICARE OF BIG SPRINGS
"While the staff is polite, the reviewer expresses concern over delayed meals, late medication, and a lack of grooming for her father."
Fairview University Trans Serv
MINNEAPOLIS, Minnesota
Public records indicate this hospital-based facility maintains nursing care hours significantly above state averages while reporting zero health inspection findings over the two most recent reporting cycles.
Davidson Health & Rehab Center
"The reviewer commends the facility for its beautiful, home-like environment, holiday activities, and staff responsiveness to family requests."
VIVO HEALTHCARE WEST ORANGE
"The reviewer warns others to stay away, claiming his father died due to care from staff who lack passion for healthcare."
Davidson Health & Rehab Center
"The reviewer alleges severe neglect, including keeping the patient in the same clothes/diaper for five days and failing to address medical swelling which led to hospitalization. They are currently seeking legal counsel regarding the facility's decline since changing management."
"The care here truly sets the standard for what nursing and therapy should be, and the attentive staff quickly helped me manage my pain and embarrassment after a difficult injury. My entire stay felt heartfelt because the nurses and therapists were so incredibly caring and professional from beginning to end."
Based on 3 reviews
Summerstone Health and Rehabilitation Center
This is a very nice facility. It is very clean and provides a warm homelike feeling for the residents. The administrative staff is very kind and supportive and responsive to all of our requests. The nursing staff is very kind and take an interest in our loved one, even coming by to say hello when they are working on another area of the facility. They do a good job of keeping clothes changed and baths given as well as helping with eating, going to the bathroom, and giving medicine. The rehab folks are diligent as well, working to help us get our loved one back to as normal as possible. Overall we've had a really good experience here.
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
"A family member expresses gratitude for the nurturing one-on-one attention their mother has received over a two-year period, including emotional support from therapists."
Summerstone Health and Rehabilitation Center
My father unfortunately is a resident of this nursing home. I am desperately looking for somewhere to move him. The quality of care (especially on weekends) is horrible. He requires scheduled breathing treatments and they are Never on schedule. Imagine literally gasping for breath and not being able to speak! This is a regular occurrence fr my father due to lack of care. They are difficult to get by phone again especially on weekends and are short and unresponsive when they do answer. They are getting paid to do a job and all I see them do is gather in the nurses lounge. If you walk and look in the rooms or hall for someone not a sole! But go to the lounge you’ll find 8-10 gathered there while patients suffer and do without care and medications. I fully intend to report my concerns to the state. My last visit I walked in pushed my fathers call button and NOT A SINGLE PERSON CAME IN! Over 30 minutes later I went looking! Guess where I found them~ THE LOUNGE! If you care for your loved one this is NOT the place to go for care. Be warned. They deserve zero stars!
Trinity Elms
"The reviewer details a horrific experience involving a total lack of care, missing belongings, and facility failures leading to the patient's transfer."
Staff Kindness
"While we have encountered some instances of dismissive attitudes and slow responses that leave us worried about our loved ones' care, most of our experiences are defined by truly compassionate professionals who treat our families like their own. We deeply value the nurses and doctors who take the time to be patient and welcoming, as their kindness often makes a difficult medical situation feel manageable and secure."
Based on 574 reviews
CHARLOTTE BAY REHAB AND CARE CENTER
If I could give less I certainly would. My grandfather passed away two weeks ago and I’m already getting calls to settle his account. I work in billing so I understand bills need to be paid but at least have some respect for a grieving family.
SHORE ACRES CARE CENTER AND REHAB
"While praising the therapy department, the reviewer complains about severe understaffing and the loss or theft of his wife's belongings by management."
Dignity & Respect
"While we have encountered some dedicated staff who are professional and attentive to our needs, those positive experiences are too often overshadowed by heartbreaking instances of neglect and a lack of basic hygiene. It is devastating to see our loved ones treated with such indifference, from ignored medical emergencies to a complete disregard for their physical comfort and personal dignity. We want to trust these facilities, but the inconsistency in care makes us feel like we have to be constantly on guard to ensure our family members are treated like human beings rather than burdens."
Based on 257 reviews
VIVO HEALTHCARE WEST ORANGE
"A family member is impressed by the high level of care and customer service compared to other facilities, specifically praising the activities and admissions staff."
BAYSIDE CARE CENTER
This is not good a good reh, my mother been here for about week and the nurses are very rude.,l seen with my old eyes They l was call
Discharge Planning
"It’s been a relief to see our loved ones regain enough strength through therapy to finally head home, but the transition process itself often feels like a gamble. While some staff go above and beyond to prepare us, we’ve also faced frustrating communication gaps and felt like we were chasing down discharge coordinators just to get a clear plan or timeline."
Based on 52 reviews
"We’ve found that the rehabilitation and therapy teams in Florida are often exceptional, showing true compassion and helping our loved ones make impressive physical gains. However, the overall experience is a real mixed bag; we’ve struggled with inconsistent communication from management, unpleasant facility odors, and nursing staff that sometimes lack the attentiveness our family members deserve."
Based on 10 reviews
BOSTON HOME, INC (THE)
BOSTON, Massachusetts
This non-profit facility is characterized by exceptionally high permanent staffing levels, zero reliance on agency labor, and a recent history of zero health inspection findings.
ALHAMBRA HEALTHCARE & REHABILITATION CENTER
Mom was here for a few weeks after a hospital stay. I can't thank this place enough for the love they showed her in such a tough time for her and the family. You can tell the staff really care and love what they do.
VIVO HEALTHCARE WEST ORANGE
I love the place.... excellent customer service. Will be back to visit my father in-law.
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
Had a scheduled appointment with the dermatology department. Called a week before to get directions and instructions. I left a clear message, and call back number. My call was never returned. I called the morning of the appointment and left another message. This time I explained I needed to leave by a certain time and asked them again to please call me.Having never been to this office or hospital, I needed directions. I clearly told them this. No call back again. I had to leave by a certain time to travel from Herkimer County. We arrived at the hospital about 15 minutes before the appointment and it took us about 10 minutes to find a parking space. I have a disabled parking tag but there were no spots available and so I had to walk from the main lot. It took another 6 minutes to get into the building.and then it took about 8 minutes to find the dermatology office. So we arrived into the dermatology office 9 minutes after our appointment time. There was no one else waiting to be seen. The desk person told me that we would not be seen because we are late! We explained the situation but she said it is policy. While she said she is the one who called back messages she would not tell us why she failed to return our call each time. In addition she said she could not make a new appointment for us because the provider is leaving. I find this very unprofessional as well as uncaring and completely unfair.
ORLANDO HEALTH CENTER FOR REHABILITATION
"Highly recommends the clinical staff but notes significant issues with bed comfort and a confusing discharge process."
SQUIRREL HILL WELLNESS AND REHABILITATION CENTER
This is a great place. My daughter was 14.in a car crash..my dad and I carried her in, no eating, not talking. 6 months later we walked.out of there and she had recovered. They are wonderful PT, OT, speech and Cognative therapy..they are amazing. This was 1985.
DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER
I give 5 stars because everyone is professional and great. All the staff is nice, respectful, and helpful. I'm happy to be going home and I will miss everybody, especially my trainer Simon.
Davidson Health & Rehab Center
"Short and positive review regarding a mother's one-week stay for physical therapy."
"The staff and physical therapy teams truly care about your recovery, and I left feeling significantly stronger thanks to their constant motivation and communication. While the nursing assistants and med-techs often work behind the scenes and deserve more recognition, their patience and individualized attention made me feel genuinely well-cared for during my stay. Overall, it was a positive experience where the floors were filled with kind people dedicated to getting me back on my feet."
Based on 3 reviews
VIVO HEALTHCARE WEST ORANGE
"A long-term resident loves the staff but previously had issues with cold food, though they note recent improvements under new kitchen management."
"While I’ve experienced genuine warmth from many hardworking aides and "top-notch" therapy teams who make these facilities feel clean and welcoming, the quality of care can feel inconsistent. It is comforting to be met with compassion and friendly faces, but it is deeply unsettling to know that administrative oversights can still lead to lapses in critical medication management when we are at our most vulnerable."
Based on 10 reviews
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
Not sure what the kick backs were for these 5 star reviews. This place is a disgrace! From the CEO down to housekeeping, they do not care about your loved one. Complaints went in one ear and out of the other. Not just my loved one but her roommate as well. Several occasions medication was found in the hall and brought to the attention of several staff members. I started taking pictures of the neglect my mom was receiving, the filthy rooms and halls. I bought a mop and cleaned the room myself. Clean linens and clothes were only given when I asked or just went and got them myself. The food or lack there of, was not edible and usually had an odor that was not pleasant. Nurses and CNA’s unplug the call light on the night shift as to not bother their social time or cell phone usage. I have proof of that as well. The higher ups and especially the DON will look you right in your face and lie. Police reports were filed a few times. DCF got involved along with the States Attorneys Office. You don’t have to believe anything written but I would hate for another Elder to be neglected and abused like my mom was and disregarded like she meant nothing. This place needs to be closed down and shame on every person that works at Lexington.
Silas Creek Rehabilitation Center
"A highly positive patient review praising the administrative, dietary, and nursing teams for a great recovery experience. The patient specifically appreciates the care of named staff members and their positive roommate dynamic."
Davidson Health & Rehab Center
Love this facility! They took wonderful care of my grandmother and I feel so fortunate she had the best care!
AVENTURA AT THE BAY
Clean, friendly staff. Mama is being well taken care of!
Davidson Health & Rehab Center
My mother-in-law has been a resident of Davidson Health and Rehab for almost a year. She has received excellent care and she is happy every time we visit her. The staff is polite, attentive and kind. My family and I are grateful to have her staying in this beautiful facility.
FORDHAM NURSING AND REHABILITATION CENTER
the place is good nice people to work with they told me alot cause of them lm walking better than before God bless them all Amen Amen
SHORE ACRES CARE CENTER AND REHAB
Wonderful facility, I love the outdoor areas they offer to families.
DIVERSICARE OF BIG SPRINGS
My mother was here in August 2022. Communication is terrible unless you spend every single moment standing in front of someone to get answers. My mother was taken by ambulance to the hospital after being found unresponsive on the bathroom floor. I do not recommend this facility.
FORDHAM NURSING AND REHABILITATION CENTER
Good evening today I completed my stay I must admit Fordham therapy program is outstanding respectful they get the job done. I recommend if you need therapy come to Fordham
ALHAMBRA HEALTHCARE & REHABILITATION CENTER
"A former patient advises others not to go to this facility, citing a generally bad experience."
CANDLER SKILLED NURSING UNIT
SAVANNAH, Georgia
This hospital-based facility is characterized by nursing staffing levels that are more than double the state average, zero reliance on outside agency staff, and high consistency between weekday and weekend care hours.
Overall Satisfaction
"While many of us feel safe and well-cared for thanks to the professional, kind-hearted staff who go above and beyond, my overall satisfaction often feels like it depends on which shift is on duty. For every positive experience with a welcoming environment and attentive medical care, there is the lingering worry caused by occasional cleanliness issues or staff members who seem dismissive and slow to respond to our needs. Ultimately, being here is a mix of gratitude for the dedicated caregivers and frustration when the quality of service doesn't meet the standard we deserve."
Based on 673 reviews
WAVERLY HEIGHTS
GLADWYNE, Pennsylvania
Data reflects high staffing ratios, zero reliance on contract labor, and lower-than-average staff turnover compared to state benchmarks.
SAMUEL MAHELONA MEMORIAL HOSPITAL
KAPAA, Hawaii
Samuel Mahelona Memorial Hospital is a state-owned facility characterized by nursing hours and staff retention rates that significantly exceed Hawaii state averages, alongside a history of zero federal financial penalties.
SOUTH HERITAGE HEALTH & REHABILITATION CENTER
"A former patient highlights the helpful administration, efficient nursing staff, and excellent therapy department that prepared them for release."
FORDHAM NURSING AND REHABILITATION CENTER
My wife got her strength back , Therapist did great work with her , she is home now ❤️. Thank you fordham team for all your hard work Surbhi ,Yusuph are all great therapists
Lexington Health Care Center
I am very impressed with Lexington Health Care Center. Everyone is very friendly and helpful. The facility is clean. My dad arrived on Wednesday night for rehab and he is doing well. So far, we are very pleased.
Lexington Health Care Center
"A family member expresses complete satisfaction with the nursing care and the relaxing areas within the facility."
SOUTH HERITAGE HEALTH & REHABILITATION CENTER
Such a smooth process transferring my family member from the hospital to the rehab. Liana in admissions explained everything thoroughly and made sure we understood the process and insurance coverage. The therapy team was very diligent and had my aunt in and out within 12 days. I had a great experience with this facility!
Holton Health Care Center
HOLTON, Kansas
Holton Health Care Center is a federally designated Special Focus Facility characterized by a one-star overall rating, declining staffing levels, and substantial financial penalties for serious health inspection findings.
Fall Prevention
"It is terrifying to see our loved ones labeled as high-risk for falls and then left unsupervised, often leading to preventable new injuries like hip fractures that set back their recovery. While we appreciate the dedicated physical therapists who help with mobility, we often feel we have to constantly supervise the staff ourselves to ensure basic safety measures, like bed rails or simple monitoring, are actually being followed."
Based on 18 reviews
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
"Dr. Mathis provided excellent care for the reviewer's son, performing expert stitches and identifying a long-standing orthopedic issue."
"While I’ve seen some incredible recoveries thanks to dedicated therapists and nurses who truly gave me my independence back, the overall quality across these facilities feels like a gamble. For every story of a life-changing rehabilitation, there’s a shadow of neglected hygiene, long wait times, and a sense that some administrations have lost sight of my basic dignity."
Based on 15 reviews
WILLOWBROOKE COURT-SOUTHAMPTON
SOUTHAMPTON, Pennsylvania
Willowbrooke Court-Southampton is characterized by maximum federal quality ratings, high registered nurse staffing levels, and exceptionally low staff turnover compared to state averages.
DIVERSICARE OF BIG SPRINGS
"The reviewer alleges severe neglect including leaving a patient in soiled bedding and failing to report injuries, while accusing staff and management of dishonesty."
BOSTON HOME, INC (THE)
DO NOT SEND ANYBODY HERE. i went on thanksgiving and my mom with trigeminal neuralgia was complaining of pain, the dr tapped her leg and said “see. all better”, she asked for a doctor but they sent in a nurse instead that shoved meds down her throat. she was gagging and throwing up, saying “please no, please dont”. she forced fed her the meds AGAIN. they don’t let her make calls either. dont worry i’m going to handle this and let all of massachusetts know what these people are all about.