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1833 CLIFTON ROAD, NE, ATLANTA, GA 30329
250 beds · For profit - Limited Liability company
Records show a facility with high clinical quality scores and above-average staffing hours, though these are offset by high staff turnover, significant reliance on contract registered nurses, and frequent complaint-driven inspection findings.
The data indicates a facility with conflicting performance metrics. On one hand, the facility provides 4.32 hours of nursing care per resident per day, which is higher than the Georgia state average of 3.57 hours. Furthermore, it has earned the highest possible score of five stars for its quality measures, specifically in long-stay categories. However, these clinical outcomes are contrasted by significant instability in the workforce. Registered nurse turnover has reached 79.2%, and two administrators left the facility in the most recent reporting period, which public records often associate with inconsistent management. Inspection history shows that while the total number of findings decreased from 12 to 11 in the most recent cycle, 10 of those 11 findings were triggered by specific complaints. Recent citations include concerns regarding the safe administration of intravenous fluids and ensuring staff have the appropriate competencies to maximize resident well-being. Additionally, the facility relies on contract agency staff for nearly one-third of its registered nursing hours, which may affect the continuity of care as residents interact with rotating external personnel rather than permanent employees. Compared to state averages, the facility maintains a higher staffing volume but faces much higher rates of staff departures and complaint-related inspection findings.
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
4.3 hrs/resident
Getting worse
Inspection findings
11
Fewer issues
Ownership changes
0
For-profit Limited Liability Company under stable ownership.
Complaint trend
More complaints
High volume of complaint-driven findings in recent inspections.
Key Findings
The facility reported a total nursing staff turnover rate of 61.3% and a registered nurse turnover rate of 79.2%, both of which are significantly higher than the Georgia state averages of 46.5% and 44.5% respectively.
While 5.2% of overall nursing hours are provided by contract staff, 31.2% of all registered nurse hours are filled by agency personnel, indicating a high reliance on external staffing for specialized clinical care.
Weekend nursing care levels drop to 3.74 hours per resident day compared to the weekday average of 4.32 hours, representing a 13.4% reduction in available nursing staff during Saturdays and Sundays.
Data current as of July 2026 · CMS, OSCAR, state inspection records
Real experiences from families and patients across the country. Every voice matters.
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
If I could give zero stars, I would. Absolutely horrible. My loved one was there recently and he contracted rashes and sores due to neglect. We had to practically force the employees to do the bare mi…
EAST NECK NURSING & REHABILITATION CENTER
Top notch therapy department. Can’t thank the therapists enough for their help with my rehab.
Lexington Health Care Center
My mother is currently a patient here. She is receiving top notch therapy and making progress. She loves the food. All of the staff is friendly and takes care to answer any questions. Kevin has be…
Florida
"Searching for the right place for our loved ones in Florida, we’ve found that while the transition is always emotional, the compassion from individual staff members and the effectiveness of the rehab teams have been a huge relief. We’ve noticed that when facilities prioritize cleanliness and keep the residents engaged with activities, it truly transforms the experience from a clinical stay into a place where our parents and siblings feel genuinely valued and cared for."
Based on 12 reviews
New York
"While I’ve experienced genuine warmth from many hardworking aides and "top-notch" therapy teams who make these facilities feel clean and welcoming, the quality of care can feel inconsistent. It is comforting to be met with compassion and friendly faces, but it is deeply unsettling to know that administrative oversights can still lead to lapses in critical medication management when we are at our most vulnerable."
Based on 10 reviews
Overall Satisfaction
"While many of us feel safe and well-cared for thanks to the professional, kind-hearted staff who go above and beyond, my overall satisfaction often feels like it depends on which shift is on duty. For every positive experience with a welcoming environment and attentive medical care, there is the lingering worry caused by occasional cleanliness issues or staff members who seem dismissive and slow to respond to our needs. Ultimately, being here is a mix of gratitude for the dedicated caregivers and frustration when the quality of service doesn't meet the standard we deserve."
Based on 673 reviews
Fairview University Trans Serv
MINNEAPOLIS, Minnesota
Public records indicate this facility maintains zero inspection findings and provides nursing staff hours significantly exceeding Minnesota state averages.
ORLANDO HEALTH CENTER FOR REHABILITATION
"The reviewer praises the nursing and therapy services for setting a high standard of care."
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
Dr. Root is outstanding! He is patient, understanding and well spoken.
SPRINGFIELD VILLA
SPRINGFIELD, Missouri
Springfield Villa's public records indicate a one-star federal rating characterized by high nursing turnover, staffing levels below state averages, and a recent immediate jeopardy inspection finding.
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
Had a scheduled appointment with the dermatology department. Called a week before to get directions and instructions. I left a clear message, and call back number. My call was never returned. I calle…
DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER
"A grandson expresses gratitude and trust in the facility's ability to provide the specialized care his grandmother needs after her hospitalization."
VIVO HEALTHCARE WEST ORANGE
My mom spent 3 weeks here and my dad spent a week here and their care was a 10! Super thankful for the nurses, techs, and staff; they were incredible.
DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER
"While the rehab and nursing staff were wonderful, the reviewer was disappointed by the lack of sign language interpreters and poor maintenance of bathrooms and AC units."
ABERCORN REHABILITATION CENTER
Would give 0 stars if I could. The care here is abysmal. If you want your loved one to be neglected, this is the place to put them.
FORDHAM NURSING AND REHABILITATION CENTER
"Family member claims nurses ignore patients while spending time on social media and failing to conduct checks."
Night Care
"The nights here are a gamble; sometimes I am lucky enough to be attended by a compassionate aide who treats me with genuine dignity, but other times I feel forgotten as the facility shifts into a skeleton crew. It is hard to find peace when the routine is so unpredictable, whether I am being jolted awake at 3:30 a.m. for medical tasks or left waiting for hours for someone to check on me."
Based on 23 reviews
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
From inpatient care to physical, occupational, and speech therapist they have been exceptional. This has made each day a relaxed atmosphere to enhance my confidence to the entire treatment process. Al…
Fall Prevention
"It is terrifying to see our loved ones labeled as high-risk for falls and then left unsupervised, often leading to preventable new injuries like hip fractures that set back their recovery. While we appreciate the dedicated physical therapists who help with mobility, we often feel we have to constantly supervise the staff ourselves to ensure basic safety measures, like bed rails or simple monitoring, are actually being followed."
Based on 18 reviews
ABERCORN REHABILITATION CENTER
"The reviewer praises the rehabilitation team for their patience with a difficult patient and commends the office staff, despite observing chronic understaffing."
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
If I could give zero stars, I would. Absolutely horrible. My loved one was there recently and he contracted rashes and sores due to neglect. We had to practically force the employees to do the bare mi…
EAST NECK NURSING & REHABILITATION CENTER
Top notch therapy department. Can’t thank the therapists enough for their help with my rehab.
Lexington Health Care Center
My mother is currently a patient here. She is receiving top notch therapy and making progress. She loves the food. All of the staff is friendly and takes care to answer any questions. Kevin has be…
Florida
"Searching for the right place for our loved ones in Florida, we’ve found that while the transition is always emotional, the compassion from individual staff members and the effectiveness of the rehab teams have been a huge relief. We’ve noticed that when facilities prioritize cleanliness and keep the residents engaged with activities, it truly transforms the experience from a clinical stay into a place where our parents and siblings feel genuinely valued and cared for."
Based on 12 reviews
New York
"While I’ve experienced genuine warmth from many hardworking aides and "top-notch" therapy teams who make these facilities feel clean and welcoming, the quality of care can feel inconsistent. It is comforting to be met with compassion and friendly faces, but it is deeply unsettling to know that administrative oversights can still lead to lapses in critical medication management when we are at our most vulnerable."
Based on 10 reviews
Overall Satisfaction
"While many of us feel safe and well-cared for thanks to the professional, kind-hearted staff who go above and beyond, my overall satisfaction often feels like it depends on which shift is on duty. For every positive experience with a welcoming environment and attentive medical care, there is the lingering worry caused by occasional cleanliness issues or staff members who seem dismissive and slow to respond to our needs. Ultimately, being here is a mix of gratitude for the dedicated caregivers and frustration when the quality of service doesn't meet the standard we deserve."
Based on 673 reviews
Fairview University Trans Serv
MINNEAPOLIS, Minnesota
Public records indicate this facility maintains zero inspection findings and provides nursing staff hours significantly exceeding Minnesota state averages.
ORLANDO HEALTH CENTER FOR REHABILITATION
"The reviewer praises the nursing and therapy services for setting a high standard of care."
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
Dr. Root is outstanding! He is patient, understanding and well spoken.
SPRINGFIELD VILLA
SPRINGFIELD, Missouri
Springfield Villa's public records indicate a one-star federal rating characterized by high nursing turnover, staffing levels below state averages, and a recent immediate jeopardy inspection finding.
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
Had a scheduled appointment with the dermatology department. Called a week before to get directions and instructions. I left a clear message, and call back number. My call was never returned. I calle…
DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER
"A grandson expresses gratitude and trust in the facility's ability to provide the specialized care his grandmother needs after her hospitalization."
VIVO HEALTHCARE WEST ORANGE
My mom spent 3 weeks here and my dad spent a week here and their care was a 10! Super thankful for the nurses, techs, and staff; they were incredible.
DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER
"While the rehab and nursing staff were wonderful, the reviewer was disappointed by the lack of sign language interpreters and poor maintenance of bathrooms and AC units."
ABERCORN REHABILITATION CENTER
Would give 0 stars if I could. The care here is abysmal. If you want your loved one to be neglected, this is the place to put them.
FORDHAM NURSING AND REHABILITATION CENTER
"Family member claims nurses ignore patients while spending time on social media and failing to conduct checks."
Night Care
"The nights here are a gamble; sometimes I am lucky enough to be attended by a compassionate aide who treats me with genuine dignity, but other times I feel forgotten as the facility shifts into a skeleton crew. It is hard to find peace when the routine is so unpredictable, whether I am being jolted awake at 3:30 a.m. for medical tasks or left waiting for hours for someone to check on me."
Based on 23 reviews
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
From inpatient care to physical, occupational, and speech therapist they have been exceptional. This has made each day a relaxed atmosphere to enhance my confidence to the entire treatment process. Al…
Fall Prevention
"It is terrifying to see our loved ones labeled as high-risk for falls and then left unsupervised, often leading to preventable new injuries like hip fractures that set back their recovery. While we appreciate the dedicated physical therapists who help with mobility, we often feel we have to constantly supervise the staff ourselves to ensure basic safety measures, like bed rails or simple monitoring, are actually being followed."
Based on 18 reviews
ABERCORN REHABILITATION CENTER
"The reviewer praises the rehabilitation team for their patience with a difficult patient and commends the office staff, despite observing chronic understaffing."
OCOEE TRANSITIONAL CARE CENTER LLC
"The family provides a glowing recommendation for the exceptional care provided during their father's physical therapy and final hospice week."
WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES
LIMA, Pennsylvania
Public records characterize this facility by a two-cycle history of zero health inspection findings and registered nurse staffing levels that are nearly double the Pennsylvania state average.
ORLANDO HEALTH CENTER FOR REHABILITATION
"The care here truly sets the standard for what nursing and therapy should be, and the attentive staff quickly helped me manage my pain and embarrassment after a difficult injury. My entire stay felt heartfelt because the nurses and therapists were so incredibly caring and professional from beginning to end."
Based on 3 reviews
Staffing Levels
"While we have encountered some dedicated nurses who truly care for our loved ones, it often feels like there simply aren't enough of them to go around, especially on weekends and nights. We’ve experienced the heartbreak of seeing our family members wait far too long for basic help or medications, leaving us feeling like we have to be constantly present and vocal just to ensure they aren't overlooked. It is a constant emotional tug-of-war between appreciating the kind staff who are trying their best and feeling deep frustration over the systemic lack of responsiveness."
Based on 124 reviews
CHARLOTTE BAY REHAB AND CARE CENTER
"We were worried about the transition to long-term care, but the staff here has treated our family like their own, showing a level of attentiveness and cleanliness that far exceeds other facilities we’ve experienced. The rehab team worked wonders for our loved one’s recovery and communication, though it’s the small details, like the kitchen staff checking on meal preferences and the support for daily visitors, that really stand out. Even though the journey has been emotional, seeing the genuine care and the professional way they handled the initial admission and care plans gave us true peace of mind."
Based on 8 reviews
Florida
"While the emotional journey of placing my parents in a facility has been difficult, we’ve found peace of mind seeing how the staff truly treats residents like family and goes the extra mile to support us as visitors. The transition between rehab and long-term care feels seamless because the nurses and therapists are so attentive, though it’s clear that the facility's recent administrative changes have been key in maintaining the high standards of cleanliness and care we've experienced."
Based on 17 reviews
VILLA MARIA WEST SKILLED NURSING FACILITY
HIALEAH GARDENS, Florida
This facility is characterized by staffing levels that significantly exceed state averages, zero reliance on contract labor, and lower-than-average staff turnover rates.
HYDE PARK HEALTHCARE CENTER
LOS ANGELES, California
Public records identify this facility as a one-star rated provider with a federal abuse alert, 100% registered nurse turnover, and significantly higher-than-average inspection findings and financial penalties.
VIVO HEALTHCARE WEST ORANGE
Today I was able to finally go inside and sit with my mom in her room. Yes there are still rules. There must be rules! It was the best feeling ever. Ocoee Health Care Center has taken great care wit…
OCOEE TRANSITIONAL CARE CENTER LLC
"A returning patient praises the staff and the robust activities program, noting that social engagement helped her physical and spiritual recovery."
EAGLE LAKE NURSING AND REHAB CARE CENTER
There is nothing “skilled” about this place. Staff is useless and pretty much glorified babysitters. You’re better off hiring a seeing eye dog to care for your family member at home then to bring them…
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
"We’ve been coming here for many years and have consistently found the staff across the various clinics and the ER to be incredibly friendly, professional, and thorough. Our experiences have ranged from quick, efficient emergency visits to long-term care where the medical teams are consistently attentive and highly recommended."
Based on 3 reviews
VIVO HEALTHCARE WEST ORANGE
My sister and I went to visit our sister at West OrNge Centerfor Nursing and Health. The receptionist Mrs. Elsa and whatever else position that she may hold there was very helpful, polite, friendly…
Orchards of Cascadia, The
My grandma is there and every time im there the staff are very nice and always helping
VI AT AVENTURA
AVENTURA, Florida
Public records indicate this facility maintains high registered nurse staffing levels, zero reliance on contract labor, and staffing turnover rates significantly below state averages.
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
New Administration is great. Jake and carlos are working on things and this place is great. I don't want to leave but they got me so well I can finally return back to the community. I would definitely…
FORDHAM NURSING AND REHABILITATION CENTER
I came here to visit my aunt and was very impressed by the clean and professional environment. Her room had a beautiful view from the window and she had a board of wonderful activities to do
Summerstone Health and Rehabilitation Center
My father was recently a resident. Almost daily, I had to ask for multiple things, including cleaning the room after a week. One person says one thing & somebody else says something else. Nights are w…
BOSTON HOME, INC (THE)
The food is restaurant quality, the staff cordial, friendly and I have a mouse that visits me nightly, his name is Ralph, and is quite amusing...ah!....Heeeeey Ralph, be quiet, I'm trying to finish th…
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
My wife needed rehab during the time Hurricane Milton hit us and we are fortunate she was able to be at Lexington. It was comforting to know she was safe with O2 even during a power outage and nurses …
OCOEE TRANSITIONAL CARE CENTER LLC
"The family provides a glowing recommendation for the exceptional care provided during their father's physical therapy and final hospice week."
WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES
LIMA, Pennsylvania
Public records characterize this facility by a two-cycle history of zero health inspection findings and registered nurse staffing levels that are nearly double the Pennsylvania state average.
ORLANDO HEALTH CENTER FOR REHABILITATION
"The care here truly sets the standard for what nursing and therapy should be, and the attentive staff quickly helped me manage my pain and embarrassment after a difficult injury. My entire stay felt heartfelt because the nurses and therapists were so incredibly caring and professional from beginning to end."
Based on 3 reviews
Staffing Levels
"While we have encountered some dedicated nurses who truly care for our loved ones, it often feels like there simply aren't enough of them to go around, especially on weekends and nights. We’ve experienced the heartbreak of seeing our family members wait far too long for basic help or medications, leaving us feeling like we have to be constantly present and vocal just to ensure they aren't overlooked. It is a constant emotional tug-of-war between appreciating the kind staff who are trying their best and feeling deep frustration over the systemic lack of responsiveness."
Based on 124 reviews
CHARLOTTE BAY REHAB AND CARE CENTER
"We were worried about the transition to long-term care, but the staff here has treated our family like their own, showing a level of attentiveness and cleanliness that far exceeds other facilities we’ve experienced. The rehab team worked wonders for our loved one’s recovery and communication, though it’s the small details, like the kitchen staff checking on meal preferences and the support for daily visitors, that really stand out. Even though the journey has been emotional, seeing the genuine care and the professional way they handled the initial admission and care plans gave us true peace of mind."
Based on 8 reviews
Florida
"While the emotional journey of placing my parents in a facility has been difficult, we’ve found peace of mind seeing how the staff truly treats residents like family and goes the extra mile to support us as visitors. The transition between rehab and long-term care feels seamless because the nurses and therapists are so attentive, though it’s clear that the facility's recent administrative changes have been key in maintaining the high standards of cleanliness and care we've experienced."
Based on 17 reviews
VILLA MARIA WEST SKILLED NURSING FACILITY
HIALEAH GARDENS, Florida
This facility is characterized by staffing levels that significantly exceed state averages, zero reliance on contract labor, and lower-than-average staff turnover rates.
HYDE PARK HEALTHCARE CENTER
LOS ANGELES, California
Public records identify this facility as a one-star rated provider with a federal abuse alert, 100% registered nurse turnover, and significantly higher-than-average inspection findings and financial penalties.
VIVO HEALTHCARE WEST ORANGE
Today I was able to finally go inside and sit with my mom in her room. Yes there are still rules. There must be rules! It was the best feeling ever. Ocoee Health Care Center has taken great care wit…
OCOEE TRANSITIONAL CARE CENTER LLC
"A returning patient praises the staff and the robust activities program, noting that social engagement helped her physical and spiritual recovery."
EAGLE LAKE NURSING AND REHAB CARE CENTER
There is nothing “skilled” about this place. Staff is useless and pretty much glorified babysitters. You’re better off hiring a seeing eye dog to care for your family member at home then to bring them…
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
"We’ve been coming here for many years and have consistently found the staff across the various clinics and the ER to be incredibly friendly, professional, and thorough. Our experiences have ranged from quick, efficient emergency visits to long-term care where the medical teams are consistently attentive and highly recommended."
Based on 3 reviews
VIVO HEALTHCARE WEST ORANGE
My sister and I went to visit our sister at West OrNge Centerfor Nursing and Health. The receptionist Mrs. Elsa and whatever else position that she may hold there was very helpful, polite, friendly…
Orchards of Cascadia, The
My grandma is there and every time im there the staff are very nice and always helping
VI AT AVENTURA
AVENTURA, Florida
Public records indicate this facility maintains high registered nurse staffing levels, zero reliance on contract labor, and staffing turnover rates significantly below state averages.
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
New Administration is great. Jake and carlos are working on things and this place is great. I don't want to leave but they got me so well I can finally return back to the community. I would definitely…
FORDHAM NURSING AND REHABILITATION CENTER
I came here to visit my aunt and was very impressed by the clean and professional environment. Her room had a beautiful view from the window and she had a board of wonderful activities to do
Summerstone Health and Rehabilitation Center
My father was recently a resident. Almost daily, I had to ask for multiple things, including cleaning the room after a week. One person says one thing & somebody else says something else. Nights are w…
BOSTON HOME, INC (THE)
The food is restaurant quality, the staff cordial, friendly and I have a mouse that visits me nightly, his name is Ralph, and is quite amusing...ah!....Heeeeey Ralph, be quiet, I'm trying to finish th…
LEXINGTON HEALTHCARE AND REHABILITATION CENTER
My wife needed rehab during the time Hurricane Milton hit us and we are fortunate she was able to be at Lexington. It was comforting to know she was safe with O2 even during a power outage and nurses …
Dignity & Respect
"While we have encountered some dedicated staff who are professional and attentive to our needs, those positive experiences are too often overshadowed by heartbreaking instances of neglect and a lack of basic hygiene. It is devastating to see our loved ones treated with such indifference, from ignored medical emergencies to a complete disregard for their physical comfort and personal dignity. We want to trust these facilities, but the inconsistency in care makes us feel like we have to be constantly on guard to ensure our family members are treated like human beings rather than burdens."
Based on 257 reviews
The Estates at St Louis Park LLC
"A grieving family member reports they were not notified of their mother's passing and that her personal items went missing from the facility."
RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER
"The reviewer provides high praise for a specific nursing aide, Georgina Engle, for her excellent patient care."
EAST NECK NURSING & REHABILITATION CENTER
My mother who is 74 years old had major back surgery later January 2024. She was a patient at East Neck for about 30 days. This was her 2nd stay in a short term rehab, but the most significant. Taylor…
FORDHAM NURSING AND REHABILITATION CENTER
From Margaret Leftwich. Thank you for having me here and helping me get better. I had a wonderful time.I want to acknowledge all the rehabilitation team specially Surbhi Chauhan and Marieanne Ala…
LAKE BENNET CENTER FOR REHABILITATION & HEALING
"The widow of a long-term resident is deeply hurt that the facility offered no condolences or acknowledgement after her husband passed away."
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
"The reviewer is disgusted after spotting a bug in the hospital waiting room while accompanying her sister."
VIVO HEALTHCARE WEST ORANGE
"The reviewer expresses deep gratitude for the compassionate care and support provided to her sister by the nursing staff."
EAST NECK NURSING & REHABILITATION CENTER
"The reviewer commends the social services department and specific nursing aides for their outstanding care, noting the facility is clean and meets their needs well."
VIVO HEALTHCARE WEST ORANGE
If I could rate this no stars I would ! Went to see my relative recently and found them in horrible conditions per the staff and CNA because what’s right is right and what’s wrong is dead wrong and es…
FORDHAM NURSING AND REHABILITATION CENTER
"The reviewer’s wife successfully regained her strength through therapy and has returned home."
EAST NECK NURSING & REHABILITATION CENTER
"The reviewer loves the staff but is frustrated by the recurring issue of missing laundry and personal items."
AVENTURA AT THE BAY
"A short, touching review expressing gratitude for the care and love the staff showed the reviewer's grandmother during her final years and until her passing."
Staff Kindness
"While we have encountered some instances of dismissive attitudes and slow responses that leave us worried about our loved ones' care, most of our experiences are defined by truly compassionate professionals who treat our families like their own. We deeply value the nurses and doctors who take the time to be patient and welcoming, as their kindness often makes a difficult medical situation feel manageable and secure."
Based on 574 reviews
Florida
"While I’ve seen some incredible recoveries thanks to dedicated therapists and nurses who truly gave me my independence back, the overall quality across these facilities feels like a gamble. For every story of a life-changing rehabilitation, there’s a shadow of neglected hygiene, long wait times, and a sense that some administrations have lost sight of my basic dignity."
Based on 15 reviews
Summerstone Health and Rehabilitation Center
Our Mom has been a resident for almost a year now and we are pleased with the efforts of the staff that care for her regularly. Phyllis is especially attentive to Mom's nursing needs, and Lisa and her…
FORDHAM NURSING AND REHABILITATION CENTER
Whenever I visit my mother in law she is happy and she looks beautiful. She has a few complaints but overall she’s content. Although she cannot walk and spends a lot of time in bed, her skin remains h…
Discharge Planning
"It’s been a relief to see our loved ones regain enough strength through therapy to finally head home, but the transition process itself often feels like a gamble. While some staff go above and beyond to prepare us, we’ve also faced frustrating communication gaps and felt like we were chasing down discharge coordinators just to get a clear plan or timeline."
Based on 52 reviews
ORLANDO HEALTH CENTER FOR REHABILITATION
"The staff and physical therapy teams truly care about your recovery, and I left feeling significantly stronger thanks to their constant motivation and communication. While the nursing assistants and med-techs often work behind the scenes and deserve more recognition, their patience and individualized attention made me feel genuinely well-cared for during my stay. Overall, it was a positive experience where the floors were filled with kind people dedicated to getting me back on my feet."
Based on 3 reviews
Transportation
"While I find that most of the drivers and EMTs are kind and make the journey to my appointments much easier, the administrative process of coordinating rides can sometimes be hit-or-miss. It is a huge blessing when the facility handles the logistics for my family, especially when staff members go out of their way to help me navigate services like Dial-a-Ride. Over time, I’ve learned that having a consistent, helpful person in the office makes all the difference in ensuring I actually get where I need to be."
Based on 7 reviews
Dignity & Respect
"While we have encountered some dedicated staff who are professional and attentive to our needs, those positive experiences are too often overshadowed by heartbreaking instances of neglect and a lack of basic hygiene. It is devastating to see our loved ones treated with such indifference, from ignored medical emergencies to a complete disregard for their physical comfort and personal dignity. We want to trust these facilities, but the inconsistency in care makes us feel like we have to be constantly on guard to ensure our family members are treated like human beings rather than burdens."
Based on 257 reviews
The Estates at St Louis Park LLC
"A grieving family member reports they were not notified of their mother's passing and that her personal items went missing from the facility."
RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER
"The reviewer provides high praise for a specific nursing aide, Georgina Engle, for her excellent patient care."
EAST NECK NURSING & REHABILITATION CENTER
My mother who is 74 years old had major back surgery later January 2024. She was a patient at East Neck for about 30 days. This was her 2nd stay in a short term rehab, but the most significant. Taylor…
FORDHAM NURSING AND REHABILITATION CENTER
From Margaret Leftwich. Thank you for having me here and helping me get better. I had a wonderful time.I want to acknowledge all the rehabilitation team specially Surbhi Chauhan and Marieanne Ala…
LAKE BENNET CENTER FOR REHABILITATION & HEALING
"The widow of a long-term resident is deeply hurt that the facility offered no condolences or acknowledgement after her husband passed away."
LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT
"The reviewer is disgusted after spotting a bug in the hospital waiting room while accompanying her sister."
VIVO HEALTHCARE WEST ORANGE
"The reviewer expresses deep gratitude for the compassionate care and support provided to her sister by the nursing staff."
EAST NECK NURSING & REHABILITATION CENTER
"The reviewer commends the social services department and specific nursing aides for their outstanding care, noting the facility is clean and meets their needs well."
VIVO HEALTHCARE WEST ORANGE
If I could rate this no stars I would ! Went to see my relative recently and found them in horrible conditions per the staff and CNA because what’s right is right and what’s wrong is dead wrong and es…
FORDHAM NURSING AND REHABILITATION CENTER
"The reviewer’s wife successfully regained her strength through therapy and has returned home."
EAST NECK NURSING & REHABILITATION CENTER
"The reviewer loves the staff but is frustrated by the recurring issue of missing laundry and personal items."
AVENTURA AT THE BAY
"A short, touching review expressing gratitude for the care and love the staff showed the reviewer's grandmother during her final years and until her passing."
Staff Kindness
"While we have encountered some instances of dismissive attitudes and slow responses that leave us worried about our loved ones' care, most of our experiences are defined by truly compassionate professionals who treat our families like their own. We deeply value the nurses and doctors who take the time to be patient and welcoming, as their kindness often makes a difficult medical situation feel manageable and secure."
Based on 574 reviews
Florida
"While I’ve seen some incredible recoveries thanks to dedicated therapists and nurses who truly gave me my independence back, the overall quality across these facilities feels like a gamble. For every story of a life-changing rehabilitation, there’s a shadow of neglected hygiene, long wait times, and a sense that some administrations have lost sight of my basic dignity."
Based on 15 reviews
Summerstone Health and Rehabilitation Center
Our Mom has been a resident for almost a year now and we are pleased with the efforts of the staff that care for her regularly. Phyllis is especially attentive to Mom's nursing needs, and Lisa and her…
FORDHAM NURSING AND REHABILITATION CENTER
Whenever I visit my mother in law she is happy and she looks beautiful. She has a few complaints but overall she’s content. Although she cannot walk and spends a lot of time in bed, her skin remains h…
Discharge Planning
"It’s been a relief to see our loved ones regain enough strength through therapy to finally head home, but the transition process itself often feels like a gamble. While some staff go above and beyond to prepare us, we’ve also faced frustrating communication gaps and felt like we were chasing down discharge coordinators just to get a clear plan or timeline."
Based on 52 reviews
ORLANDO HEALTH CENTER FOR REHABILITATION
"The staff and physical therapy teams truly care about your recovery, and I left feeling significantly stronger thanks to their constant motivation and communication. While the nursing assistants and med-techs often work behind the scenes and deserve more recognition, their patience and individualized attention made me feel genuinely well-cared for during my stay. Overall, it was a positive experience where the floors were filled with kind people dedicated to getting me back on my feet."
Based on 3 reviews
Transportation
"While I find that most of the drivers and EMTs are kind and make the journey to my appointments much easier, the administrative process of coordinating rides can sometimes be hit-or-miss. It is a huge blessing when the facility handles the logistics for my family, especially when staff members go out of their way to help me navigate services like Dial-a-Ride. Over time, I’ve learned that having a consistent, helpful person in the office makes all the difference in ensuring I actually get where I need to be."
Based on 7 reviews
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Navigating nursing home care is overwhelming. These guides break down each stage in plain language — no jargon, no sales pitch.
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