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    Sample facility report

    PARKSIDE AT BUDD TERRACE OPERATING COMPANY LLC

    1833 CLIFTON ROAD, NE, ATLANTA, GA 30329

    250 beds · For profit - Limited Liability company

    4.5
    (666 Google reviews)
    74
    NursingHomeIQ Score

    Parkside at Budd Terrace demonstrates high clinical quality ratings alongside high nursing staff turnover and a heavy reliance on contract labor for registered nurse coverage.

    Public records for Parkside at Budd Terrace indicate a facility with high performance in clinical quality measures but notable instability in its workforce. The facility maintains a 5-star rating for quality measures, suggesting strong outcomes in clinical areas compared to state benchmarks. However, the staffing data reveals significant challenges in person-to-person care continuity. Specifically, the total nursing staff turnover rate of 61.3% is considerably higher than the Georgia average of 46.5%. Furthermore, two administrators have departed the facility within the reporting period, a metric often linked to management instability. Records show that while the total hours of nursing care per resident per day (4.32) is higher than the state average (3.57), there is a reliance on temporary labor. Approximately 31.2% of all registered nurse hours are provided by contract or agency staff, which is more than double the threshold typically associated with stable care teams. Additionally, the inspection history reflects 30 uncorrected findings across the last two cycles, with recent citations including failures to provide adequate assistance for activities of daily living and maintaining a safe, hazard-free environment. Although health inspection scores have improved recently, the combination of high staff turnover and frequent management changes represents a significant trend.

    Overall Rating

    ★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    4.3 hrs/resident

    Getting worse

    Inspection findings

    7

    Fewer issues

    Ownership changes

    0

    For-profit limited liability company

    Complaint trend

    Fewer complaints

    18 complaint-related inspection findings in recent cycles

    Key Findings

    Total nursing staff turnover is 61.3%, with registered nurse turnover reaching 79.2%, both significantly higher than Georgia state averages.

    While total nursing hours exceed state averages, weekend nursing care drops by approximately 13% compared to weekday levels.

    Registered nurse staffing relies heavily on outside labor, with contract staff accounting for 31.2% of all registered nurse hours.

    Data current as of May 2026 · CMS, OSCAR, state inspection records

    Wall of Voices

    Real experiences from families and patients across the country. Every voice matters.

    Terrez Teague in North Carolina
    Jul 2024

    Summerstone Health and Rehabilitation Center

    My grandfather was a resident at Summerstone. My family and I were nervous to bring him to such a place. All that was set to ease upon arrival my grandmother says, as staff was welcoming. The lady who…

    Shelia Laduca in New YorkOct 2024

    EAST NECK NURSING & REHABILITATION CENTER

    "A healthcare proxy praises the wound care team for their informative nature and professionalism."

    Lauren Ostrander in Florida
    Dec 2024

    VIVO HEALTHCARE WEST ORANGE

    I just recently admitted my mother to this facility. When we toured, I saw everyone (staff and patients included) smiling and moving about the entire building. The morale felt great. Fatima in admissi…

    Katina Rice in Alabama
    Jul 2019

    DIVERSICARE OF BIG SPRINGS

    I have a love one there and feel horrible the way how she is being treated with lack of respect with her appearance. The quality of care with the CNA that works there are terrible! Please do your res…

    Anne Sekula in Pennsylvania
    Sep 2022

    RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER

    Very nice people from the time you enter until you leave. The nurses were very helpful with my Uncle and made him feel comfortable staying here. I want to thank them all and would recommend anyone sen…

    ThemeApril 2026

    Staff Kindness

    "While we have encountered some instances of dismissive attitudes and slow responses that leave us worried about our loved ones' care, most of our experiences are defined by truly compassionate professionals who treat our families like their own. We deeply value the nurses and doctors who take the time to be patient and welcoming, as their kindness often makes a difficult medical situation feel manageable and secure."

    Based on 574 reviews

    SynthesisDecember 2025

    LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT

    "We’ve been coming here for many years and have consistently found the staff across the various clinics and the ER to be incredibly friendly, professional, and thorough. Our experiences have ranged from quick, efficient emergency visits to long-term care where the medical teams are consistently attentive and highly recommended."

    Based on 3 reviews

    ThemeApril 2026

    Fall Prevention

    "It is terrifying to see our loved ones labeled as high-risk for falls and then left unsupervised, often leading to preventable new injuries like hip fractures that set back their recovery. While we appreciate the dedicated physical therapists who help with mobility, we often feel we have to constantly supervise the staff ourselves to ensure basic safety measures, like bed rails or simple monitoring, are actually being followed."

    Based on 18 reviews

    SynthesisDecember 2025

    New York

    "While I’ve experienced genuine warmth from many hardworking aides and "top-notch" therapy teams who make these facilities feel clean and welcoming, the quality of care can feel inconsistent. It is comforting to be met with compassion and friendly faces, but it is deeply unsettling to know that administrative oversights can still lead to lapses in critical medication management when we are at our most vulnerable."

    Based on 10 reviews

    Jen Smith in Florida
    10 months ago

    ORLANDO HEALTH CENTER FOR REHABILITATION

    I want to share a heartfelt experience about my uncle's stay at Orlando Health Advanced Rehab. After a series of unfortunate falls that led to two hip surgeries, he was struggling to cope with the pai…

    ThemeApril 2026

    Staffing Levels

    "While we have encountered some dedicated nurses who truly care for our loved ones, it often feels like there simply aren't enough of them to go around, especially on weekends and nights. We’ve experienced the heartbreak of seeing our family members wait far too long for basic help or medications, leaving us feeling like we have to be constantly present and vocal just to ensure they aren't overlooked. It is a constant emotional tug-of-war between appreciating the kind staff who are trying their best and feeling deep frustration over the systemic lack of responsiveness."

    Based on 124 reviews

    SynthesisMay 2024

    Florida

    "Searching for care in Florida has been a true rollercoaster, as we’ve encountered everything from terrifying safety lapses like oxygen shortages to world-class rehabilitation teams that helped my family walk again. While some buildings are just polished veneers for neglect, we’ve found that the right facility—specifically those with communicative doctors and engaging activities—can make all the difference in a recovery."

    Based on 11 reviews

    Michael DeSola in FloridaSep 2024

    CHARLOTTE BAY REHAB AND CARE CENTER

    "The reviewer alleges insurance fraud, neglect of therapy services, and a lack of safety protocols that led to a patient fall. The facility is described as extremely dirty and the management as dishonest."

    Robert Ricks in New York
    May 2025

    DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER

    I had a good time here. The nurses are kind and thoughtful. My therapist (Simon) has helped me tremendously. I'm walking way ahead of time , thanks to him. The higher up staff not too good. You have t…

    Darlene Holbrook in North Carolina
    2 months ago

    Davidson Health & Rehab Center

    I have continuously talked to the staff including Ms. Alice concerning care at this facility. I had to start doing my mom’s laundry a couple of years ago because things would go missing, bleach all o…

    A.J. Bray in California
    Jul 2022

    SHERMAN OAKS HEALTH & REHAB

    The staff is great, they really go out of their way to put a smile on your face when you feel down. The rehab department works hard to get you back on your feet, and its a clean and safe environment. …

    Christian Aiken in North Carolina
    Jun 2019

    Summerstone Health and Rehabilitation Center

    I would rate this place nothing but the rehab nurse that took care of my mom during the day was great. She always took time to talk to my mom about any concerns and was real loving and cheerful every …

    Jackie Essick in North Carolina
    Jul 2023

    Summerstone Health and Rehabilitation Center

    Our Mom has been a resident for almost a year now and we are pleased with the efforts of the staff that care for her regularly. Phyllis is especially attentive to Mom's nursing needs, and Lisa and her…

    Tee Price in North Carolina
    Nov 2024

    Summerstone Health and Rehabilitation Center

    Facility was clean and room was clean. Husband was there for several weeks for rehab. Reported concerns to the Ombundsman and the State. The Director of SW (Ramesha) did not do her job, lacked communi…

    Mathew Yun in New York
    Mar 2025

    FORDHAM NURSING AND REHABILITATION CENTER

    5 stars 🌟🌟🌟🌟🌟 you get five stars for the excellent services starting from security and how they are welcoming , all the way to the seventh floor where my uncle lives everyone take good care of …

    Terrez Teague in North Carolina
    Jul 2024

    Summerstone Health and Rehabilitation Center

    My grandfather was a resident at Summerstone. My family and I were nervous to bring him to such a place. All that was set to ease upon arrival my grandmother says, as staff was welcoming. The lady who…

    Shelia Laduca in New YorkOct 2024

    EAST NECK NURSING & REHABILITATION CENTER

    "A healthcare proxy praises the wound care team for their informative nature and professionalism."

    Lauren Ostrander in Florida
    Dec 2024

    VIVO HEALTHCARE WEST ORANGE

    I just recently admitted my mother to this facility. When we toured, I saw everyone (staff and patients included) smiling and moving about the entire building. The morale felt great. Fatima in admissi…

    Katina Rice in Alabama
    Jul 2019

    DIVERSICARE OF BIG SPRINGS

    I have a love one there and feel horrible the way how she is being treated with lack of respect with her appearance. The quality of care with the CNA that works there are terrible! Please do your res…

    Anne Sekula in Pennsylvania
    Sep 2022

    RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER

    Very nice people from the time you enter until you leave. The nurses were very helpful with my Uncle and made him feel comfortable staying here. I want to thank them all and would recommend anyone sen…

    ThemeApril 2026

    Staff Kindness

    "While we have encountered some instances of dismissive attitudes and slow responses that leave us worried about our loved ones' care, most of our experiences are defined by truly compassionate professionals who treat our families like their own. We deeply value the nurses and doctors who take the time to be patient and welcoming, as their kindness often makes a difficult medical situation feel manageable and secure."

    Based on 574 reviews

    SynthesisDecember 2025

    LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT

    "We’ve been coming here for many years and have consistently found the staff across the various clinics and the ER to be incredibly friendly, professional, and thorough. Our experiences have ranged from quick, efficient emergency visits to long-term care where the medical teams are consistently attentive and highly recommended."

    Based on 3 reviews

    ThemeApril 2026

    Fall Prevention

    "It is terrifying to see our loved ones labeled as high-risk for falls and then left unsupervised, often leading to preventable new injuries like hip fractures that set back their recovery. While we appreciate the dedicated physical therapists who help with mobility, we often feel we have to constantly supervise the staff ourselves to ensure basic safety measures, like bed rails or simple monitoring, are actually being followed."

    Based on 18 reviews

    SynthesisDecember 2025

    New York

    "While I’ve experienced genuine warmth from many hardworking aides and "top-notch" therapy teams who make these facilities feel clean and welcoming, the quality of care can feel inconsistent. It is comforting to be met with compassion and friendly faces, but it is deeply unsettling to know that administrative oversights can still lead to lapses in critical medication management when we are at our most vulnerable."

    Based on 10 reviews

    Jen Smith in Florida
    10 months ago

    ORLANDO HEALTH CENTER FOR REHABILITATION

    I want to share a heartfelt experience about my uncle's stay at Orlando Health Advanced Rehab. After a series of unfortunate falls that led to two hip surgeries, he was struggling to cope with the pai…

    ThemeApril 2026

    Staffing Levels

    "While we have encountered some dedicated nurses who truly care for our loved ones, it often feels like there simply aren't enough of them to go around, especially on weekends and nights. We’ve experienced the heartbreak of seeing our family members wait far too long for basic help or medications, leaving us feeling like we have to be constantly present and vocal just to ensure they aren't overlooked. It is a constant emotional tug-of-war between appreciating the kind staff who are trying their best and feeling deep frustration over the systemic lack of responsiveness."

    Based on 124 reviews

    SynthesisMay 2024

    Florida

    "Searching for care in Florida has been a true rollercoaster, as we’ve encountered everything from terrifying safety lapses like oxygen shortages to world-class rehabilitation teams that helped my family walk again. While some buildings are just polished veneers for neglect, we’ve found that the right facility—specifically those with communicative doctors and engaging activities—can make all the difference in a recovery."

    Based on 11 reviews

    Michael DeSola in FloridaSep 2024

    CHARLOTTE BAY REHAB AND CARE CENTER

    "The reviewer alleges insurance fraud, neglect of therapy services, and a lack of safety protocols that led to a patient fall. The facility is described as extremely dirty and the management as dishonest."

    Robert Ricks in New York
    May 2025

    DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER

    I had a good time here. The nurses are kind and thoughtful. My therapist (Simon) has helped me tremendously. I'm walking way ahead of time , thanks to him. The higher up staff not too good. You have t…

    Darlene Holbrook in North Carolina
    2 months ago

    Davidson Health & Rehab Center

    I have continuously talked to the staff including Ms. Alice concerning care at this facility. I had to start doing my mom’s laundry a couple of years ago because things would go missing, bleach all o…

    A.J. Bray in California
    Jul 2022

    SHERMAN OAKS HEALTH & REHAB

    The staff is great, they really go out of their way to put a smile on your face when you feel down. The rehab department works hard to get you back on your feet, and its a clean and safe environment. …

    Christian Aiken in North Carolina
    Jun 2019

    Summerstone Health and Rehabilitation Center

    I would rate this place nothing but the rehab nurse that took care of my mom during the day was great. She always took time to talk to my mom about any concerns and was real loving and cheerful every …

    Jackie Essick in North Carolina
    Jul 2023

    Summerstone Health and Rehabilitation Center

    Our Mom has been a resident for almost a year now and we are pleased with the efforts of the staff that care for her regularly. Phyllis is especially attentive to Mom's nursing needs, and Lisa and her…

    Tee Price in North Carolina
    Nov 2024

    Summerstone Health and Rehabilitation Center

    Facility was clean and room was clean. Husband was there for several weeks for rehab. Reported concerns to the Ombundsman and the State. The Director of SW (Ramesha) did not do her job, lacked communi…

    Mathew Yun in New York
    Mar 2025

    FORDHAM NURSING AND REHABILITATION CENTER

    5 stars 🌟🌟🌟🌟🌟 you get five stars for the excellent services starting from security and how they are welcoming , all the way to the seventh floor where my uncle lives everyone take good care of …

    SynthesisAugust 2025

    ORLANDO HEALTH CENTER FOR REHABILITATION

    "The care here truly sets the standard for what nursing and therapy should be, and the attentive staff quickly helped me manage my pain and embarrassment after a difficult injury. My entire stay felt heartfelt because the nurses and therapists were so incredibly caring and professional from beginning to end."

    Based on 3 reviews

    Dakota Lipari in New York
    10 months ago

    LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT

    I was cut by uranium glass, my own and was left to wait out in a chair, not a waiting room for over 30+ minutes and was not seen by a provider. Truly expect better from this hospital, seeing that I’ve…

    Harry Osborn in Florida
    3 months ago

    AVENTURA AT THE BAY

    Was supposed to have a podiatrist visit today. No one showed up. My nails have not been trimmed in about a year. No one cares for me as they should.

    Chuck Dibble in New York
    7 months ago

    LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT

    My experience at Lewis County General Hospital emergency room was up and above my expectations. Dr and staff, were very professional caring and explained in detail my illness and what I needed to do …

    Kathy Haas in PennsylvaniaSep 2024

    RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER

    "A tragic complaint alleging that facility neglect led to an undetected stroke and the eventual death of the reviewer's mother after she was left unmonitored for 13 hours."

    Marybeth Fiorelli in Pennsylvania
    Apr 2024

    RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER

    PT and OT are amazing top notch. Work as a team, challenge you! Individually everyone one is very nice and caring. They do not work as a team. There is no internal communication and i have never been…

    ThemeApril 2026

    Transportation

    "While I find that most of the drivers and EMTs are kind and make the journey to my appointments much easier, the administrative process of coordinating rides can sometimes be hit-or-miss. It is a huge blessing when the facility handles the logistics for my family, especially when staff members go out of their way to help me navigate services like Dial-a-Ride. Over time, I’ve learned that having a consistent, helpful person in the office makes all the difference in ensuring I actually get where I need to be."

    Based on 7 reviews

    Alex D in Florida
    Mar 2025

    ORLANDO HEALTH CENTER FOR REHABILITATION

    This rehab is amazing!!! Too many people to thank but I’ll try.. Thank you Emily, Jody, Stevie, Stephanie, Karly, Aliehka, Rebecca, Diosa and Tatiana!! Thank you for getting me back on my feet and wal…

    Lyanne Ruiz Santiago in FloridaNov 2024

    LAKE BENNET CENTER FOR REHABILITATION & HEALING

    "The reviewer praises the facility for the helpful guidance and caring support provided during her grandfather's transition to long-term care."

    ThemeApril 2026

    Cleanliness

    "While we have encountered some floors that are kept tidy and professional, we are deeply troubled by the frequency of "disgusting" conditions and even sightings of pests in the common areas. It is heartbreaking to see our loved ones in environments that feel unsanitary, and we often worry that a lack of basic cleanliness reflects a deeper neglect of their overall health and dignity."

    Based on 205 reviews

    99

    WILLOWBROOKE COURT-SOUTHAMPTON

    SOUTHAMPTON, Pennsylvania

    Willowbrooke Court-Southampton is characterized by maximum federal quality ratings, high registered nurse staffing levels, and exceptionally low staff turnover compared to state averages.

    SynthesisAugust 2025

    Florida

    "While the emotional journey of placing my parents in a facility has been difficult, we’ve found peace of mind seeing how the staff truly treats residents like family and goes the extra mile to support us as visitors. The transition between rehab and long-term care feels seamless because the nurses and therapists are so attentive, though it’s clear that the facility's recent administrative changes have been key in maintaining the high standards of cleanliness and care we've experienced."

    Based on 17 reviews

    Michelle Sahol in North Carolina
    Jun 2019

    Trinity Elms

    I can not say enough good things about this wonderful facility. They are very caring and have exceptional staffing. My mom entered rehab in December and is still there due to a long recovery. We are l…

    Mary Ann Van Dyke in KentuckyJul 2024

    Lexington Premier Nursing & Rehab

    "The reviewer commends the outstanding care and administrative assistance provided during her husband's stay, specifically noting the benefit of private rooms."

    Greg Garman in Florida
    May 2024

    CHARLOTTE BAY REHAB AND CARE CENTER

    I started off as a resident in a facility in Sarasota and could not wait to be moved. I found Charlotte Bay and in a couple days I was being transferred. It was SO quick and easy. At that time, I had …

    4

    Edmond Health Care Center

    Edmond, Oklahoma

    Edmond Health Care Center is a Special Focus Facility with an abuse icon, high staff turnover, and inspection findings that significantly exceed state averages.

    Minnie Tisdale in Florida
    3 months ago

    AVENTURA AT THE BAY

    Aventura at the Bay is a great facility for my father requiring short term rehabilitation. He actually needed back to back short term stays due to a recurring medical concern. The staff there was very…

    SynthesisMay 2025

    Florida

    "Searching for the right place for our loved ones in Florida, we’ve found that while the transition is always emotional, the compassion from individual staff members and the effectiveness of the rehab teams have been a huge relief. We’ve noticed that when facilities prioritize cleanliness and keep the residents engaged with activities, it truly transforms the experience from a clinical stay into a place where our parents and siblings feel genuinely valued and cared for."

    Based on 12 reviews

    SynthesisOctober 2025

    Florida

    "My experience in Florida facilities has been a mixed bag; while I’ve found some places where the therapy is exceptional and the staff treats you like family, others feel disorganized and dismissive during high-stress times like hurricane evacuations. I’ve learned that the quality of care really depends on the specific administration, as a dedicated team can make you feel safe and respected, but a lack of communication or empathy can leave you feeling abandoned."

    Based on 12 reviews

    4

    HYDE PARK HEALTHCARE CENTER

    LOS ANGELES, California

    Hyde Park Healthcare Center is a 72-bed for-profit facility under a federal abuse alert, characterized by 100% registered nurse turnover and health inspection findings that are significantly higher than state averages.

    SynthesisAugust 2025

    ORLANDO HEALTH CENTER FOR REHABILITATION

    "The care here truly sets the standard for what nursing and therapy should be, and the attentive staff quickly helped me manage my pain and embarrassment after a difficult injury. My entire stay felt heartfelt because the nurses and therapists were so incredibly caring and professional from beginning to end."

    Based on 3 reviews

    Dakota Lipari in New York
    10 months ago

    LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT

    I was cut by uranium glass, my own and was left to wait out in a chair, not a waiting room for over 30+ minutes and was not seen by a provider. Truly expect better from this hospital, seeing that I’ve…

    Harry Osborn in Florida
    3 months ago

    AVENTURA AT THE BAY

    Was supposed to have a podiatrist visit today. No one showed up. My nails have not been trimmed in about a year. No one cares for me as they should.

    Chuck Dibble in New York
    7 months ago

    LEWIS COUNTY GENERAL HOSPITAL-NURSING HOME UNIT

    My experience at Lewis County General Hospital emergency room was up and above my expectations. Dr and staff, were very professional caring and explained in detail my illness and what I needed to do …

    Kathy Haas in PennsylvaniaSep 2024

    RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER

    "A tragic complaint alleging that facility neglect led to an undetected stroke and the eventual death of the reviewer's mother after she was left unmonitored for 13 hours."

    Marybeth Fiorelli in Pennsylvania
    Apr 2024

    RIVER'S EDGE REHABILITATION & HEALTHCARE CENTER

    PT and OT are amazing top notch. Work as a team, challenge you! Individually everyone one is very nice and caring. They do not work as a team. There is no internal communication and i have never been…

    ThemeApril 2026

    Transportation

    "While I find that most of the drivers and EMTs are kind and make the journey to my appointments much easier, the administrative process of coordinating rides can sometimes be hit-or-miss. It is a huge blessing when the facility handles the logistics for my family, especially when staff members go out of their way to help me navigate services like Dial-a-Ride. Over time, I’ve learned that having a consistent, helpful person in the office makes all the difference in ensuring I actually get where I need to be."

    Based on 7 reviews

    Alex D in Florida
    Mar 2025

    ORLANDO HEALTH CENTER FOR REHABILITATION

    This rehab is amazing!!! Too many people to thank but I’ll try.. Thank you Emily, Jody, Stevie, Stephanie, Karly, Aliehka, Rebecca, Diosa and Tatiana!! Thank you for getting me back on my feet and wal…

    Lyanne Ruiz Santiago in FloridaNov 2024

    LAKE BENNET CENTER FOR REHABILITATION & HEALING

    "The reviewer praises the facility for the helpful guidance and caring support provided during her grandfather's transition to long-term care."

    ThemeApril 2026

    Cleanliness

    "While we have encountered some floors that are kept tidy and professional, we are deeply troubled by the frequency of "disgusting" conditions and even sightings of pests in the common areas. It is heartbreaking to see our loved ones in environments that feel unsanitary, and we often worry that a lack of basic cleanliness reflects a deeper neglect of their overall health and dignity."

    Based on 205 reviews

    99

    WILLOWBROOKE COURT-SOUTHAMPTON

    SOUTHAMPTON, Pennsylvania

    Willowbrooke Court-Southampton is characterized by maximum federal quality ratings, high registered nurse staffing levels, and exceptionally low staff turnover compared to state averages.

    SynthesisAugust 2025

    Florida

    "While the emotional journey of placing my parents in a facility has been difficult, we’ve found peace of mind seeing how the staff truly treats residents like family and goes the extra mile to support us as visitors. The transition between rehab and long-term care feels seamless because the nurses and therapists are so attentive, though it’s clear that the facility's recent administrative changes have been key in maintaining the high standards of cleanliness and care we've experienced."

    Based on 17 reviews

    Michelle Sahol in North Carolina
    Jun 2019

    Trinity Elms

    I can not say enough good things about this wonderful facility. They are very caring and have exceptional staffing. My mom entered rehab in December and is still there due to a long recovery. We are l…

    Mary Ann Van Dyke in KentuckyJul 2024

    Lexington Premier Nursing & Rehab

    "The reviewer commends the outstanding care and administrative assistance provided during her husband's stay, specifically noting the benefit of private rooms."

    Greg Garman in Florida
    May 2024

    CHARLOTTE BAY REHAB AND CARE CENTER

    I started off as a resident in a facility in Sarasota and could not wait to be moved. I found Charlotte Bay and in a couple days I was being transferred. It was SO quick and easy. At that time, I had …

    4

    Edmond Health Care Center

    Edmond, Oklahoma

    Edmond Health Care Center is a Special Focus Facility with an abuse icon, high staff turnover, and inspection findings that significantly exceed state averages.

    Minnie Tisdale in Florida
    3 months ago

    AVENTURA AT THE BAY

    Aventura at the Bay is a great facility for my father requiring short term rehabilitation. He actually needed back to back short term stays due to a recurring medical concern. The staff there was very…

    SynthesisMay 2025

    Florida

    "Searching for the right place for our loved ones in Florida, we’ve found that while the transition is always emotional, the compassion from individual staff members and the effectiveness of the rehab teams have been a huge relief. We’ve noticed that when facilities prioritize cleanliness and keep the residents engaged with activities, it truly transforms the experience from a clinical stay into a place where our parents and siblings feel genuinely valued and cared for."

    Based on 12 reviews

    SynthesisOctober 2025

    Florida

    "My experience in Florida facilities has been a mixed bag; while I’ve found some places where the therapy is exceptional and the staff treats you like family, others feel disorganized and dismissive during high-stress times like hurricane evacuations. I’ve learned that the quality of care really depends on the specific administration, as a dedicated team can make you feel safe and respected, but a lack of communication or empathy can leave you feeling abandoned."

    Based on 12 reviews

    4

    HYDE PARK HEALTHCARE CENTER

    LOS ANGELES, California

    Hyde Park Healthcare Center is a 72-bed for-profit facility under a federal abuse alert, characterized by 100% registered nurse turnover and health inspection findings that are significantly higher than state averages.

    Marcel Munroe in New YorkDec 2023

    DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER

    "The reviewer provides a balanced critique, noting a clean building but citing high floor temperatures, staff abruptness, and a room number error."

    Stein Ravnik in AlabamaAug 2019

    REGENCY HEALTH CARE AND REHABILITATION CENTER

    "A very serious complaint detailing medical neglect, lack of rehab, an unattended fall, and failure to communicate vital info during an emergency transfer."

    ray mccammon in Florida
    May 2024

    ORLANDO HEALTH CENTER FOR REHABILITATION

    My wife was admitted to Orlando Health Advanced Rehabilitation Institution following a stroke. The staff was very attentive and professional in the performance of their jobs. I can’t single out one sp…

    Becky Ortega in FloridaJul 2024

    LEXINGTON HEALTHCARE AND REHABILITATION CENTER

    "While the reviewer appreciated the nursing and hospice care before her father's passing, she is extremely frustrated by the lack of administrative responsiveness since."

    Elaine Nowak in Florida5 months ago

    AVENTURA AT THE BAY

    "The reviewer is satisfied with the care her mother is receiving and notes the facility is clean."

    99

    WAVERLY HEIGHTS

    GLADWYNE, Pennsylvania

    Data reflects high staffing ratios, zero reliance on contract labor, and lower-than-average staff turnover compared to state benchmarks.

    AJ Miceli in Florida11 months ago

    ORLANDO HEALTH CENTER FOR REHABILITATION

    "A patient describes the therapy team as 'world class' and credits them with providing hope during a difficult recovery."

    Linda Townsend in New YorkJan 2025

    FORDHAM NURSING AND REHABILITATION CENTER

    "The patient found the therapy program challenging but very beneficial and praised the skill of the therapists."

    SynthesisFebruary 2026

    Florida

    "While I’ve seen some incredible recoveries thanks to dedicated therapists and nurses who truly gave me my independence back, the overall quality across these facilities feels like a gamble. For every story of a life-changing rehabilitation, there’s a shadow of neglected hygiene, long wait times, and a sense that some administrations have lost sight of my basic dignity."

    Based on 15 reviews

    SynthesisAugust 2025

    CHARLOTTE BAY REHAB AND CARE CENTER

    "We were worried about the transition to long-term care, but the staff here has treated our family like their own, showing a level of attentiveness and cleanliness that far exceeds other facilities we’ve experienced. The rehab team worked wonders for our loved one’s recovery and communication, though it’s the small details, like the kitchen staff checking on meal preferences and the support for daily visitors, that really stand out. Even though the journey has been emotional, seeing the genuine care and the professional way they handled the initial admission and care plans gave us true peace of mind."

    Based on 8 reviews

    ThemeApril 2026

    Night Care

    "The nights here are a gamble; sometimes I am lucky enough to be attended by a compassionate aide who treats me with genuine dignity, but other times I feel forgotten as the facility shifts into a skeleton crew. It is hard to find peace when the routine is so unpredictable, whether I am being jolted awake at 3:30 a.m. for medical tasks or left waiting for hours for someone to check on me."

    Based on 23 reviews

    99

    SAMUEL MAHELONA MEMORIAL HOSPITAL

    KAPAA, Hawaii

    Samuel Mahelona Memorial Hospital is a state-owned facility characterized by nursing hours and staff retention rates that significantly exceed Hawaii state averages, alongside a history of zero federal financial penalties.

    Joyce Williams in Texas
    3 months ago

    THE METHODIST HOSPITAL SNF

    The experience that I had with Houston Methodist Baytown was a great one. Came to ER and from there they waited on me. The doctors were tremendous. They figured out my situation and they are working…

    Bobby Cheurk in New York
    Sep 2023

    DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER

    I went to visit my grandmother who is staying here after her hospitalization. The nurses here are wonderful and I appreciate all they do. I understand that this is a facility that provides care to tho…

    SynthesisMay 2025

    ORLANDO HEALTH CENTER FOR REHABILITATION

    "The staff and physical therapy teams truly care about your recovery, and I left feeling significantly stronger thanks to their constant motivation and communication. While the nursing assistants and med-techs often work behind the scenes and deserve more recognition, their patience and individualized attention made me feel genuinely well-cared for during my stay. Overall, it was a positive experience where the floors were filled with kind people dedicated to getting me back on my feet."

    Based on 3 reviews

    Judy Burke in KentuckyJan 2023

    Park Terrace Health Campus

    "The reviewer expresses deep gratitude for the loving and respectful care her mother received during her final days at the facility."

    2

    Holton Health Care Center

    HOLTON, Kansas

    Holton Health Care Center is a federally designated Special Focus Facility characterized by a one-star overall rating, declining staffing levels, and substantial financial penalties for serious health inspection findings.

    Andie Mueller in FloridaJun 2021

    LEXINGTON HEALTHCARE AND REHABILITATION CENTER

    "Out-of-state family members are unable to reach the facility via phone and have received no confirmation regarding medical treatment for a suspected ear infection."

    99

    CANDLER SKILLED NURSING UNIT

    SAVANNAH, Georgia

    This hospital-based facility is characterized by nursing staffing levels that are more than double the state average, zero reliance on outside agency staff, and high consistency between weekday and weekend care hours.

    T Gurley in North CarolinaJul 2021

    Summerstone Health and Rehabilitation Center

    "The reviewer warns that despite a clean appearance, the facility suffers from severe administrative failures, staffing shortages, and a lack of basic resident care."

    Marcel Munroe in New YorkDec 2023

    DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER

    "The reviewer provides a balanced critique, noting a clean building but citing high floor temperatures, staff abruptness, and a room number error."

    Stein Ravnik in AlabamaAug 2019

    REGENCY HEALTH CARE AND REHABILITATION CENTER

    "A very serious complaint detailing medical neglect, lack of rehab, an unattended fall, and failure to communicate vital info during an emergency transfer."

    ray mccammon in Florida
    May 2024

    ORLANDO HEALTH CENTER FOR REHABILITATION

    My wife was admitted to Orlando Health Advanced Rehabilitation Institution following a stroke. The staff was very attentive and professional in the performance of their jobs. I can’t single out one sp…

    Becky Ortega in FloridaJul 2024

    LEXINGTON HEALTHCARE AND REHABILITATION CENTER

    "While the reviewer appreciated the nursing and hospice care before her father's passing, she is extremely frustrated by the lack of administrative responsiveness since."

    Elaine Nowak in Florida5 months ago

    AVENTURA AT THE BAY

    "The reviewer is satisfied with the care her mother is receiving and notes the facility is clean."

    99

    WAVERLY HEIGHTS

    GLADWYNE, Pennsylvania

    Data reflects high staffing ratios, zero reliance on contract labor, and lower-than-average staff turnover compared to state benchmarks.

    AJ Miceli in Florida11 months ago

    ORLANDO HEALTH CENTER FOR REHABILITATION

    "A patient describes the therapy team as 'world class' and credits them with providing hope during a difficult recovery."

    Linda Townsend in New YorkJan 2025

    FORDHAM NURSING AND REHABILITATION CENTER

    "The patient found the therapy program challenging but very beneficial and praised the skill of the therapists."

    SynthesisFebruary 2026

    Florida

    "While I’ve seen some incredible recoveries thanks to dedicated therapists and nurses who truly gave me my independence back, the overall quality across these facilities feels like a gamble. For every story of a life-changing rehabilitation, there’s a shadow of neglected hygiene, long wait times, and a sense that some administrations have lost sight of my basic dignity."

    Based on 15 reviews

    SynthesisAugust 2025

    CHARLOTTE BAY REHAB AND CARE CENTER

    "We were worried about the transition to long-term care, but the staff here has treated our family like their own, showing a level of attentiveness and cleanliness that far exceeds other facilities we’ve experienced. The rehab team worked wonders for our loved one’s recovery and communication, though it’s the small details, like the kitchen staff checking on meal preferences and the support for daily visitors, that really stand out. Even though the journey has been emotional, seeing the genuine care and the professional way they handled the initial admission and care plans gave us true peace of mind."

    Based on 8 reviews

    ThemeApril 2026

    Night Care

    "The nights here are a gamble; sometimes I am lucky enough to be attended by a compassionate aide who treats me with genuine dignity, but other times I feel forgotten as the facility shifts into a skeleton crew. It is hard to find peace when the routine is so unpredictable, whether I am being jolted awake at 3:30 a.m. for medical tasks or left waiting for hours for someone to check on me."

    Based on 23 reviews

    99

    SAMUEL MAHELONA MEMORIAL HOSPITAL

    KAPAA, Hawaii

    Samuel Mahelona Memorial Hospital is a state-owned facility characterized by nursing hours and staff retention rates that significantly exceed Hawaii state averages, alongside a history of zero federal financial penalties.

    Joyce Williams in Texas
    3 months ago

    THE METHODIST HOSPITAL SNF

    The experience that I had with Houston Methodist Baytown was a great one. Came to ER and from there they waited on me. The doctors were tremendous. They figured out my situation and they are working…

    Bobby Cheurk in New York
    Sep 2023

    DOWNTOWN BROOKLYN NURSING & REHABILITATION CENTER

    I went to visit my grandmother who is staying here after her hospitalization. The nurses here are wonderful and I appreciate all they do. I understand that this is a facility that provides care to tho…

    SynthesisMay 2025

    ORLANDO HEALTH CENTER FOR REHABILITATION

    "The staff and physical therapy teams truly care about your recovery, and I left feeling significantly stronger thanks to their constant motivation and communication. While the nursing assistants and med-techs often work behind the scenes and deserve more recognition, their patience and individualized attention made me feel genuinely well-cared for during my stay. Overall, it was a positive experience where the floors were filled with kind people dedicated to getting me back on my feet."

    Based on 3 reviews

    Judy Burke in KentuckyJan 2023

    Park Terrace Health Campus

    "The reviewer expresses deep gratitude for the loving and respectful care her mother received during her final days at the facility."

    2

    Holton Health Care Center

    HOLTON, Kansas

    Holton Health Care Center is a federally designated Special Focus Facility characterized by a one-star overall rating, declining staffing levels, and substantial financial penalties for serious health inspection findings.

    Andie Mueller in FloridaJun 2021

    LEXINGTON HEALTHCARE AND REHABILITATION CENTER

    "Out-of-state family members are unable to reach the facility via phone and have received no confirmation regarding medical treatment for a suspected ear infection."

    99

    CANDLER SKILLED NURSING UNIT

    SAVANNAH, Georgia

    This hospital-based facility is characterized by nursing staffing levels that are more than double the state average, zero reliance on outside agency staff, and high consistency between weekday and weekend care hours.

    T Gurley in North CarolinaJul 2021

    Summerstone Health and Rehabilitation Center

    "The reviewer warns that despite a clean appearance, the facility suffers from severe administrative failures, staffing shortages, and a lack of basic resident care."

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