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11 INDEPENDENCE WAY, NEWARK, DE 19713
46 beds · Non profit - Corporation Wheelchair accessible
CMS Provider #08A015
Data updated: March 1, 2026
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
11.3 hrs/resident
Steady
Inspection findings
1
Fewer issues
Ownership changes
0
Non-profit corporation ownership with no changes in the last year.
Complaint trend
Steady
Two complaints resulting in inspection findings since 2022.
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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This facility is characterized by exceptionally high registered nurse staffing levels, zero utilization of temporary agency staff, and an inspection history with significantly fewer findings than the state average.
The data indicates that Exceptional Care for Children maintains staffing levels significantly above both state and national benchmarks. Federal records show the facility provides 11.3 hours of nursing care per resident per day, compared to the Delaware average of 4.5 hours. Of this time, 3.78 hours are provided specifically by registered nurses, which is more than triple the state average of 1.03 hours. Furthermore, the facility reported 0% use of agency or contract staff, suggesting a reliance on permanent employees for daily care. Total nursing staff turnover is 25%, which is lower than the state average of 41.8%, and no administrators have departed in the most recent reporting period.
Inspection records show a high level of regulatory adherence, with only one inspection finding in the most recent cycle, whereas the state average is 13.5. Recent findings include a requirement for face-to-face physician visits and a finding related to protecting residents from potential neglect. While the facility maintains a high overall rating, the data shows a 16% reduction in total nursing hours during weekends compared to weekdays. Specifically, weekend nursing care drops to approximately 9.4 hours per resident per day. This facility has not incurred any federal fines or payment denials in the last three years of available records.
The facility provides 11.3 hours of total nursing care per resident per day, which is 150% higher than the Delaware state average of 4.5 hours.
Registered nurse staffing levels of 3.78 hours per resident per day are more than triple the state average of 1.03 hours.
Zero percent of the nursing workforce is comprised of temporary agency or contract staff, indicating all care is provided by permanent employees.
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | |
| Staffing | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | |
| Health | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ |
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
RN Hours Specifically
State avg total staffing: 4.5 hrs/resident/day
0
administrators departed in past year
Stable25.0%
State avg: 41.8%
17.8%
State avg: 40.3%
0.0%
of nursing hours from contract/agency staff
Low — good continuitySource: PBJ data, 2025Q3
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
11
Car-Dependent
Median Income
$67,088
Median Home Value
$246,300
Poverty Rate
11.8%
Age 65+
17.5%
Median Age
38
Pop. Density
29,952/mi²
Median Rent
$1,262
Google reviews provide firsthand accounts from residents' families and visitors.
★★★★★
4 reviews
"Wonderful staff who care for the patients...exceptional!!"
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Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 6/17/2024 | 0712 | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | Minimal harm | 7/3/2024 | Complaint | |
| 5/28/2024 | 0641 | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. | No harm | 6/25/2024 | Standard | |
| 5/28/2024 | 0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Minimal harm | 9/26/2023 | Complaint |
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
No penalties or fines recorded for this facility.
Ownership structure and changes can affect facility quality.
Years Operating
20
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| — | — | — | — | — |
Recent news articles, lawsuits, and media coverage mentioning this facility.
No recent news coverage found for this facility.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
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