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BELOVED HEALTH AND REHABILITATION CENTER
328 MUNGER LANE, HANNIBAL, MO 63401
111 beds · For profit - Individual Wheelchair accessible
CMS Provider #265462
Data updated: March 1, 2026
Visiting hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
2.2 hrs/resident
Getting better
Inspection findings
50
More issues
Ownership changes
0
For-profit individual ownership with 10 listed owners/managers.
Complaint trend
More complaints
High volume of complaint-driven inspection findings including 38 in one cycle.
Facility vs. Missouri Averages
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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NursingHomeIQ Analysis
Summary
Records indicate this facility is a Special Focus Facility with an abuse icon, high financial penalties, and health inspection findings that significantly exceed state averages.
Detailed Analysis
The data indicates that this facility manages a profile of high regulatory oversight and significant enforcement actions. Records show that the facility has been designated as a Special Focus Facility, a classification assigned by the Centers for Medicare and Medicaid Services to nursing homes that demonstrate a chronic pattern of care failures. In the most recent full inspection cycle, investigators recorded 50 health findings, including a 'Severity J' citation—the highest level of immediate jeopardy—related to failure to provide adequate supervision to prevent accidents. This deficiency count is more than four times the Missouri state average.
Furthermore, the facility’s staffing data is historically incomplete, though recent snapshots indicate total nursing care of 2.17 hours per resident per day. This remains below the state average of 3.47 hours. Enforcement data reveals five major penalties in the last three years, including three fines totaling $275,024 and two separate periods where federal payments were denied. The presence of an abuse icon on public records further indicates that federal regulators have identified issues related to resident protection and safety within the facility's recent history.
Key Findings
The facility is designated as a Special Focus Facility, a status reserved for nursing homes with a history of persistent safety and care issues.
Health inspections recorded 50 deficiencies in the most recent cycle, significantly exceeding the Missouri state average of 11.9 findings per cycle.
Public records include an abuse icon, signifying that the facility has been cited for incidents involving abuse or neglect within the past year.
Performance Trends (24 months)
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | |
| Staffing | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | |
| Health | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ |
Location & Neighborhood
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
39
Car-Dependent
Neighborhood Demographics (63401)
Median Income
$59,395
Median Home Value
$147,400
Poverty Rate
14.7%
Age 65+
19.2%
Median Age
40
Pop. Density
21,167/mi²
Median Rent
$788
Google Reviews
Google reviews provide firsthand accounts from residents' families and visitors.
★★★★★
20 reviews
"This nursing home truly feels like a second family. From the moment you walk in, you’re greeted with kindness, compassion, and genuine care. The staff goes above and beyond to make residents feel safe, respected, and valued every single day. The nurses and caregivers are attentive, patient, and clearly passionate about what they do. Communication with families is excellent, and it’s comforting to know loved ones are in capable, caring hands. The activities keep residents engaged, happy, and social, and the environment is always clean and welcoming. It brings peace of mind knowing our loved one is not just cared for, but truly cared about. I highly recommend this facility to anyone looking for a place where compassion, professionalism, and dignity come first."
"Our family is so grateful for the care my grandmother received at this long-term care facility. The staff was consistently kind, friendly, and compassionate. They treated my grandma like she was part of their own family, and that meant everything to us. Knowing she was cared for with dignity, patience, and genuine love brought our family great comfort. I truly appreciate everything they did for her."
"I love how Beloved has made a complete turnaround. The residents are in hands and in the most brilliant care. The administrator Parish Chapple is such an amazing person,and all his staff are following Good Practice With Integrity. I would love for one of my relatives be recommended to this facility. Way to go Beloved."
"Beloved Healthcare is a wonderful facility full of dedicated professionals who are readily available to serve the individuals of our community. Beloved Healthcare is dedicated to providing care that meets the expectations of families that are in need of an extended family to care for their loved ones. Here at Beloved your family becomes our family and we welcome you to give Beloved the opportunity to service your family.Beloved Healthcare is equipped with a therapeutic team that can offer the care for individuals looking for a short term stay with goals related to rehab to home services. Beloved Healthcare also has a team that provides immaculate care to individuals requiring a skilled nursing setting. If you have a loved one in need of great healthcare services Beloved Healthcare and Rehabilitation is the place for you."
"The new administration and Don are doing a great job improving the building and the environment And new staff is doing great job with the resident care The improvements here are just fantastic. You would be amazed at how it is now. The residents are getting getting taken care of by the CNA‘s and nurses we have good ones and they are loved and taken very good care of"
"For the time being, this place will be getting three stars due to the friendliness of some of the employees. What I don't like about this place is, my mom has been here for a day now. She informed me that she had to wait two damn hours before she got changed. No resident(my mom will only be there until her therapy sessions are complete) should have to wait so long in soiled bed linens. Id like to see some agressive attentiveness when it comes to my mother being there."
"My grandmother went to Willow Care the last 2 1/2 weeks of her life. She was almost 101 and recovering from Shingles. The staff of Willow Care was extremely compassionate as we watched her slip away. It was very apparent that the entire staff was not just doing a job, but were there for the right reasons. They went out of their way to bring us anything we needed. They showed us kindness and provided support, more than I ever expected. They were also very kind to grandma, squeezing her hand or giving loving pats. It was a difficult time for our family, and they helped us cope."
"The staff is well equipped, caring and understanding. This place has a clean environment with extra entertainment such as live bands for the patients to listen to.They seem to be short on help on the floor though."
"Appreciate the new leadership and the current staff at Beloved Keep up the good work."
""
Inspection & Deficiency History
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 4/4/2025 | 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Immediate jeopardy | 3/28/2025 | Complaint | |
| 2/5/2025 | 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Minimal harm | 3/17/2025 | Complaint | |
| 2/5/2025 | 0809 | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | Actual harm | 3/17/2025 | Complaint | |
| 11/27/2024 | 0582 | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | Actual harm | 1/13/2025 | Standard | |
| 11/27/2024 | 0584 | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Actual harm | 1/13/2025 | Standard | |
| 11/27/2024 | 0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Actual harm | 1/13/2025 | Standard | |
| 11/27/2024 | 0620 | Resident Rights Deficiencies | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | No harm | 1/13/2025 | Standard | |
| 11/27/2024 | 0623 | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | No harm | 1/13/2025 | Standard | |
| 11/27/2024 | 0625 | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | No harm | 1/13/2025 | Standard | |
| 11/27/2024 | 0636 | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | Minimal harm | 1/13/2025 | Standard |
Showing 100 of 133 total health deficiencies
Penalties & Fines
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
Total Penalties
5
Total Fines
$275,024
| Date | Type | Fine Amount | Payment Denial |
|---|---|---|---|
| 4/4/2025 | Fine | $16,575 | — |
| 11/27/2024 | Fine | $171,281 | — |
| 11/27/2024 | Payment Denial | — | 1/18/2025 (58 days) |
| 3/28/2024 | Fine | $87,168 | — |
| 3/28/2024 | Payment Denial | — | 6/28/2024 (89 days) |
Ownership Records
Ownership structure and changes can affect facility quality.
Years Operating
34
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| CHAPPLE, CHASITY | Individual | — | — | 1/1/2025 |
| JONES, MICHAEL | Individual | — | — | 11/1/2022 |
| WILLIAMS, DEBRA | Individual | — | — | 1/27/2022 |
| WILLIAMS, JOSHUA | Individual | — | — | 1/27/2022 |
| WILLIAMS, WENTRIC | Individual | — | — | 11/1/2022 |
| CHAPPLE, CHASITY | Individual | — | — | 1/1/2025 |
| JONES, MICHAEL | Individual | — | — | 11/1/2022 |
| WILLIAMS, DEBRA | Individual | — | — | 1/27/2022 |
| WILLIAMS, JOSHUA | Individual | — | — | 1/27/2022 |
| WILLIAMS, WENTRIC | Individual | — | — | 11/1/2022 |
News & Media
Recent news articles, lawsuits, and media coverage mentioning this facility.
Beloved Health And Rehabilitation Center in Hannibal, MO has been listed for CMS nursing home abuse citations since November 2024.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.
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