TRANSITIONAL CARE UNIT AT NAZARETH HOSPITAL

2601 HOLME AVENUE, PHILADELPHIA, PA 19152

28 beds · Non profit - Corporation Wheelchair accessible

CMS Provider #396002

Data updated: March 1, 2026

Overall Rating

★★★★★

Health Rating

★★★★★

Staffing Rating

★★★★★

Quality Rating

★★★★★

Daily nursing care

7.3 hrs/resident

Getting better

Inspection findings

4

Fewer issues

Ownership changes

0

Non-profit corporation owned by Trinity Health.

Complaint trend

Steady

No complaint-related deficiencies reported in recent cycles.

State avg total staffing: 3.9 hrs/resident/day

0

administrators departed in past year

0.0%

of nursing hours from contract/agency staff

Source: PBJ data, 2025Q3

★★★★★

695 reviews

"I don’t understand how this hospital has less than 4 stars??? Any and every time I’ve been admitted into Nazareth Hospital, I’ve always had a rewarding experience. Obviously, being hospitalized is never rewarding. But for a female who’s been struggling with severe ulcerative colitis for the past 3 years. A good hospital experience is a big deal. I was diagnosed with (UC) at Nazareth, by Dr. Codella, who is amazing G.I. doctor! He was my very first G.I. Doctor who gave me my first colonoscopy. Since then I’ve had top notch ongoing experiences with the whole Naz Team. To elaborate… Starting with my main girl Monifa! Who had me in tears from laughter 😂 during my very first visit. If you are ever on the 4th or 5th floor I hope you get the pleasure to experience her ♥️ Also if you have very small veins like myself and you need an ultrasound just to get an IV line. ASK FOR “BOB” not only will he get the job done on a professional level. He will lift your spirits with a joke or two. He makes me laugh all the time (On Purpose) he definitely understands the assignment. “GRANT” is amazing with IV lines as well. He’s very fast and sufficient. And if you just so happens to get “ VANESSA” as a Nurse you are definitely in good hands. She’s sweet, empathetic, young yet thorough. And most importantly, HONEST. I don’t like being lied to. Especially when you’re the person whose care I’m under during that time. So yes, I take honesty very seriously and Vanessa checks all points! ✅ Overall NAZARETH IS THE BEST HOSPITAL IN THE NORTHEAST AREA IN MY OPINION."

"My 27-year-old son went to Nazareth Hospital due to chest pain and extremely high blood pressure. He was taken back immediately in the ER, which I truly appreciated given the seriousness of his symptoms. The ER staff was amazing. One nurse in particular showed great compassion and took the time to explain how important it was for my son to stay, especially since he was anxious about leaving for a job interview. Their care and concern did not go unnoticed. From the ER, my son underwent a cardiac catheterization. The Heart and Vascular team was outstanding—professional, attentive, and reassuring throughout the entire process. After that, he was admitted to the hospital. Day one of his admission was overall fine. His nurse, Maya, was excellent—very professional, thorough, and attentive. She clearly explained the medications he was receiving and their purpose, which helped ease our concerns. While other nurses may have assisted him, Maya truly stood out and made a positive impression. Unfortunately, this is where the frustration began. There was a noticeable lack of communication between staff, particularly between nurses and doctors, which caused confusion and unnecessary stress. Additionally, my son had a very disappointing experience with security (Rick K) and the nurse manager (Patti O’Hagan). He felt there was a lack of compassion and professionalism during their interaction, which was especially concerning given that he was hospitalized for a serious cardiac issue. There was also an incident that deeply concerned me as a parent. While I was at work, I was speaking to my son on the phone when a staff member—who I believe was security—told him to hang up. After my son explained that he was speaking with his mother, I heard the staff member tell him he could “call her back.” This interaction felt very unprofessional and dismissive. It caused me enough concern that I left my job in Center City and drove to the hospital to ensure my son was okay. I also observed HIPAA concerns, with patient information being discussed openly in hallways and, at times, staff yelling information to one another in public areas. Patients are in the hospital to heal and rest, yet the hallways were often loud and disruptive. Overall, while certain departments and individuals provided exceptional care, the inpatient experience was overshadowed by poor communication, lack of professionalism from leadership and security, and concerns about patient privacy. I truly hope these issues are addressed, as the quality of care should be consistent throughout the entire hospital."

"Called to schedule an appt for radiology. Person got all my info and after answering a series of questions was placed on hold. After waiting over 5 mins for them to return, I ended the call. Never got a callback. Made an appointment somewhere else. Do better. Need better training."

"Yes, it’s good when it’s doing a procedure. It did help my father, but there was no guidance they did things on their own in the aftercare process is not professional one nurse named Cheryl in the heart area was very unprofessional, rude uncaring and no communication. They tell you doctors are gonna call you. I see you and no one ever shows up after they do the procedures or they can make money and after that they close the door and just let you die in a hot room"

"My dad was at Nazareth Hospice and I can't say enough about the care he received. The nurses and doctors were amazing and made my dad very comfortable. Thank you to all the staff that were so wonderful and caring."

"My Dad recently passed in the hospice unit. My Dad always loved this hospital because of the compassion and care and religious aspects. It was the hardest week of our lives and they were so compassionate, understanding, kind and gentle to me and all 6 of my sisters which was probably overwhelming since there was so many of us. Every single person in the staff was so amazing. Dolores was with him when he was taking his last breathes and she was so so kind to us. We’re grateful for each and every single member of the whole hospital staff. God bless each and every single one of you ❤️"

"Nazareth Hospital’s ER is excellent. My 20 year old daughter is getting excellent care. The staff is stupendous and awesome"

"I recently visited the ER super ill with a long wait. Nurse Jennifer gave great support the whole time n super professional and caring. She explained everything straight, gave solid help,you can tell she really loves her job . Shoutout to Jennifer🙏"

"No warm water to wash up ( shower nor sink) Water is cold ..rages to wash up are rough had bruise because of it the nurse on the shift was terrible. The ER treatment was better until I got a room upstairs it became terrible. This isn’t a good hospital to bring your love ones."

"Okay, so this hospital is definitely small when it comes to the emergency room but i can say that my boyfriend went in yesterday and we had the best nurse, his name was Erik in the ER. He was 100% the best nurse we have ever experienced he was so attentive, he made sure he had medicine for any pain my boyfriend was experiencing and didn’t leave us for hours wondering what was going on, and on top of everything where he had the iv in left no bruise at all. He 10000% needs a raise!"

Total Penalties

1

Total Fines

$0

Facilities in Chain

20

Chain Avg Rating

3.4 ★

Years Operating

29