944 WEST KAWAILANI STREET, HILO, HI 96720
252 beds · For profit - Corporation
CMS Provider #125040
Data updated: March 1, 2026
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
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Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 3★ | 3★ | 4★ | 4★ | 4★ | 4★ | 4★ | 3★ | 3★ | 3★ | 3★ | |
| Staffing | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | |
| Health | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 2★ | 2★ | 2★ | 2★ |
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
RN Hours Specifically
State avg total staffing: 4.7 hrs/resident/day
0
administrators departed in past year
Stable32.6%
State avg: 36.5%
26.3%
State avg: 32.6%
3.0%
of nursing hours from contract/agency staff
Low — good continuitySource: PBJ data, 2025Q3
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
7
Car-Dependent
Median Income
$75,265
Median Home Value
$421,800
Poverty Rate
14.6%
Age 65+
22.3%
Median Age
42
Pop. Density
50,453/mi²
Median Rent
$1,229
Google reviews provide firsthand accounts from residents' families and visitors.
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 5/1/2025 | 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Minimal harm | 5/1/2025 | Complaint | |
| 12/1/2023 | 0584 | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Minimal harm | 1/15/2024 | Standard | |
| 12/1/2023 | 0641 | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. | Minimal harm | 1/15/2024 | Standard | |
| 12/1/2023 | 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Minimal harm | 1/15/2024 | Standard | |
| 12/1/2023 | 0725 | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | Actual harm | 1/15/2024 | Standard | |
| 12/1/2023 | 0755 | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Minimal harm | 1/15/2024 | Standard | |
| 12/1/2023 | 0761 | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Minimal harm | 1/15/2024 | Standard | |
| 12/1/2023 | 0550 | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Minimal harm | 1/15/2024 | Standard | |
| 12/1/2023 | 0847 | Administration Deficiencies | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | Minimal harm | 1/15/2024 | Standard | |
| 12/1/2023 | 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Minimal harm | 1/15/2024 | Complaint |
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
No penalties or fines recorded for this facility.
Ownership structure and changes can affect facility quality.
Facilities in Chain
194
Chain Avg Rating
3.5 ★
Years Operating
32
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| SAK JR LLC | Organization | — | 25% | 6/14/1999 |
| SBK LLC | Organization | — | 25% | 6/14/1999 |
| KELLETT, STILES | Individual | — | 25% | 6/14/1999 |
| SAK JR LLC | Organization | — | — | 6/14/1999 |
| SBK LLC | Organization | — | — | 6/14/1999 |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | — | — | 8/1/1994 |
| LEMANUA, LEMAPU | Individual | — | — | 9/20/2021 |
Recent news articles, lawsuits, and media coverage mentioning this facility.
HI Now host Rachel Pacarro visits Life Care Center of Hilo to highlight their services and growth opportunities for compassionate care of kupuna (elders) on Hawai'i Island.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
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