Facility photo
    📷 The Pavilion Health Center at Brightmore
    Facility photo
    📷 The Pavilion Health Center at Brightmore
    Facility photo
    📷 CHANSON COOLEY
    Facility photo
    📷 Chris Wilson
    Facility photo
    📷 Julie Nance
    Facility photo
    📷 James Krob
    Facility photo
    📷 The Pavilion Health Center at Brightmore
    Facility photo
    📷 The Pavilion Health Center at Brightmore
    Facility photo
    📷 James Krob
    Facility photo
    📷 The Pavilion Health Center at Brightmore

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    Pavilion Health Center at Brightmore

    10011 Providence Road West, Charlotte, NC 28277

    108 beds · For profit - Limited Liability company Wheelchair accessible

    CMS Provider #345563

    Data updated: June 1, 2026

    Visiting hours
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours
    🔒Premium

    Overall Rating

    ★★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    3.3 hrs/resident

    Getting better

    Inspection findings

    7

    Fewer issues

    Ownership changes

    0

    For-profit LLC under Liberty Senior Living chain

    Complaint trend

    More complaints

    10 complaint-related inspection findings in recent cycles

    Facility vs. North Carolina Averages

    Overall Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★★
    At State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.8RN hours/resident/day 0.6

    Pavilion Health Center at Brightmore — Overview

    The data profile for this facility is characterized by high-severity safety findings, significant federal fines, and nursing staffing levels that fall below state averages.

    Located at 10011 Providence Road West, Charlotte, NC 28277. 108-bed for profit - limited liability company nursing facility with a CMS overall rating of 2 out of 5 stars. Google reviewers rate it 3.7 out of 5 across 170 reviews.

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    Data updated: June 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

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    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

    © 2026 NursingHomeIQ

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