PARKSIDE AT BUDD TERRACE OPERATING COMPANY LLC

"Sapphire is the example of what a CRN should be, especially in her direct patient care of which she excels. We know that when Sapphire comes through the door thar everything will be handled to perfection. This is from a simple changing to restocking our supplies to dealing with our laundry. Sapphire does it all...and does it well. She is so gentle when changing or bathing. She never rushes and makes sure we are completely comfortable when done. She never loses patience with us for some things like asking for a cup of coffee during breakfast rush, help me fix my TV, or I dropped my remote for the 5th time today (which is the one that would fry me!!!!!) She never changes her sweet helpful attitude. She's like having my own personal nanny who is a 10 out of 10. You need more Sapphires. And that's definite. 1"

"Both PT Sean and OT Kat starting 4/29/2026 have provided expert therapy using a professional approach with good humor. Along with physical improvement, their outlook on life provided me with a daily lift and much motivation. I appreciate all they’ve done for me!<br>Pictures before starting therapy and after receiving therapy.<br>LaTonya social worker is outstanding!<br>Within less than a day was able to activate my release date working with multiple departments to coordinate my release approval. She’s very professional and personable. Great attitude. 5-star rating in my view!!<br>Angela Graham, CNA from the 6th floor, performed with unending energy in providing kind care with much experience. Angela responded rapidly to my every request and need. Friendly and with warmth, she provided support and helped me keep up my spirits!"

"I had a wonderful experience. I had total left hip replacement and not only did my rehab go well, I was pushed to exceed my own expectations for my healing and rehabilitation. I thought my body was fully functional with only my hip needing help but my Occupational Therapist taught me new ways to safely perform every day tasks. My Physical Therapist worked with me and my body to teach ways to exercise and strengthen my leg and hip. I have progressed from wheelchair to walker to cane. Both of these professionals taught me how to push through the pain while being careful and cognizant of my physical limitations.<br>I am so close to walking normally that I look forward to that break through moment when I take normal steps. One by one.<br><br>Thank you Pet and Rinnie for all your hard work resulting in my great success.<br><br>The sixth floor residences were unique in that there were so many people with warm hearts and a real desire to provide a positive caring relationship with me. Nurse j walker was such a funny and caring nurse. Unit Manger Donna is very competent and skilled. My healing involved a lot of medical attention which was handled by the doctors, but especially my nurses Leeza and Nyesha. And I can not say enough about my nurse technicians Angela Graham and Molly Smith who gave me real care in some of the most basic ways. I know that there are many more whose names I have not mentioned but their efforts on my behalf were appreciated equally as well. Brittany and talisha were very informative . Dee dee was one of my favorite therapist"

"The care and physical therapy our father received here was wonderful. Our father is not the most pleasant person to care for but all of the staff treated him with respect and professionalism and he progressed well. Big shout out to the wonderful care team on the 2nd floor and to physical therapists Peter and Everett. Highly recommend this center for rehabilitation and skilled nursing."

"Terrific therapists !!! Ramona PT and Sydney OT have been terrific —- my hand and feet are back to working. They are wonderful!! And Kia at the front desk is the sweetest most kind person. I look forward to seeing her beautiful smile everyday"

"Danisha, who works in Activities, consistently demonstrates exceptional patience, compassion, and empathy when working with my mother, who celebrated her 90th birthday on June 17, 2026. She took the time to learn about my mother's personal history, interests, and preferences, which significantly increased her participation and engagement in both morning and afternoon sensory programs.<br>Danisha's dedication to providing individualized, person-centered care has made a meaningful difference in my mother's quality of life and overall well-being. Her kindness, professionalism, and genuine interest in connecting with residents helped my mother feel valued, respected, and included each day she was present. Our family is truly grateful for the positive impact Danisha has had and deeply appreciates the care and attention she provided."

"Felecia is great she is out standing each time she comes and treats my wound. I just thank her and wish I could give her more. Joie in activities is great and outstanding in the job she does and more. She makes me feel good and I thank her a lot because she does more work than she gets credit for doing in my opinion. Edith does an outstanding job she only works Saturday and Sunday but does an outstanding job. At the desk, Michele and Tanisha does an outstanding job. Coumba is a good nurse that does he job very well. RJ is a super therapist and does his job very well."

"I had a very positive experience with the reception team at Parkside at Budd Terrace. From the moment I walked in, the receptionist was welcoming, professional, and attentive. They handled visitors efficiently while still maintaining a warm and respectful attitude. The front desk was organized, calm, and clearly well-managed, even during busy moments. It was easy to see that they play an important role in setting the tone for the entire facility. This level of professionalism and kindness left a strong impression on me and made the workplace feel inviting and well-run."

"This place is not as it seems according to the reviews. I have encountered the front desk lady. She is extremely polite she shows empathy and compassion. Now my family member was a patient here. The worse experience I have ever encountered for patient care. I have spoken with Safra I think that's her name and well as Frances (nurse). The other young lady she has braids I can't remember her name. These ladies are outstanding. I have noticed another patient calling for help. Help slowly finally came to assist him. Keep in mind the staff only answers the phones at their convenience. The positive reviews does not match the care for their patients. I'm happy, my family member has been finally been discharged. I would not recommend this place for top notch care. Please visit this place first before making a decision. The social workers are, well I have nothing positive to say about that. The smell of urine on the floor disgusting. Patients are literally not being attended to properly. I wanted to provide care My self so bad. But I couldn't. The floor techs take forever to answer the bell for these patients. They didn't ask to be at your facility. Show some compassion for the elderly and rehab patients. Treat people how you want to be treated and your family members and friends. I would lo.ve to do an in-service on how to show compassion. I have done this type of work before. It's not easy and I understand. But please stop acting like you don't want to be there, which is probably is true. Do what you are assigned to do with compassion. At the end of the day you get to go home, the patients does not, well some of them. Mind you family member also fell out of the bed knowing very well my family was a fall risk. Not sure how long my family member was on the floor. Budd did not tell us at that time. My family member told us."

"Shanekia Gant is an outstanding Activities Coordinator. She brings an outstanding level of customer service, while being open and inviting and never meets a stranger. Shanekia greets people with a smile and openly makes the patients feel welcome for the season they are here. Nice and cute activities!"