555 EAST AJO WAY, TUCSON, AZ 85713
120 beds · Government - State
CMS Provider #035284
Data updated: March 1, 2026
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
5.3 hrs/resident
Steady
Inspection findings
6
Fewer issues
Ownership changes
0
State Government Owned
Complaint trend
Steady
The facility has 4 uncorrected complaint-related findings within the last two cycles.
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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The facility maintains nursing staffing hours well above state averages and high quality measure ratings, though one-third of nursing care is provided by temporary agency staff.
Data for the Arizona State Veteran Home-Tucson indicates a profile of high staffing levels paired with a notable reliance on temporary labor. The facility provides 5.27 total hours of nursing care per resident per day, exceeding the state average of 4.12 hours. This includes 0.75 hours from registered nurses and 1.29 hours from licensed practical nurses. However, records show that 32.1% of all nursing care is provided by contract or agency staff, and 46.7% of registered nurse hours are filled by temporary personnel. While this ensures high staffing ratios, it may impact continuity of care. On weekends, the total nursing care drops to 4.80 hours per resident per day, a decrease of approximately 9% from weekday levels.
Inspection records show 6 health findings in the most recent cycle, which is below the state average of 7.7. These findings included issues related to resident protection from neglect and mismanagement of personal property, as well as food storage protocols and medication dose reduction procedures. Notably, the facility has a nursing staff turnover rate of 24.4%, which is much lower than the state average of 47.7%, suggesting a more stable permanent workforce than many regional peers. No financial penalties or fines have been issued by federal regulators in the recent three-year period.
Total nursing care hours average 5.27 hours per resident per day, which is 28% higher than the Arizona state average of 4.12 hours.
Contract or agency staff perform 32.1% of all nursing duties, which indicates a high reliance on temporary personnel compared to permanent employees.
The facility reported a nursing staff turnover rate of 24.4%, which is significantly lower than the state average of 47.7%.
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | |
| Staffing | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | |
| Health | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ |
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
RN Hours Specifically
State avg total staffing: 4.1 hrs/resident/day
24.4%
State avg: 47.7%
36.4%
State avg: 44.6%
32.1%
of nursing hours from contract/agency staff
Very high — low continuitySource: PBJ data, 2025Q3
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
55
Somewhat Walkable
Transit Score
41
Some Transit
Median Income
$47,708
Median Home Value
$157,100
Poverty Rate
23.5%
Age 65+
17.3%
Median Age
36
Pop. Density
46,688/mi²
Median Rent
$955
Google reviews provide firsthand accounts from residents' families and visitors.
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 12/29/2025 | 0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Minimal harm | — | Complaint | |
| 12/29/2025 | 0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. | Minimal harm | — | Complaint | |
| 11/13/2025 | 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Actual harm | 11/28/2025 | Complaint | |
| 1/5/2024 | 0758 | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Actual harm | 2/28/2024 | Standard | |
| 1/5/2024 | 0623 | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | Minimal harm | 2/28/2024 | Standard | |
| 1/5/2024 | 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Actual harm | 2/22/2024 | Standard | |
| 6/15/2023 | 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Minimal harm | 8/11/2023 | Complaint | |
| 9/30/2022 | 0804 | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Actual harm | 11/14/2022 | Standard | |
| 9/30/2022 | 0688 | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | Minimal harm | 11/14/2022 | Standard | |
| 9/30/2022 | 0790 | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. | Minimal harm | 11/14/2022 | Standard |
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
No penalties or fines recorded for this facility.
Ownership structure and changes can affect facility quality.
Years Operating
14
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| STATE OF ARIZONA/STATE DEPT OF FINANCE | Organization | — | — | 1/31/2011 |
| COADY, MAUREEN | Individual | — | — | 10/31/2011 |
Recent news articles, lawsuits, and media coverage mentioning this facility.
No recent news coverage found for this facility.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
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