3403 WEST MT VERNON, SPRINGFIELD, MO 65802
172 beds · For profit - Limited Liability company
CMS Provider #265161
Data updated: March 1, 2026
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
2.8 hrs/resident
Getting better
Inspection findings
8
Fewer issues
Ownership changes
0
Owned by a large chain (James & Judy Lincoln) with 58 facilities.
Complaint trend
Fewer complaints
The facility has 3 recorded complaint-related inspection findings in recent history.
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
This is your free report
Your first facility report is on us. Purchase access to unlock reports for other facilities.
Wilson's Creek Nursing & Rehab is characterized by high staff stability and zero reliance on agency contractors, though it faces ongoing uncorrected fire safety findings and nursing hours below Missouri state averages.
Wilson's Creek Nursing & Rehab presents a data profile that sits above state averages in several key stability metrics. Records show a total nursing turnover rate of 27.3%, which is significantly lower than the Missouri state average of 57%. Furthermore, the facility reported zero percent reliance on contract or agency staffing for registered nurses or certified nursing assistants, suggesting a high level of staff consistency and continuity of care for residents. The total hours of nursing care per resident per day is 2.75, which is lower than the state average of 3.46; however, the staffing rating has recently improved from a 3 to a 4 in official records.
Inspection data shows a trajectory of improvement, with health inspection findings decreasing from 10 in 2021 to 8 in late 2023. While overall health scores are improving, specific records indicate challenges in fire safety and pharmaceutical oversight. Specifically, the 2023 inspection noted deficiencies in fire alarm audibility and emergency lighting. The facility operates with a stable administrative history, reporting zero administrator departures in the most recent period. Comparison data shows this facility maintains higher staffing and quality measure ratings than the average for its parent chain.
The facility reported zero percent use of contract or agency staff, indicating all care is provided by permanent employees.
There was active monitoring for medication safety, though inspectors identified a medication error rate of 5 percent or greater in 2023.
Fire safety records show 15 uncorrected findings, including issues with emergency lighting and fire alarm audibility.
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 2★ | 2★ | 2★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | |
| Staffing | 3★ | 3★ | 3★ | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | 4★ | |
| Health | 2★ | 2★ | 2★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ |
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
RN Hours Specifically
State avg total staffing: 3.5 hrs/resident/day
0
administrators departed in past year
Stable27.3%
State avg: 57.0%
30.0%
State avg: 49.9%
0.0%
of nursing hours from contract/agency staff
Low — good continuitySource: PBJ data, 2025Q3
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
40
Car-Dependent
Median Income
$48,304
Median Home Value
$144,900
Poverty Rate
16.1%
Age 65+
13.9%
Median Age
33
Pop. Density
46,532/mi²
Median Rent
$857
Google reviews provide firsthand accounts from residents' families and visitors.
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 11/30/2023 | 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Minimal harm | 1/10/2024 | Standard | |
| 11/30/2023 | 0756 | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | Actual harm | 1/1/2024 | Standard | |
| 11/30/2023 | 0758 | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Actual harm | 1/10/2024 | Standard | |
| 11/30/2023 | 0759 | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. | Minimal harm | 1/2/2024 | Standard | |
| 11/30/2023 | 0644 | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | Minimal harm | 1/14/2024 | Standard | |
| 11/30/2023 | 0645 | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities | Minimal harm | 1/14/2024 | Standard | |
| 11/30/2023 | 0625 | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | Minimal harm | 1/10/2024 | Standard | |
| 11/30/2023 | 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Actual harm | 1/10/2024 | Standard | |
| 8/28/2023 | 0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Minimal harm | 10/11/2023 | Complaint | |
| 8/28/2023 | 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Minimal harm | 10/11/2023 | Complaint |
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
No penalties or fines recorded for this facility.
Ownership structure and changes can affect facility quality.
Facilities in Chain
58
Chain Avg Rating
2.5 ★
Years Operating
44
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| LINCOLN, JAMES | Individual | — | 50% | 12/1/2014 |
| LINCOLN, JUDY | Individual | — | 50% | 12/1/2014 |
| LTC MANAGEMENT SERVICES LLC | Organization | — | — | 12/1/2014 |
| HUFFMAN, MICHAEL | Individual | — | — | 1/1/2018 |
Recent news articles, lawsuits, and media coverage mentioning this facility.
No recent news coverage found for this facility.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.
We use cookies for anonymous analytics to improve the site. No ads, no tracking across sites. Privacy Policy