1515 W Pettigrew Street, Durham, NC 27705
96 beds · For profit - Limited Liability company
CMS Provider #345053
Data updated: March 1, 2026
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
3.5 hrs/resident
Getting worse
Inspection findings
6
Steady
Ownership changes
0
For-profit limited liability company part of a 43-facility chain.
Complaint trend
Fewer complaints
Records show 2 complaint-related findings over the last two calculation cycles.
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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Pettigrew Rehabilitation Center is a 96-bed for-profit facility in Durham with average health inspection results but exceptionally high staff turnover and limited nursing hours compared to state benchmarks.
Pettigrew Rehabilitation Center presents a data profile characterized by significant staffing instability despite maintaining average health inspection scores. The facility's overall quality score is heavily impacted by its staffing metrics, which CMS rates at the lowest possible level (1 out of 5 stars). Records indicate a total nursing staff turnover rate of 72.2% and a registered nurse turnover rate of 87%, both of which are substantially higher than North Carolina state averages of 50.4% and 47.4%, respectively. This level of turnover suggests that residents frequently interact with new or unfamiliar staff. Furthermore, 27.8% of registered nurse hours are provided by contract or agency staff, which is nearly double the threshold typically associated with stable continuity of care.
Inspection records show the facility received six health findings in its most recent March 2025 survey, which is consistent with the state average of 5.6. These findings included issues with ensuring accurate resident assessments and failing to have a registered nurse on duty for the required eight hours per day. While the facility performs well in clinical quality measures (4 out of 5 stars), the data reveals a notable gap in weekend care; total nursing hours drop from a reported 3.48 hours during the week to 2.99 hours on weekends. Relative to its parent chain, Sovereign Healthcare Holdings, this facility performs below the chain's average health inspection and staffing ratings.
Total nursing staff turnover is 72.2%, which is significantly higher than the North Carolina state average of 50.4%.
Registered nurse turnover reached 87%, and contract staff account for 27.8% of all registered nursing hours.
Weekend staffing levels drop to 2.99 hours of nursing care per resident per day, a 13.9% decrease from weekday levels.
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 2★ | 2★ | 2★ | 2★ | 2★ | 2★ | 3★ | 3★ | 2★ | 2★ | 2★ | |
| Staffing | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 2★ | 2★ | 1★ | 1★ | 1★ | |
| Health | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ | 3★ |
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
RN Hours Specifically
State avg total staffing: 3.8 hrs/resident/day
1
administrator departed in past year
Some change72.2%
State avg: 50.4%
87.0%
State avg: 47.4%
9.4%
of nursing hours from contract/agency staff
Low — good continuitySource: PBJ data, 2025Q3
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
86
Very Walkable
Transit Score
65
Good Transit
Median Income
$65,935
Median Home Value
$363,000
Poverty Rate
16.7%
Age 65+
16.4%
Median Age
35
Pop. Density
46,880/mi²
Median Rent
$1,248
Google reviews provide firsthand accounts from residents' families and visitors.
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 3/7/2025 | 0578 | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Minimal harm | 2/22/2025 | Standard | |
| 3/7/2025 | 0641 | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. | Minimal harm | 4/1/2025 | Standard | |
| 3/7/2025 | 0727 | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | Minimal harm | 4/1/2025 | Standard | |
| 3/7/2025 | 0732 | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. | No harm | 4/1/2025 | Standard | |
| 3/7/2025 | 0761 | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Actual harm | 4/1/2025 | Standard | |
| 3/7/2025 | 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Actual harm | 4/1/2025 | Standard | |
| 4/18/2024 | 0578 | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Minimal harm | 5/16/2024 | Standard | |
| 4/18/2024 | 0641 | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. | Minimal harm | 5/16/2024 | Standard | |
| 4/18/2024 | 0679 | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. | Minimal harm | 5/16/2024 | Standard | |
| 4/18/2024 | 0687 | Quality of Life and Care Deficiencies | Provide appropriate foot care. | Actual harm | 5/16/2024 | Standard |
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
No penalties or fines recorded for this facility.
Ownership structure and changes can affect facility quality.
Facilities in Chain
43
Chain Avg Rating
3.5 ★
Years Operating
57
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| SOUTHERN HEALTHCARE MANAGEMENT LLC | Organization | — | — | 5/14/2014 |
| BURKE, RACHAEL | Individual | — | — | 5/20/2025 |
| CRONQUIST, ROYCE | Individual | — | — | 5/1/2014 |
| MANGINE, JOHN | Individual | — | — | 5/1/2014 |
| MELTON, DONALD | Individual | — | — | 5/1/2014 |
| O BRIEN, PATRICK | Individual | — | — | 1/25/2016 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC | Organization | — | — | 5/14/2014 |
| BURKE, RACHAEL | Individual | — | — | 5/20/2025 |
| CRONQUIST, ROYCE | Individual | — | — | 5/1/2014 |
| MANGINE, JOHN | Individual | — | — | 5/1/2014 |
| MELTON, DONALD | Individual | — | — | 5/1/2014 |
| O BRIEN, PATRICK | Individual | — | — | 1/25/2016 |
Recent news articles, lawsuits, and media coverage mentioning this facility.
No recent news coverage found for this facility.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
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