Facility photo
    📷 John Miller
    Facility photo
    📷 John Miller
    Facility photo
    📷 Niarobi Drummond
    Facility photo
    📷 John Miller

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    Lilac Manor Rehabilitation and Nursing Center

    3 Upton Park, Rochester, NY 14607

    200 beds · For profit - Individual Wheelchair accessible

    CMS Provider #335488

    Data updated: July 1, 2026

    Visiting hours
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours
    🔒Premium

    Overall Rating

    ★★★★

    Health Rating

    ★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    3.5 hrs/resident

    Steady

    Inspection findings

    23

    More issues

    Ownership changes

    0

    For-profit, individual ownership.

    Complaint trend

    More complaints

    14 deficiencies resulting from complaints in the most recent inspection cycle.

    Facility vs. New York Averages

    Overall Rating

    Facility★★★★
    State Avg★★★★★
    Below State Avg

    Health Inspection

    Facility★★★★
    State Avg★★★★★
    Below State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★
    Below State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.7RN hours/resident/day 0.7

    Lilac Manor Rehabilitation and Nursing Center — Overview

    Public records for this 200-bed facility show a 1-star health inspection rating, 75% registered nurse turnover, and a recent 73-day federal payment denial following 23 health inspection findings.

    Located at 3 Upton Park, Rochester, NY 14607. 200-bed for profit - individual nursing facility with a CMS overall rating of 1 out of 5 stars. Google reviewers rate it 2.5 out of 5 across 65 reviews.

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    Data updated: July 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

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    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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