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    📷 FRIENDLY HOME
    Facility photo
    📷 Carol Valencia-Fee
    Facility photo
    📷 Carol Valencia-Fee
    Facility photo
    📷 Carol Valencia-Fee
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    📷 Patricia Wagner
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    📷 Carol Valencia-Fee
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    📷 Carol Valencia-Fee
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    📷 Luca Bianchi
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    📷 Carol Valencia-Fee
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    📷 Scott Bauman

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    The Friendly Home

    3156 East Avenue, Rochester, NY 14618

    200 beds · Non profit - Corporation Wheelchair accessible

    CMS Provider #335476

    Data updated: May 1, 2026

    🔒Premium

    Overall Rating

    ★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    4.4 hrs/resident

    Getting better

    Inspection findings

    7

    Steady

    Ownership changes

    0

    Non-profit corporation ownership with 28 individual owners/managers.

    Complaint trend

    More complaints

    Two complaint-related findings in the most recent inspection cycle.

    Facility vs. New York Averages

    Overall Rating

    Facility★★★★
    State Avg★★★★★
    Exceeds State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Staffing Rating

    Facility★★★★
    State Avg★★★★★
    Exceeds State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★
    Exceeds State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.7RN hours/resident/day 0.7

    The Friendly Home — Overview

    This 200-bed non-profit facility maintains nursing care hours above the state average with zero reliance on agency staff, though it records lower registered nurse hours and elevated staff turnover compared to New York benchmarks.

    Located at 3156 East Avenue, Rochester, NY 14618. 200-bed non profit - corporation nursing facility with a CMS overall rating of 4 out of 5 stars. Google reviewers rate it 4.2 out of 5 across 46 reviews.

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    • Performance Trends Over Time
    • Staffing Deep Dive
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    • Inspection & Deficiency History
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    • Ownership History & Details
    • Neighborhood & Location Data
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    Data updated: May 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

    © 2026 NursingHomeIQ

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