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    THREE CROWNS PARK

    2323 MCDANIEL AVE, EVANSTON, IL 60201

    34 beds · Non profit - Corporation

    CMS Provider #146199

    Data updated: March 1, 2026

    62
    IQ ScoreA composite score from 0–100 combining federal ratings, staffing, inspections, penalties, and complaint history.

    Overall Rating

    ★★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    5.9 hrs/resident

    Steady

    Inspection findings

    4

    More issues

    Ownership changes

    0

    Non-profit Corporation part of a 15-facility chain.

    Complaint trend

    More complaints

    Four recent complaints identified during inspections.

    Facility vs. Illinois Averages

    Overall Rating

    Facility★★★★★
    State Avg★★★★★
    Exceeds State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    Exceeds State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.5RN hours/resident/day 0.7

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    NursingHomeIQ Analysis

    Summary

    Three Crowns Park maintains high nursing staffing levels relative to state averages but currently carries a federal abuse designation following inspection findings of actual resident harm.

    Detailed Analysis

    The data for Three Crowns Park presents a divergence between staffing volume and care outcomes. According to federal records, the facility provides 5.88 hours of total nursing care per resident per day, which is significantly higher than the Illinois state average of 3.48 hours. This includes 2.24 hours from registered nurses, more than triple the state average of 0.72 hours. Weekend staffing remains relatively consistent with weekday levels, showing only a 5% decrease, which suggests stable coverage throughout the week. Furthermore, the use of contract or agency staff is 11.1%, falling below the threshold for high reliance on temporary labor.

    Despite these high staffing levels, the facility's quality profile has declined. The overall federal rating dropped from five stars to three stars over the past 18 months, driven primarily by a decline in health inspection results. Recent inspection history includes five uncorrected findings, two of which were categorized at severity level 'G,' indicating that a resident was harmed. These findings involved resident abuse and a failure to provide adequate supervision to prevent accidents. Additionally, the facility's quality measures, which track clinical outcomes such as pressure sores or falls, are rated at two out of five stars, placing them below state and chain averages. Furthermore, fire safety records show nine uncorrected findings, including issues with automatic sprinkler systems and electrical wiring.

    Key Findings

    The facility received a severity level 'G' citation, indicating actual harm, for a failure to protect residents from abuse and neglect in December 2025.

    Staffing levels are higher than state averages, with 5.88 hours of total nursing care per resident per day compared to the Illinois average of 3.48 hours.

    Records indicate an 'Abuse Icon' designation by Medicare, which signifies a history of abuse-related inspection findings.

    Performance Trends (24 months)

    This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.

    CategorySep 24Nov 24Feb 25Apr 25Jun 25Sep 25Dec 25Feb 26Mar 26Trend
    Overall5★5★3★3★
    Staffing5★5★5★5★
    Health5★5★2★2★
    4-5 Stars 3 Stars 1-2 Stars

    Staffing Deep Dive

    Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.

    Weekend vs. Weekday Staffing

    Weekday5.9 hrs/resident/day
    Weekend5.6 hrs/resident/day
    Drop5% — Consistent

    RN Hours Specifically

    Weekday RN2.24
    Weekend RN2.12
    RN Drop6%

    State avg total staffing: 3.5 hrs/resident/day

    Agency/Contract Staff

    11.1%

    of nursing hours from contract/agency staff

    Low — good continuity
    RN contract %13.5%
    CNA contract %10.6%

    Source: PBJ data, 2025Q3

    Location & Neighborhood

    A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.

    Walk Score

    68

    Somewhat Walkable

    Transit Score

    43

    Some Transit

    Neighborhood Demographics (60201)

    Median Income

    $89,032

    Median Home Value

    $557,200

    Poverty Rate

    14.2%

    Age 65+

    19.5%

    Median Age

    35

    Pop. Density

    43,122/mi²

    Median Rent

    $1,700

    Google Reviews

    Google reviews provide firsthand accounts from residents' families and visitors.

    Inspection & Deficiency History

    Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.

    DateTagCategoryDescriptionSeverityCorrectedTypeIC
    12/7/20250600Freedom from Abuse, Neglect, and Exploitation DeficienciesProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Actual harm
    1/7/2026Complaint
    12/7/20250610Freedom from Abuse, Neglect, and Exploitation DeficienciesRespond appropriately to all alleged violations.
    Actual harm
    1/7/2026Complaint
    7/21/20250602Freedom from Abuse, Neglect, and Exploitation DeficienciesProtect each resident from the wrongful use of the resident's belongings or money.
    Minimal harm
    8/20/2025Complaint
    4/24/20250880Infection Control DeficienciesProvide and implement an infection prevention and control program.
    Minimal harm
    5/16/2025Standard
    1/3/20250689Quality of Life and Care DeficienciesEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Actual harm
    1/31/2025Complaint

    Penalties & Fines

    When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.

    No penalties or fines recorded for this facility.

    Ownership Records

    Ownership structure and changes can affect facility quality.

    Facilities in Chain

    15

    Chain Avg Rating

    4.3

    Years Operating

    1

    Owner NameTypeRoleOwnership %Association Date
    CUNLIFFE, TERRIIndividual5/22/2015
    JUSTIE, JEANNIEIndividual9/20/2020
    CREANEY, JANETIndividual7/24/2020
    CUNLIFFE, TERRIIndividual5/22/2015
    FLEWELLEN, LORENEIndividual4/29/2022
    JUSTIE, JEANNIEIndividual9/20/2020
    MANLOVE, MATTIndividual7/24/2020
    CUNLIFFE, TERRIIndividual5/22/2015
    DYE, LISAIndividual7/1/2021
    JUSTIE, JEANNIEIndividual9/20/2020
    MALZAHN, ELIZABETHIndividual8/25/2009
    MEO, CHRISTINAIndividual4/25/2023

    News & Media

    Recent news articles, lawsuits, and media coverage mentioning this facility.

    Lenny Asaro | People - Taft Law
    Taft Law

    Lenny Asaro represents Covenant Living Community and Services on the redevelopment of Pioneer Place, part of the Three Crowns Park continuum of care retirement community in northwest Evanston, Illinois, leading the application for a certificate of appropriateness and planned development amendment.

    Memorandum - Evanston, IL Weekly City Managers Memo
    City of Evanston
    Mar 6, 2026

    City memo discusses modifications for the Three Crowns retirement community, including site changes like new parking areas, curb cuts, and landscaping, as well as building modifications.

    Covenant Living Communities and Services Consolidated Financial Report
    Covenant Living Communities and Services
    Sep 30, 2025

    On July 1, 2021, Covenant Living Services entered into an affiliation agreement with Three Crowns Park; the facility is listed as one of three reporting units with allocated goodwill as of September 30, 2025.

    Data updated: March 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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