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    PARK AVENUE HEALTH AND REHABILITATION CENTER

    2001 NORTH PARK AVENUE, TUCSON, AZ 85719

    200 beds · For profit - Limited Liability company

    CMS Provider #035174

    Data updated: March 1, 2026

    76
    IQ ScoreA composite score from 0–100 combining federal ratings, staffing, inspections, penalties, and complaint history.

    Overall Rating

    ★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    3.2 hrs/resident

    Getting worse

    Inspection findings

    7

    More issues

    Ownership changes

    0

    Operated by Bandera Healthcare LLC, part of The Ensign Group, a large chain.

    Complaint trend

    More complaints

    9 recent findings related to complaints were identified in inspection records.

    Facility vs. Arizona Averages

    Overall Rating

    Facility★★★★
    State Avg★★★★★
    Exceeds State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★★
    Exceeds State Avg
    State staffing benchmarks:Nursing hours/resident/day 4.1RN hours/resident/day 0.7

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    NursingHomeIQ Analysis

    Summary

    Records reflect a high-performing clinical environment tempered by nursing staffing hours that fall significantly below state averages and a recent history of federal fines.

    Detailed Analysis

    The data indicates a facility with high performance in tracked clinical outcomes but significant limitations in staffing volume and consistency. According to Centers for Medicare and Medicaid Services records, the facility maintains the highest possible rating for quality measures, which tracks clinical results such as fall prevention and pressure ulcer management. However, these outcomes occur alongside staffing levels that are lower than both local and national benchmarks. Registered nurse care was reported at 0.28 hours per resident per day, which is notably lower than the Arizona state average of 0.72 hours. Furthermore, staffing levels fluctuate by roughly 12% on weekends compared to weekdays, which may impact the consistency of care delivery.

    Inspection history shows a trend of increasing findings, with seven health-related citations in the most recent cycle compared to six in the previous period. These findings include one high-severity citation (category G) and multiple issues related to infection control and the reporting of suspected abuse or neglect. While total nursing staff turnover is 39.3%—which is lower than the Arizona state average of 47.7%—registered nurse turnover is higher at 50%. Notably, the facility reports zero reliance on contract or agency staffing, suggesting that all nursing care is provided by permanent employees, a factor that typically supports continuity of care despite the lower overall hours.

    Key Findings

    The facility reported 3.16 total hours of nursing care per resident per day, which is approximately 23% lower than the Arizona state average of 4.12 hours.

    Clinical quality measures were rated at the highest level (5 out of 5 stars), indicating high performance on health outcomes.

    Federal records documented 7 health inspection findings and a $25,116 fine resulting from an August 2024 citation.

    Performance Trends (24 months)

    This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.

    CategoryApr 24Jun 24Aug 24Oct 24Dec 24Mar 25May 25Jul 25Nov 25Jan 26Mar 26Trend
    Overall3★3★3★2★2★3★3★3★2★2★4★
    Staffing2★2★2★3★3★3★3★2★1★1★2★
    Health2★2★2★1★1★2★2★2★2★2★3★
    4-5 Stars 3 Stars 1-2 Stars

    Staffing Deep Dive

    Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.

    Weekend vs. Weekday Staffing

    Weekday3.2 hrs/resident/day
    Weekend2.8 hrs/resident/day
    Drop12% — Moderate drop

    RN Hours Specifically

    Weekday RN0.28
    Weekend RN0.16
    RN Drop43%

    State avg total staffing: 4.1 hrs/resident/day

    Administrator Turnover

    1

    administrator departed in past year

    Some change

    Nursing Staff Turnover

    Total NursingElevated

    39.3%

    State avg: 47.7%

    RN TurnoverElevated

    50.0%

    State avg: 44.6%

    Agency/Contract Staff

    0.0%

    of nursing hours from contract/agency staff

    Low — good continuity
    RN contract %0.0%
    CNA contract %0.0%

    Source: PBJ data, 2025Q3

    Location & Neighborhood

    A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.

    Walk Score

    61

    Somewhat Walkable

    Transit Score

    48

    Some Transit

    Neighborhood Demographics (85719)

    Median Income

    $39,144

    Median Home Value

    $264,400

    Poverty Rate

    32.1%

    Age 65+

    9.5%

    Median Age

    23

    Pop. Density

    48,947/mi²

    Median Rent

    $973

    Google Reviews

    Google reviews provide firsthand accounts from residents' families and visitors.

    Inspection & Deficiency History

    Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.

    DateTagCategoryDescriptionSeverityCorrectedTypeIC
    10/24/20250842Resident Assessment and Care Planning DeficienciesSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    Minimal harm
    11/1/2025Complaint
    8/22/20250550Resident Rights DeficienciesHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    Minimal harm
    8/25/2025Standard
    8/22/20250880Infection Control DeficienciesProvide and implement an infection prevention and control program.
    Actual harm
    8/25/2025Standard
    8/1/20250580Resident Rights DeficienciesImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Minimal harm
    9/15/2025Complaint
    8/1/20250609Freedom from Abuse, Neglect, and Exploitation DeficienciesTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    Minimal harm
    9/15/2025Complaint
    6/11/20250658Resident Assessment and Care Planning DeficienciesEnsure services provided by the nursing facility meet professional standards of quality.
    Minimal harm
    7/7/2025Complaint
    6/11/20250600Freedom from Abuse, Neglect, and Exploitation DeficienciesProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Minimal harm
    7/7/2025Complaint
    8/1/20240689Quality of Life and Care DeficienciesEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Actual harm
    9/12/2024Complaint
    5/19/20230580Resident Rights DeficienciesImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Minimal harm
    7/10/2023Complaint
    5/19/20230604Freedom from Abuse, Neglect, and Exploitation DeficienciesEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    Minimal harm
    7/10/2023Standard
    Page 1 of 3

    Penalties & Fines

    When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.

    Total Penalties

    1

    Total Fines

    $25,116

    DateTypeFine AmountPayment Denial
    8/1/2024Fine$25,116

    Ownership Records

    Ownership structure and changes can affect facility quality.

    Facilities in Chain

    329

    Chain Avg Rating

    3.2

    Years Operating

    37

    Owner NameTypeRoleOwnership %Association Date
    BANDERA HEALTHCARE LLCOrganization100%1/30/2006
    THE ENSIGN GROUP INCOrganization100%9/1/2003
    COTE, ELLENIndividual11/12/2008
    PETERSON, FORRESTIndividual1/1/2019
    BURNAM, SOONIndividual10/18/2006
    COTE, ELLENIndividual11/12/2008

    News & Media

    Recent news articles, lawsuits, and media coverage mentioning this facility.

    No recent news coverage found for this facility.

    Data updated: March 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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