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    📷 Hilo Medical Center
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    📷 Hilo Medical Center
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    📷 Rainbow Warrior
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    📷 Chris Nishioka
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    📷 Hilo Medical Center
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    📷 Rainbow Warrior
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    📷 KIMO
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    📷 KIMO
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    📷 KIMO
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    📷 KIMO

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    HILO BENIOFF MEDICAL CENTER

    1190 WAIANUENUE AVENUE, HILO, HI 96720

    52 beds · Government - State Wheelchair accessible

    CMS Provider #125002

    Data updated: June 1, 2026

    Visiting hours
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours
    🔒Premium

    Overall Rating

    ★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    5.6 hrs/resident

    Getting better

    Inspection findings

    15

    More issues

    Ownership changes

    0

    State Government Ownership (Hawaii Health Systems Corporation)

    Complaint trend

    More complaints

    One complaint-related inspection finding recorded in the most recent cycle.

    Facility vs. Hawaii Averages

    Overall Rating

    Facility★★★★
    State Avg★★★★
    Exceeds State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★
    Exceeds State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★
    Below State Avg
    State staffing benchmarks:Nursing hours/resident/day 4.7RN hours/resident/day 1.6

    HILO BENIOFF MEDICAL CENTER — Overview

    Data for this state-owned facility shows higher-than-average total nursing hours and stable staff retention, contrasted by a recent increase in health inspection findings and below-average scores in long-term quality measures.

    Located at 1190 WAIANUENUE AVENUE, HILO, HI 96720. 52-bed government - state nursing facility with a CMS overall rating of 4 out of 5 stars. Google reviewers rate it 3.3 out of 5 across 197 reviews.

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    Data updated: June 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

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    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

    © 2026 NursingHomeIQ

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