5020 EAST GLENN STREET, TUCSON, AZ 85712
96 beds · For profit - Limited Liability company
CMS Provider #035295
Data updated: March 1, 2026
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
4.4 hrs/resident
Steady
Inspection findings
3
Steady
Ownership changes
0
For-profit, limited liability company ownership, owned by Veritas Management Group.
Complaint trend
Steady
One complaint-related inspection finding recorded in the last two survey cycles.
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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The Center at Tucson is a 96-bed for-profit facility with high quality-of-care ratings, low staff turnover, and zero reliance on outside agency labor, though records show a 20% decrease in nursing hours on weekends.
The Center at Tucson shows a data profile characterized by high health inspection and quality measure ratings and a stable administrative history with zero administrator departures in the reported period. Records show the facility provides 4.4 hours of total nursing care per resident per day, which exceeds the Arizona state average of 4.11 hours. However, data indicates a 20.8% reduction in nursing hours during weekends (3.48 hours) compared to the weekday average (4.40 hours), suggesting a fluctuation in available care personnel on Saturdays and Sundays.
The facility maintains a workforce composed entirely of direct employees, reporting no reliance on agency or contract staff for registered nurses or certified nursing assistants. This contrasts with many facilities that use outside contractors to fill staffing gaps. While the facility holds a five-star health inspection rating, the most recent survey in August 2024 cited three inspection findings, including issues with dietary accommodations and the development of comprehensive care plans. Compared to the state average of 7.7 health inspection findings per cycle, this facility’s count of 3 findings per cycle indicates a lower frequency of cited issues. Quality measure data for short-stay residents received the highest possible rating, and there have been no financial penalties or fines levied against the facility in the current reporting period.
Recent inspection findings identified issues with developing measurable care plans, accommodating resident food preferences or allergies, and notifying state agencies of administrative changes.
The facility reported zero percent use of agency or contract staff, maintaining 100% direct-hire employment for nursing care.
Total nursing staff turnover is 37%, which is lower than the Arizona state average of 47.7%, while registered nurse turnover is 18.2% compared to the state average of 44.6%.
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 4★ | 4★ | 3★ | 3★ | 3★ | 4★ | 4★ | 5★ | 5★ | 5★ | 5★ | |
| Staffing | 4★ | 4★ | 1★ | 1★ | 1★ | 1★ | 1★ | 2★ | 4★ | 4★ | 3★ | |
| Health | 3★ | 3★ | 3★ | 3★ | 3★ | 4★ | 4★ | 5★ | 5★ | 5★ | 5★ |
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
RN Hours Specifically
State avg total staffing: 4.1 hrs/resident/day
0
administrators departed in past year
Stable37.0%
State avg: 47.7%
18.2%
State avg: 44.6%
0.0%
of nursing hours from contract/agency staff
Low — good continuitySource: PBJ data, 2025Q3
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
77
Very Walkable
Transit Score
38
Some Transit
Median Income
$45,254
Median Home Value
$225,500
Poverty Rate
16.1%
Age 65+
21.2%
Median Age
42
Pop. Density
30,975/mi²
Median Rent
$913
Google reviews provide firsthand accounts from residents' families and visitors.
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 8/16/2024 | 0844 | Administration Deficiencies | Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. | No harm | 8/17/2024 | Standard | |
| 8/16/2024 | 0806 | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | Minimal harm | 9/16/2024 | Standard | |
| 8/16/2024 | 0656 | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Minimal harm | 9/16/2024 | Standard | |
| 6/26/2023 | 0624 | Resident Rights Deficiencies | Prepare residents for a safe transfer or discharge from the nursing home. | Minimal harm | 6/26/2023 | Complaint | |
| 2/9/2023 | 0584 | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Minimal harm | 4/18/2023 | Standard | |
| 2/9/2023 | 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Minimal harm | 4/18/2023 | Standard | |
| 2/11/2022 | 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Minimal harm | 3/25/2022 | Standard | |
| 2/11/2022 | 0686 | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Minimal harm | 3/25/2022 | Standard | |
| 2/11/2022 | 0690 | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Minimal harm | 3/25/2022 | Standard | |
| 2/11/2022 | 0692 | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. | Minimal harm | 3/25/2022 | Standard |
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
No penalties or fines recorded for this facility.
Ownership structure and changes can affect facility quality.
Facilities in Chain
15
Chain Avg Rating
4.3 ★
Years Operating
7
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| MURDOCK, MONTE | Individual | — | 50% | 2/17/2017 |
| SENKOFF, ALEXANDER | Individual | — | 50% | 2/17/2017 |
| VERITAS MANAGEMENT GROUP LLC | Organization | — | — | 2/27/2017 |
| MURDOCK, MONTE | Individual | — | — | 2/17/2017 |
| SENKOFF, ALEXANDER | Individual | — | — | 1/1/2017 |
| ESMAS, BARTOLOME | Individual | — | — | 2/17/2017 |
Recent news articles, lawsuits, and media coverage mentioning this facility.
No recent news coverage found for this facility.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
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