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    CROWN HEIGHTS CENTER FOR NURSING AND REHAB

    810 20 ST MARKS AVENUE, BROOKLYN, NY 11213

    295 beds · For profit - Limited Liability company

    CMS Provider #335609

    Data updated: March 1, 2026

    64
    IQ ScoreA composite score from 0–100 combining federal ratings, staffing, inspections, penalties, and complaint history.

    Overall Rating

    ★★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    3.5 hrs/resident

    Getting worse

    Inspection findings

    12

    More issues

    Ownership changes

    0

    Privately owned as part of a six-facility chain.

    Complaint trend

    More complaints

    The facility has several recent uncorrected complaint-related findings.

    Facility vs. New York Averages

    Overall Rating

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★
    Exceeds State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.7RN hours/resident/day 0.7

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    NursingHomeIQ Analysis

    Summary

    Records indicate a facility with high clinical quality ratings but an increasing number of health inspection findings and a significant decrease in registered nurse availability during weekends.

    Detailed Analysis

    The data indicates a facility with a notable divergence between clinical outcomes and operational inspections. Records show the facility achieved the highest possible rating for quality measures, suggesting strong performance in clinical data reporting. However, the health inspection history reflects a downward trend, with 12 uncorrected findings in the most recent cycle, including issues related to accident supervision, medication labeling, and resident assessments. This is higher than the New York state average of 7.7 findings per cycle.

    Staffing analysis reveals a stable leadership environment with zero administrator departures, but a nursing staff turnover rate of 29.4%, which is lower than the state average and suggests better-than-average retention for the region. However, there is a significant reduction in nursing care during weekends. Total nursing care hours per resident per day decrease from 3.47 on weekdays to 2.87 on weekends. Specifically, registered nurse care hours drop by more than 50% on weekends compared to the weekly average. While contract staffing remains relatively low at 8.9% overall, the reliance on agency workers for more than 12% of registered nurse hours is a data point of note for continuity of care. Compared to its parent chain averages, the facility performs better in clinical quality measures but lower in health inspection results.

    Key Findings

    The number of inspection findings increased from 8 in the previous cycle to 12 in the most recent 2024 report, exceeding the New York state average of 7.7.

    Total nursing care hours drop by 17.2% on weekends, with registered nurse care falling from a daily average of 0.72 hours down to 0.34 hours per resident.

    The facility reported 12.4% of registered nursing care was provided by contract or agency staff, which is below the high-risk threshold of 15%.

    Performance Trends (24 months)

    This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.

    CategoryApr 24Jun 24Aug 24Oct 24Dec 24Mar 25May 25Jul 25Nov 25Jan 26Mar 26Trend
    Overall3★3★4★4★4★3★3★3★3★3★3★
    Staffing2★2★3★3★3★3★2★3★3★3★3★
    Health2★2★3★3★3★2★2★2★2★2★2★
    4-5 Stars 3 Stars 1-2 Stars

    Staffing Deep Dive

    Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.

    Weekend vs. Weekday Staffing

    Weekday3.5 hrs/resident/day
    Weekend2.9 hrs/resident/day
    Drop17% — Moderate drop

    RN Hours Specifically

    Weekday RN0.72
    Weekend RN0.34
    RN Drop52%

    State avg total staffing: 3.7 hrs/resident/day

    Administrator Turnover

    0

    administrators departed in past year

    Stable

    Nursing Staff Turnover

    Total NursingHealthy

    29.4%

    State avg: 40.5%

    RN TurnoverElevated

    46.9%

    State avg: 40.5%

    Agency/Contract Staff

    8.9%

    of nursing hours from contract/agency staff

    Low — good continuity
    RN contract %12.4%
    CNA contract %0.7%

    Source: PBJ data, 2025Q3

    Location & Neighborhood

    A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.

    Walk Score

    90

    Walker's Paradise

    Transit Score

    100

    Excellent Transit

    Neighborhood Demographics (11213)

    Median Income

    $54,211

    Median Home Value

    $1,100,100

    Poverty Rate

    23.8%

    Age 65+

    13.2%

    Median Age

    34

    Pop. Density

    69,131/mi²

    Median Rent

    $1,550

    Google Reviews

    Google reviews provide firsthand accounts from residents' families and visitors.

    Inspection & Deficiency History

    Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.

    DateTagCategoryDescriptionSeverityCorrectedTypeIC
    12/19/20240641Resident Assessment and Care Planning DeficienciesEnsure each resident receives an accurate assessment.
    Minimal harm
    2/19/2025Standard
    12/19/20240679Quality of Life and Care DeficienciesProvide activities to meet all resident's needs.
    Minimal harm
    2/19/2025Standard
    12/19/20240689Quality of Life and Care DeficienciesEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Minimal harm
    2/19/2025Standard
    12/19/20240711Nursing and Physician Services DeficienciesEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    Minimal harm
    2/19/2025Standard
    12/19/20240761Pharmacy Service DeficienciesEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    Minimal harm
    2/19/2025Standard
    12/19/20240803Nutrition and Dietary DeficienciesEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    Minimal harm
    2/19/2025Standard
    12/19/20240812Nutrition and Dietary DeficienciesProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Actual harm
    2/19/2025Standard
    12/19/20240880Infection Control DeficienciesProvide and implement an infection prevention and control program.
    Minimal harm
    2/19/2025Standard
    12/19/20240925Environmental DeficienciesMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    Minimal harm
    2/19/2025Standard
    12/19/20240584Resident Rights DeficienciesHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    Actual harm
    2/19/2025Complaint
    Page 1 of 3

    Penalties & Fines

    When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.

    No penalties or fines recorded for this facility.

    Ownership Records

    Ownership structure and changes can affect facility quality.

    Facilities in Chain

    6

    Chain Avg Rating

    4.0

    Years Operating

    48

    Owner NameTypeRoleOwnership %Association Date
    BASCH, JACKIndividual20%1/24/2014
    LANDAU, JOELIndividual40%1/24/2014
    RUBIN, MARVINIndividual20%1/24/2014
    RUBIN, SOLOMONIndividual20%1/24/2014
    ALLURE CARE MANAGEMENT LLCOrganization1/24/2014
    ALPHA REHABILITATION SERVICE LLCOrganization1/24/2014
    ST MARKS AVENUE PROPERTY LLCOrganization1/24/2014
    HAK, VIVENDERIndividual4/1/2019
    RICE, SUSANIndividual1/12/2021
    BASCH, JACKIndividual20%1/24/2014
    LANDAU, JOELIndividual40%1/24/2014
    RUBIN, MARVINIndividual20%1/24/2014
    RUBIN, SOLOMONIndividual20%1/24/2014
    ALLURE CARE MANAGEMENT LLCOrganization1/24/2014
    ALPHA REHABILITATION SERVICE LLCOrganization1/24/2014
    ST MARKS AVENUE PROPERTY LLCOrganization1/24/2014
    HAK, VIVENDERIndividual4/1/2019
    RICE, SUSANIndividual1/12/2021

    News & Media

    Recent news articles, lawsuits, and media coverage mentioning this facility.

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    Data updated: March 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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