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MAPLEWOOD HEALTH CARE CENTER
100 CHERRYWOOD PLACE, JACKSON, TN 38305
160 beds · For profit - Corporation Wheelchair accessible
CMS Provider #445412
Data updated: March 1, 2026
Visiting hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
4.2 hrs/resident
Steady
Inspection findings
15
More issues
Ownership changes
0
For-profit corporation (Ahava Healthcare chain)
Complaint trend
More complaints
Four complaint-related findings in the most recent inspection cycle.
Facility vs. Tennessee Averages
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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NursingHomeIQ Analysis
Summary
Maplewood Health Care Center is a 160-bed for-profit facility in Jackson, Tennessee, currently designated with a federal abuse icon and characterized by high staff turnover and a one-star health inspection rating.
Detailed Analysis
Data from the Centers for Medicare and Medicaid Services (CMS) indicates that Maplewood Health Care Center holds a one-star overall rating, influenced by a health inspection score that is lower than the Tennessee state average. Records show a significant recent regulatory event: a March 2025 finding of'immediate jeopardy' related to the failure to protect residents from abuse and neglect, which resulted in a fine of $144,120. In the most recent inspection cycle, the facility was cited for 15 health-related findings and 12 fire safety findings, including issues with fire alarm maintenance and obstructed exit corridors.
Staffing metrics reveal that while total nursing care hours (4.17 hours per resident per day) exceed the state average of 3.85 hours, there is a notable decrease in staffing levels during weekends. Specifically, nursing care drops to 3.74 hours per resident per day on weekends, reflecting a reduction in available staff during those times. Registered nurse staffing of 0.58 hours per resident per day is slightly below the state average of 0.61 hours. Continuity of care is impacted by a nursing turnover rate of 65.7% and a registered nurse turnover rate of 54.5%, both of which are markedly higher than state benchmarks. Additionally, 13.7% of total nursing care and 14% of certified nursing assistant care are provided by outside contract agencies rather than permanent staff.
Key Findings
The facility received a federal abuse icon following a March 2025 finding involving a failure to protect residents from abuse and neglect.
Health inspection findings increased from 10 to 15 in the most recent cycle, significantly exceeding the Tennessee state average of 5.8 findings per cycle.
Total nursing staff turnover is 65.7%, which is higher than the state average of 48.7%, indicating that approximately two-thirds of the nursing workforce left within a one-year period.
Performance Trends (24 months)
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 1★ | 1★ | 2★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | |
| Staffing | 1★ | 1★ | 2★ | 1★ | 1★ | 1★ | 2★ | 2★ | 3★ | 3★ | 2★ | |
| Health | 2★ | 2★ | 2★ | 2★ | 2★ | 2★ | 1★ | 1★ | 1★ | 1★ | 1★ |
Staffing Deep Dive
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
Weekend vs. Weekday Staffing
RN Hours Specifically
State avg total staffing: 3.9 hrs/resident/day
Administrator Turnover
0
administrators departed in past year
StableNursing Staff Turnover
65.7%
State avg: 48.7%
54.5%
State avg: 43.3%
Agency/Contract Staff
13.7%
of nursing hours from contract/agency staff
Low — good continuitySource: PBJ data, 2025Q3
Location & Neighborhood
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
32
Car-Dependent
Neighborhood Demographics (38305)
Median Income
$63,477
Median Home Value
$203,500
Poverty Rate
14.6%
Age 65+
16.7%
Median Age
37
Pop. Density
52,527/mi²
Median Rent
$1,118
Google Reviews
Google reviews provide firsthand accounts from residents' families and visitors.
★★★★★
163 reviews
"When my mother broke her leg, she was transported to Maplewood after 23 days in the hospital to receive PT and OT. The entry and admitting staff were very pleasant, helpful and thorough. Therapy has gone well so far (after a week) and the nurses and care staff are always super friendly and are taking good care of my mom, getting her dressed every day and sitting up in the chair, as she was staying in bed most of the day at home. Would definitely recommend this facility."
"I was impressed as I walked thru the building to visit a friend. Numerous people spoke and smiled at me and my granddaughter. My friend told us that she was getting great care and liked it there if that’s what she needed to do now. No bad odors, except for the perfume or cleaning stuff that they used. I guess it could have been deodorizer. Sorry but I am allergic to strong smells. And I understand that sometimes it’s necessary.."
"We were greeted at the entrance with a friendly smile, staff person assisted our sign in procedure. Very sanitary and user friendly. Truly impressed with the cleanliness and festive decorations. Friendly inviting atmosphere. Everyone was cheerful and eager to assist with directions."
"Friendly staff, receptionist greeted us and helped us get signed in.Our love ones room smelled fresh, bedding, floors, patients bathroom, all were clean. Room temperature was good. Nurse was very professional and helpful with all the questions I had. Great visit 😊 11/12/25"
"It was a nice visit, everyone was nice, the place was clean. And we found out we have a family member there! Awesome!"
"Would not recommend to anyone. My mom spent one week here. One week too long. Food is terrible. The care is horrible. Rehab is a joke. The people living here looked unkept."
"Everyone was nice and courteous. Clean but could use a little spruceing up. Confident Mom is being well cared for."
"Safe. Helpful. Loving. Go out of their way to help you. Clean. I saw Dr Koontz and it made me so happy! He was my doctor once! My dad is safe there and was so welcomed! It made him happy. Thank you, Maplewood! We love you!"
"The place is horrible. The staff is rude and disrespectful. The staff does not care about their patients. The staff talk about the patients and other staff members. That place is horrible. I wouldn’t let me dog stay there. I would hate to see how they treat their own parents. Overall a garbage dump. You know what is messed up? You can not reach the main corporate office. They don’t want to deal with issues cause it’s all about that money. They are just as bad as the staff that work at Maplewood Nursing Home. Corporate won’t even give a number so someone can reach out to them and let them know what kind of nursing home they are running. That’s sorry"
"Everyone was wonderful and helpful. The entire facility was spotless. I am thankful my best friend is in their care."
Inspection & Deficiency History
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 3/3/2025 | 0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Immediate jeopardy | 3/13/2025 | Complaint | |
| 1/15/2025 | 0550 | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Minimal harm | 3/12/2025 | Standard | |
| 1/15/2025 | 0565 | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. | Minimal harm | 3/12/2025 | Standard | |
| 1/15/2025 | 0580 | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Minimal harm | 3/12/2025 | Standard | |
| 1/15/2025 | 0584 | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Minimal harm | 3/12/2025 | Standard | |
| 1/15/2025 | 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Minimal harm | 3/12/2025 | Standard | |
| 1/15/2025 | 0656 | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Minimal harm | 3/12/2025 | Standard | |
| 1/15/2025 | 0657 | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | Minimal harm | 3/12/2025 | Standard | |
| 1/15/2025 | 0686 | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Actual harm | 3/12/2025 | Standard | |
| 1/15/2025 | 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Actual harm | 3/12/2025 | Standard |
Penalties & Fines
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
Total Penalties
1
Total Fines
$144,120
| Date | Type | Fine Amount | Payment Denial |
|---|---|---|---|
| 1/15/2025 | Fine | $144,120 | — |
Ownership Records
Ownership structure and changes can affect facility quality.
Facilities in Chain
15
Chain Avg Rating
2.5 ★
Years Operating
28
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| MFI HEALTHCARE TN LLC | Organization | — | 100% | 1/1/2017 |
| PHILIPSON FAMILY LIMITED LIABILITY COMPANY, LLC | Organization | — | 40% | 1/1/2017 |
| LABIN, SHIYA | Individual | — | 15% | 1/1/2017 |
| NEUMAN, BENJAMIN | Individual | — | 15% | 1/1/2017 |
| NIEDERMAN, ANSHEL | Individual | — | 30% | 1/1/2017 |
| KING, JAMES | Individual | — | — | 7/7/2021 |
| WALL, JOSEPH | Individual | — | — | 7/7/2021 |
| NIEDERMAN, ANSHEL | Individual | — | — | 1/1/2017 |
| MFI HEALTHCARE TN LLC | Organization | — | 100% | 1/1/2017 |
| PHILIPSON FAMILY LIMITED LIABILITY COMPANY, LLC | Organization | — | 40% | 1/1/2017 |
| LABIN, SHIYA | Individual | — | 15% | 1/1/2017 |
| NEUMAN, BENJAMIN | Individual | — | 15% | 1/1/2017 |
| NIEDERMAN, ANSHEL | Individual | — | 30% | 1/1/2017 |
| KING, JAMES | Individual | — | — | 7/7/2021 |
| WALL, JOSEPH | Individual | — | — | 7/7/2021 |
| NIEDERMAN, ANSHEL | Individual | — | — | 1/1/2017 |
News & Media
Recent news articles, lawsuits, and media coverage mentioning this facility.
Maplewood Health Care Center in Jackson, TN has been tracked for CMS abuse citations since July 2025, indicating documented abuse deficiencies reported to the Centers for Medicare & Medicaid Services.
Maplewood Care Center reported significant financial losses of $4,583,391.00, highlighting financial instability among senior living facilities.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.
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