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    West Shore Health Center Inc

    109 West Shore Road, Warwick, RI 02889

    145 beds · For profit - Corporation

    CMS Provider #415028

    Data updated: March 1, 2026

    59
    IQ ScoreA composite score from 0–100 combining federal ratings, staffing, inspections, penalties, and complaint history.

    Overall Rating

    ★★★★★

    Health Rating

    ★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★

    Daily nursing care

    3.1 hrs/resident

    Steady

    Inspection findings

    6

    More issues

    Ownership changes

    0

    For-profit corporation with 50/50 dual ownership; no changes in the last 12 months.

    Complaint trend

    Steady

    No complaint-related findings in the two most recent inspection cycles.

    Facility vs. Rhode Island Averages

    Overall Rating

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Health Inspection

    Facility★★★★
    State Avg★★★★★
    Exceeds State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Quality Rating

    Facility★★★★
    State Avg★★★★★
    Below State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.7RN hours/resident/day 0.8

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    NursingHomeIQ Analysis

    Summary

    The data for West Shore Health Center Inc shows high health inspection scores but below-average staffing hours and quality measure ratings compared to Rhode Island state benchmarks.

    Detailed Analysis

    West Shore Health Center Inc presents a data profile characterized by strong health inspection results but significant challenges in staffing levels and clinical quality outcomes. Records indicate the facility maintains a health inspection rating of 4 out of 5 stars, which is higher than the Rhode Island state average of 2.9. However, the most recent inspection cycle documented six findings, an increase from four in the previous year. These findings included issues regarding the use of unnecessary psychotropic medications and laboratory service delays.

    Staffing data reveals that residents receive approximately 3.08 hours of nursing care per resident per day, which is roughly 17% lower than the state average of 3.72 hours. While the facility shows stability in leadership with zero administrator departures, there is a notable decrease in staffing during weekends, where total nursing care drops to 2.76 hours per resident per day. Furthermore, while the overall nursing turnover rate of 36% is lower than the state average, the registered nurse turnover rate of 47.6% indicates higher instability among the most highly trained bedside staff. Contract labor usage remains relatively low for certified nursing assistants at 6.5%, but over 20% of registered nurse hours are provided by external agency staff, which can impact continuity of care. Quality measures for both short-stay and long-stay residents remain at the bottom of the scale, contributing to the facility's overall 3-star rating.

    Key Findings

    Nursing staff turnover is 36%, which is lower than the Rhode Island state average of 40.4%, though registered nurse turnover is higher at 47.6%.

    The facility provides 3.08 hours of nursing care per resident per day, which falls below the state average of 3.72 hours.

    Short-stay and long-stay quality measures both received the lowest possible rating (1 and 2 stars respectively).

    Performance Trends (24 months)

    This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.

    CategoryApr 24Jun 24Aug 24Oct 24Dec 24Mar 25May 25Jul 25Nov 25Jan 26Mar 26Trend
    Overall3★3★4★4★4★4★4★4★3★3★3★
    Staffing1★1★2★2★2★2★2★2★2★2★2★
    Health4★4★4★4★4★4★4★4★4★4★4★
    4-5 Stars 3 Stars 1-2 Stars

    Staffing Deep Dive

    Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.

    Weekend vs. Weekday Staffing

    Weekday3.1 hrs/resident/day
    Weekend2.8 hrs/resident/day
    Drop11% — Moderate drop

    RN Hours Specifically

    Weekday RN0.52
    Weekend RN0.36
    RN Drop31%

    State avg total staffing: 3.7 hrs/resident/day

    Administrator Turnover

    0

    administrators departed in past year

    Stable

    Nursing Staff Turnover

    Total NursingElevated

    36.0%

    State avg: 40.4%

    RN TurnoverElevated

    47.6%

    State avg: 37.8%

    Agency/Contract Staff

    7.5%

    of nursing hours from contract/agency staff

    Low — good continuity
    RN contract %20.7%
    CNA contract %6.5%

    Source: PBJ data, 2025Q3

    Location & Neighborhood

    A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.

    Walk Score

    51

    Somewhat Walkable

    Transit Score

    28

    Some Transit

    Neighborhood Demographics (02889)

    Median Income

    $81,226

    Median Home Value

    $281,800

    Poverty Rate

    7.7%

    Age 65+

    21.2%

    Median Age

    45

    Pop. Density

    28,209/mi²

    Median Rent

    $1,216

    Google Reviews

    Google reviews provide firsthand accounts from residents' families and visitors.

    Inspection & Deficiency History

    Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.

    DateTagCategoryDescriptionSeverityCorrectedTypeIC
    6/9/20250605Freedom from Abuse, Neglect, and Exploitation DeficienciesPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    Minimal harm
    7/9/2025Standard
    6/9/20250658Resident Assessment and Care Planning DeficienciesEnsure services provided by the nursing facility meet professional standards of quality.
    Minimal harm
    7/9/2025Standard
    6/9/20250726Nursing and Physician Services DeficienciesEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    Actual harm
    7/9/2025Standard
    6/9/20250761Pharmacy Service DeficienciesEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    Actual harm
    7/9/2025Standard
    6/9/20250773Administration DeficienciesProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    Minimal harm
    7/9/2025Standard
    6/9/20250880Infection Control DeficienciesProvide and implement an infection prevention and control program.
    Minimal harm
    7/9/2025Standard
    6/7/20240760Pharmacy Service DeficienciesEnsure that residents are free from significant medication errors.
    Actual harm
    7/7/2024Standard
    6/7/20240805Nutrition and Dietary DeficienciesEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    Actual harm
    7/7/2024Standard
    6/7/20240880Infection Control DeficienciesProvide and implement an infection prevention and control program.
    Actual harm
    7/7/2024Standard
    6/7/20240881Infection Control DeficienciesImplement a program that monitors antibiotic use.
    Minimal harm
    7/7/2024Standard
    Page 1 of 2

    Penalties & Fines

    When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.

    No penalties or fines recorded for this facility.

    Ownership Records

    Ownership structure and changes can affect facility quality.

    Facilities in Chain

    5

    Chain Avg Rating

    4.0

    Years Operating

    55

    Owner NameTypeRoleOwnership %Association Date
    RYAN, DAVIDIndividual50%11/15/2007
    RYAN, SALLYIndividual50%11/15/2007
    HEALTH CONCEPTS LTDOrganization12/27/1999
    ARNOLD, KELLYIndividual1/20/2017
    RYAN, SALLYIndividual11/15/2007
    CARRAGHER, TERRYIndividual11/15/2007
    RYAN, DAVIDIndividual11/15/2007
    RYAN, SALLYIndividual11/15/2007
    DAROSA, ELIZABETHIndividual12/14/2015
    GELFUSO, PAMELAIndividual9/6/2005
    RYAN, DAVIDIndividual50%11/15/2007
    RYAN, SALLYIndividual50%11/15/2007
    HEALTH CONCEPTS LTDOrganization12/27/1999
    ARNOLD, KELLYIndividual1/20/2017
    RYAN, SALLYIndividual11/15/2007
    CARRAGHER, TERRYIndividual11/15/2007
    RYAN, DAVIDIndividual11/15/2007
    RYAN, SALLYIndividual11/15/2007
    DAROSA, ELIZABETHIndividual12/14/2015
    GELFUSO, PAMELAIndividual9/6/2005

    News & Media

    Recent news articles, lawsuits, and media coverage mentioning this facility.

    No recent news coverage found for this facility.

    Data updated: March 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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