3659 WEST 99TH STREET, CHICAGO, IL 60655
23 beds · Non profit - Church related
CMS Provider #146174
Data updated: March 1, 2026
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
4.7 hrs/resident
Steady
Inspection findings
4
Fewer issues
Ownership changes
0
Non-profit, church-related ownership; stable management.
Complaint trend
More complaints
4 complaint-related inspection findings reported in current cycles.
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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Mercy Circle is characterized by high nursing staffing levels, zero use of agency contractors, and stable management, though recent inspections identified issues with care plan implementation and fire safety maintenance.
The data indicates a high level of staffing stability and clinical resource allocation. Mercy Circle provides 4.72 hours of total nursing care per resident per day, significantly exceeding the Illinois state average of 3.49 hours. A critical quality signal is the continuity of care; the facility reports 0% registered nurse turnover and 0% reliance on contract or agency labor, suggesting residents interact with a consistent team of permanent employees. While many facilities see a sharp decline in staffing on weekends, the total nursing care here remains relatively stable at 4.13 hours on weekends compared to 4.72 hours during the week, a drop of approximately 12.5%. Additionally, there have been zero administrator departures in the most recent reporting period, suggesting management stability.
Inspection records show 4 health-related findings in the most recent cycle, which is lower than the state average of 12.2 findings. However, recent reports from September 2025 specifically identified issues regarding the implementation of measurable care plans, assistance with activities of daily living for dependent residents, and the management of psychotropic medications. Fire safety inspections also noted three uncorrected findings related to smoke barrier construction and the maintenance of automatic sprinkler systems. Financially, the facility has incurred zero fines or payment denials during the current evaluation period, contrasting with the state average of approximately $96,000 in penalties per facility. Overall, the statistical profile reflects a facility with high staffing levels and low staff turnover relative to both state and national benchmarks.
The facility reports 1.65 hours of registered nurse care per resident per day, which is more than double the Illinois state average of 0.73 hours.
There is zero use of contract or agency staffing (0%), ensuring that all nursing care is provided by permanent employees of the facility.
Registered nurse turnover is 0%, indicating no registered nurses left the facility in the last 12-month reporting period.
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 4★ | 4★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ | |
| Staffing | 4★ | 4★ | 5★ | 5★ | 5★ | 5★ | 4★ | 4★ | 5★ | 5★ | 5★ | |
| Health | 4★ | 4★ | 4★ | 4★ | 4★ | 5★ | 5★ | 5★ | 5★ | 5★ | 5★ |
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
RN Hours Specifically
State avg total staffing: 3.5 hrs/resident/day
0
administrators departed in past year
Stable39.4%
State avg: 45.7%
0.0%
State avg: 43.4%
0.0%
of nursing hours from contract/agency staff
Low — good continuitySource: PBJ data, 2025Q3
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
54
Somewhat Walkable
Transit Score
46
Some Transit
Median Income
$115,324
Median Home Value
$297,200
Poverty Rate
5.2%
Age 65+
14.9%
Median Age
41
Pop. Density
28,000/mi²
Median Rent
$1,355
Google reviews provide firsthand accounts from residents' families and visitors.
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 9/18/2025 | 0605 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | Minimal harm | 10/9/2025 | Complaint | |
| 9/18/2025 | 0656 | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Minimal harm | 10/9/2025 | Complaint | |
| 9/18/2025 | 0677 | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. | Minimal harm | 10/9/2025 | Complaint | |
| 2/6/2025 | 0695 | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. | Minimal harm | 2/20/2025 | Standard | |
| 1/26/2024 | 0755 | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Minimal harm | 2/14/2024 | Standard | |
| 1/26/2024 | 0761 | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Minimal harm | 2/14/2024 | Standard | |
| 1/26/2024 | 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Actual harm | 2/14/2024 | Standard | |
| 1/26/2024 | 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | Actual harm | 2/14/2024 | Standard | |
| 8/5/2023 | 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Minimal harm | 8/19/2023 | Complaint | |
| 3/31/2023 | 0577 | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | No harm | 4/15/2023 | Standard |
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
No penalties or fines recorded for this facility.
Ownership structure and changes can affect facility quality.
Years Operating
11
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| SISTERS OF MERCY OF THE AMERICAS WEST MIDWEST COMMUNITY INC | Organization | — | 100% | 6/27/2008 |
| TRINITY CONTINUING CARE SERVICES | Organization | — | — | 9/1/2013 |
| FRIKKER, JUDITH | Individual | — | — | 8/1/2014 |
| HINZ, MARGARET | Individual | — | — | 8/1/2014 |
| KLOSOWSKI, MARIA | Individual | — | — | 8/1/2014 |
| MILLER, ANNE | Individual | — | — | 8/1/2014 |
| REICKS, LAURA | Individual | — | — | 8/1/2014 |
| SANDERS, SUSAN | Individual | — | — | 8/1/2014 |
| FRIKKER, JUDITH | Individual | — | — | 8/1/2014 |
| REICKS, LAURA | Individual | — | — | 8/1/2014 |
| SANDERS, SUSAN | Individual | — | — | 8/1/2014 |
| LACHOWICZ, FRANCES | Individual | — | — | 1/1/2017 |
Recent news articles, lawsuits, and media coverage mentioning this facility.
No recent news coverage found for this facility.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
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