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    PruittHealth-Carolina Point

    5935 Mount Sinai Road, Durham, NC 27705

    138 beds · For profit - Corporation

    CMS Provider #345551

    Data updated: March 1, 2026

    21
    IQ ScoreA composite score from 0–100 combining federal ratings, staffing, inspections, penalties, and complaint history.

    Overall Rating

    ★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★

    Daily nursing care

    3.9 hrs/resident

    Getting worse

    Inspection findings

    15

    More issues

    Ownership changes

    0

    For-profit corporation part of the PruittHealth chain.

    Complaint trend

    More complaints

    8 complaint-related findings in recent cycles.

    Facility vs. North Carolina Averages

    Overall Rating

    Facility★★★★
    State Avg★★★★★
    Below State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Quality Rating

    Facility★★★★
    State Avg★★★★★
    Below State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.8RN hours/resident/day 0.6

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    NursingHomeIQ Analysis

    Summary

    PruittHealth-Carolina Point is characterized by a federal abuse icon, exceptionally high registered nurse turnover of 94.7%, and an increase in serious health inspection findings including immediate jeopardy.

    Detailed Analysis

    Data from the Centers for Medicare and Medicaid Services (CMS) reveals significant challenges at this facility, particularly regarding staff stability and resident safety. While the total hours of nursing care per resident per day (3.92) is slightly higher than the state average (3.78), the consistency of that care is impacted by a 73.8% total nursing staff turnover rate. Most notably, the registered nurse turnover rate of 94.7% indicates that nearly the entire professional nursing staff left the facility within a one-year period. Furthermore, there is a 20% reduction in nursing care hours during weekends compared to weekdays, which may affect the continuity of resident services.

    The facility currently carries a federal abuse icon, triggered by a 'Level J' citation—the highest level of severity—signifying a situation where resident health or safety was in immediate jeopardy. Public records show a total of 27 uncorrected inspection findings, including issues related to medication errors, inaccurate resident assessments, and fire safety hazards such as obstructed exit corridors. These figures exceed state averages for both health and fire safety findings. Financially, the facility has been penalized with two fines totaling over $52,000 in the last 24 months. Although the facility does not utilize contract or agency staffing, the recent departure of two administrators indicates significant leadership instability during the same period that inspection findings increased.

    Key Findings

    The facility received an official abuse icon from CMS following a 'Severity J' citation (immediate jeopardy) for failure to protect residents from abuse or neglect.

    Registered nurse turnover is recorded at 94.7%, which is double the North Carolina state average of 47.4%.

    The facility was issued $52,901 in federal fines over the last two years, including a $17,345 penalty in March 2025.

    Performance Trends (24 months)

    This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.

    CategoryApr 24Jun 24Aug 24Oct 24Dec 24Mar 25May 25Jul 25Nov 25Jan 26Mar 26Trend
    Overall1★1★1★1★1★2★1★1★1★1★1★
    Staffing3★3★3★3★3★3★2★1★1★1★2★
    Health2★1★1★1★1★2★2★2★2★2★2★
    4-5 Stars 3 Stars 1-2 Stars

    Staffing Deep Dive

    Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.

    Weekend vs. Weekday Staffing

    Weekday3.9 hrs/resident/day
    Weekend3.1 hrs/resident/day
    Drop20% — Moderate drop

    RN Hours Specifically

    Weekday RN0.65
    Weekend RN0.46
    RN Drop29%

    State avg total staffing: 3.8 hrs/resident/day

    Administrator Turnover

    2

    administrators departed in past year

    High churn

    Nursing Staff Turnover

    Total NursingVery high

    73.8%

    State avg: 50.4%

    RN TurnoverVery high

    94.7%

    State avg: 47.4%

    Agency/Contract Staff

    0.0%

    of nursing hours from contract/agency staff

    Low — good continuity
    RN contract %0.0%
    CNA contract %0.0%

    Source: PBJ data, 2025Q3

    Location & Neighborhood

    A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.

    Walk Score

    86

    Very Walkable

    Transit Score

    65

    Good Transit

    Neighborhood Demographics (27705)

    Median Income

    $65,935

    Median Home Value

    $363,000

    Poverty Rate

    16.7%

    Age 65+

    16.4%

    Median Age

    35

    Pop. Density

    46,880/mi²

    Median Rent

    $1,248

    Google Reviews

    Google reviews provide firsthand accounts from residents' families and visitors.

    Inspection & Deficiency History

    Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.

    DateTagCategoryDescriptionSeverityCorrectedTypeIC
    4/24/20250760Pharmacy Service DeficienciesEnsure that residents are free from significant medication errors.
    Actual harm
    4/20/2025Complaint
    3/13/20250600Freedom from Abuse, Neglect, and Exploitation DeficienciesProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Immediate jeopardy
    3/9/2025Complaint
    10/17/20240569Resident Rights DeficienciesNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    No harm
    11/7/2024Standard
    10/17/20240641Resident Assessment and Care Planning DeficienciesEnsure each resident receives an accurate assessment.
    Actual harm
    11/7/2024Standard
    10/17/20240656Resident Assessment and Care Planning DeficienciesDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Minimal harm
    11/7/2024Standard
    10/17/20240805Nutrition and Dietary DeficienciesEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    Minimal harm
    11/7/2024Standard
    10/17/20240812Nutrition and Dietary DeficienciesProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Actual harm
    11/7/2024Standard
    10/17/20240580Resident Rights DeficienciesImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Minimal harm
    11/7/2024Complaint
    4/18/20240600Freedom from Abuse, Neglect, and Exploitation DeficienciesProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Immediate jeopardy
    5/2/2024Complaint
    4/18/20240867Administration DeficienciesSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    Minimal harm
    5/2/2024Complaint
    Page 1 of 3

    Penalties & Fines

    When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.

    Total Penalties

    2

    Total Fines

    $52,901

    DateTypeFine AmountPayment Denial
    3/13/2025Fine$17,345
    4/18/2024Fine$35,556

    Ownership Records

    Ownership structure and changes can affect facility quality.

    Facilities in Chain

    95

    Chain Avg Rating

    2.8

    Years Operating

    15

    Owner NameTypeRoleOwnership %Association Date
    UNITED HEALTH SERVICES OF NORTH CAROLINA INCOrganization99%10/28/2008
    J PAIGE PRUITT TRUSTOrganization10/28/2008
    LISA P HAMBY TRUSTOrganization10/28/2008
    NEIL L PRUITT JR TRUSTOrganization8/12/2020
    UHS- PRUITT HOLDINGS INCOrganization10/28/2008
    UNITED HEALTH SERVICES INCOrganization10/28/2008
    KEATING-BURCH, KEVINIndividual11/10/2024
    O BRIEN, PATRICKIndividual2/10/2023
    SMALL, PHILIPIndividual11/27/2013
    PRUITT, NANCYIndividual11/27/2013
    PRUITT, NEILIndividual10/28/2008
    UNITED HEALTH SERVICES OF NORTH CAROLINA INCOrganization99%10/28/2008
    J PAIGE PRUITT TRUSTOrganization10/28/2008
    LISA P HAMBY TRUSTOrganization10/28/2008
    NEIL L PRUITT JR TRUSTOrganization8/12/2020
    UHS- PRUITT HOLDINGS INCOrganization10/28/2008
    UNITED HEALTH SERVICES INCOrganization10/28/2008
    KEATING-BURCH, KEVINIndividual11/10/2024
    O BRIEN, PATRICKIndividual2/10/2023
    SMALL, PHILIPIndividual11/27/2013
    PRUITT, NANCYIndividual11/27/2013
    PRUITT, NEILIndividual10/28/2008

    News & Media

    Recent news articles, lawsuits, and media coverage mentioning this facility.

    No recent news coverage found for this facility.

    Data updated: March 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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