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    MAINEGENERAL REHAB & LONG TERM CARE - GLENRIDGE

    40 GLENRIDGE DRIVE, AUGUSTA, ME 04330

    125 beds · Non profit - Other

    CMS Provider #205139

    Data updated: March 1, 2026

    86
    IQ ScoreA composite score from 0–100 combining federal ratings, staffing, inspections, penalties, and complaint history.

    Overall Rating

    ★★★★★

    Health Rating

    ★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★★

    Daily nursing care

    4.2 hrs/resident

    Steady

    Inspection findings

    6

    More issues

    Ownership changes

    0

    Non-profit facility owned by MaineGeneral Health; no ownership changes in the last three years.

    Complaint trend

    Steady

    Public records report zero complaint-related inspection findings in the most recent two survey cycles.

    Facility vs. Maine Averages

    Overall Rating

    Facility★★★★★
    State Avg★★★★★
    Exceeds State Avg

    Health Inspection

    Facility★★★★
    State Avg★★★★★
    Exceeds State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★
    Exceeds State Avg

    Quality Rating

    Facility★★★★★
    State Avg★★★★★
    At State Avg
    State staffing benchmarks:Nursing hours/resident/day 4.3RN hours/resident/day 1.0

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    NursingHomeIQ Analysis

    Summary

    This non-profit facility is characterized by high workforce stability and zero reliance on agency staff, though recent federal data reflects a rise in health inspection findings and lower-than-average short-stay quality scores.

    Detailed Analysis

    MaineGeneral Rehab & Long Term Care – Glenridge demonstrates high workforce stability based on staffing metrics. Records show that 0% of the nursing staff are contract or agency workers, meaning residents interact primarily with permanent employees. The total nursing staff turnover rate is 36.1%, which is lower than the Maine state average of 49.3%. Furthermore, the facility reported zero administrator departures, a metric often associated with leadership stability. According to data, the facility provides 4.24 hours of nursing care per resident per day. This staffing level decreases by approximately 7.4% on weekends (3.93 hours), which is a smaller gap than many facilities experience.

    While staffing metrics are stable, inspection records show a recent increase in findings. The most recent health inspection in January 2025 identified six findings, up from two in the previous cycle. These included issues related to activities of daily living support, infection control protocols, and food storage. Despite this increase, the facility's total of six inspection findings is lower than the Maine state average of 11.4. Quality measures show variation between long-stay and short-stay residents: long-stay care metrics are rated at a 4-out-of-5 level, while short-stay metrics are currently rated at 2 out of 5. The facility has incurred zero financial penalties or payment denials according to the most recent federal records.

    Key Findings

    The facility maintains 0% reliance on contract or agency staffing, significantly lower than industry trends for maintaining continuity of care.

    Health inspection findings increased from 2 to 6 in the most recent cycle, though the count remains below the Maine state average of 11.4.

    Total nursing turnover laboratory at 36.1% and registered nurse turnover at 37.5% are both lower than the state averages of 49.3% and 44.1% respectively.

    Performance Trends (24 months)

    This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.

    CategoryApr 24Jun 24Aug 24Oct 24Dec 24Mar 25May 25Jul 25Nov 25Jan 26Mar 26Trend
    Overall5★5★5★5★5★5★5★5★5★5★5★
    Staffing4★4★5★5★5★5★5★5★5★5★5★
    Health5★5★5★5★5★4★4★4★4★4★4★
    4-5 Stars 3 Stars 1-2 Stars

    Staffing Deep Dive

    Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.

    Weekend vs. Weekday Staffing

    Weekday4.2 hrs/resident/day
    Weekend3.9 hrs/resident/day
    Drop7% — Consistent

    RN Hours Specifically

    Weekday RN0.94
    Weekend RN0.69
    RN Drop26%

    State avg total staffing: 4.3 hrs/resident/day

    Administrator Turnover

    0

    administrators departed in past year

    Stable

    Nursing Staff Turnover

    Total NursingElevated

    36.1%

    State avg: 49.3%

    RN TurnoverElevated

    37.5%

    State avg: 44.1%

    Agency/Contract Staff

    0.0%

    of nursing hours from contract/agency staff

    Low — good continuity
    RN contract %0.0%
    CNA contract %0.0%

    Source: PBJ data, 2025Q3

    Location & Neighborhood

    A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.

    Walk Score

    40

    Car-Dependent

    Neighborhood Demographics (04330)

    Median Income

    $52,500

    Median Home Value

    $176,200

    Poverty Rate

    18.5%

    Age 65+

    21.7%

    Median Age

    44

    Pop. Density

    26,394/mi²

    Median Rent

    $884

    Google Reviews

    Google reviews provide firsthand accounts from residents' families and visitors.

    Inspection & Deficiency History

    Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.

    DateTagCategoryDescriptionSeverityCorrectedTypeIC
    1/9/20250645Resident Assessment and Care Planning DeficienciesPASARR screening for Mental disorders or Intellectual Disabilities
    Minimal harm
    2/7/2025Standard
    1/9/20250677Quality of Life and Care DeficienciesProvide care and assistance to perform activities of daily living for any resident who is unable.
    Actual harm
    2/7/2025Standard
    1/9/20250690Quality of Life and Care DeficienciesProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    Minimal harm
    2/7/2025Standard
    1/9/20250812Nutrition and Dietary DeficienciesProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Actual harm
    2/7/2025Standard
    1/9/20250880Infection Control DeficienciesProvide and implement an infection prevention and control program.
    Actual harm
    2/7/2025Standard
    1/9/20250881Infection Control DeficienciesImplement a program that monitors antibiotic use.
    Actual harm
    2/7/2025Standard
    10/5/20220657Resident Assessment and Care Planning DeficienciesDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    Minimal harm
    11/11/2022Standard
    10/5/20220677Quality of Life and Care DeficienciesProvide care and assistance to perform activities of daily living for any resident who is unable.
    Actual harm
    11/11/2022Standard

    Penalties & Fines

    When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.

    No penalties or fines recorded for this facility.

    Ownership Records

    Ownership structure and changes can affect facility quality.

    Years Operating

    33

    Owner NameTypeRoleOwnership %Association Date
    MAINEGENERAL HEALTHOrganization100%7/1/1997
    ALEXANDER, MARCIIndividual12/10/2007
    BRANN, TERRENCEIndividual4/1/2015
    HEERSINK, DEIRDREIndividual4/3/2024
    HOWELL, NATHANIndividual7/1/2023
    NAAS, MARGARETIndividual2/6/2017
    OUELLETTE, LISAIndividual7/29/2024
    PIZZO, GREGORYIndividual10/1/1989
    RIGGS, JENNIFERIndividual10/1/2024
    RODRIGUE, TARSHAIndividual12/1/2020
    TOMPKINS, JANELLEIndividual8/1/2024
    ALEXANDER, MARCIIndividual12/10/2007
    BULLOCK, SCOTTIndividual3/7/2024
    DIEFENDERFER, JOHNIndividual1/1/2024
    HEERSINK, DEIRDREIndividual4/3/2024
    HOWELL, NATHANIndividual7/1/2023
    LABBE TRUFANT, NICOLEIndividual1/1/2024
    PEACHEY, GARYIndividual9/30/2016
    PELLETIER, MICHELEIndividual1/9/2023
    PIZZO, GREGORYIndividual10/1/1989
    PURINGTON, JOSEPHIndividual7/1/2023
    RICO, AMYIndividual1/1/2022
    RILEY, DORCASIndividual4/1/2025
    SCOTT, DUANEIndividual3/1/2025
    SMALL, SCOTTIndividual9/30/2016
    TARDIFF, MATTHEWIndividual9/30/2016
    YEAGER, COURTNEYIndividual1/1/2025
    BRANN, TERRENCEIndividual4/1/2015
    HOWELL, NATHANIndividual7/1/2023
    NAAS, MARGARETIndividual2/6/2017
    OUELLETTE, LISAIndividual7/29/2024
    RIGGS, JENNIFERIndividual10/1/2014

    News & Media

    Recent news articles, lawsuits, and media coverage mentioning this facility.

    No recent news coverage found for this facility.

    Data updated: March 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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