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    THE TERRACES AT SAN JOAQUIN GARDENS VILLAGE

    5551 N. FRESNO ST, FRESNO, CA 93710

    54 beds · Non profit - Corporation

    CMS Provider #055846

    Data updated: March 1, 2026

    84
    IQ ScoreA composite score from 0–100 combining federal ratings, staffing, inspections, penalties, and complaint history.

    Overall Rating

    ★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★

    Daily nursing care

    5.2 hrs/resident

    Steady

    Inspection findings

    12

    More issues

    Ownership changes

    0

    Owned by a non-profit corporation (HumanGood).

    Complaint trend

    More complaints

    5 complaint-related findings in the last two years.

    Facility vs. California Averages

    Overall Rating

    Facility★★★★
    State Avg★★★★★
    Exceeds State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    Exceeds State Avg

    Quality Rating

    Facility★★★★
    State Avg★★★★
    At State Avg
    State staffing benchmarks:Nursing hours/resident/day 4.5RN hours/resident/day 0.7

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    NursingHomeIQ Analysis

    Summary

    The facility exhibits high registered nurse staffing levels and low staff turnover relative to state averages, though recent inspection records show an increase in the number of health and fire safety findings.

    Detailed Analysis

    The data indicates that this facility maintains staffing levels significantly above both state and national averages. Records show an average of 5.2 total hours of nursing care per resident per day, compared to the California average of 4.5 hours. Registered nurse care is particularly emphasized, providing 1.03 hours per resident per day. Stability in leadership is noted, with zero administrator departures and a nursing turnover rate of 32.4%, suggesting more consistent care teams than the state average of 38.1%. Additionally, the use of contract or agency staff is minimal at 1%, indicating that nearly all care is provided by permanent employees.

    However, the inspection history shows a trend toward more frequent findings. The most recent health inspection resulted in 12 findings, an increase from 9 in the previous cycle. These findings include concerns regarding the accuracy of resident assessments and the timely development of care plans to meet immediate needs upon admission. Fire safety records also show eight uncorrected findings related to cooking facilities and alarm systems. While the facility has not been issued any financial penalties or fines in the current period, the increase in health and safety findings contrasts with the high staffing availability reported to federal regulators.

    Key Findings

    Registered nurse staffing of 1.03 hours per resident per day is 58% higher than the California state average of 0.65 hours.

    The facility reported zero administrator departures and a nursing staff turnover rate of 32.4%, which is lower than the state average of 38.1%.

    Recent inspections identified 12 health findings, including failures to implement complete resident care plans and issues with fire safety equipment.

    Performance Trends (24 months)

    This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.

    CategoryApr 24Jun 24Aug 24Oct 24Dec 24Mar 25May 25Jul 25Nov 25Jan 26Mar 26Apr 26Trend
    Overall4★4★3★4★4★3★4★5★4★4★4★4★
    Staffing5★5★4★5★5★4★4★5★5★5★5★5★
    Health2★2★2★2★2★2★3★3★3★3★3★3★
    4-5 Stars 3 Stars 1-2 Stars

    Staffing Deep Dive

    Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.

    Weekend vs. Weekday Staffing

    Weekday5.2 hrs/resident/day
    Weekend4.5 hrs/resident/day
    Drop14% — Moderate drop

    RN Hours Specifically

    Weekday RN1.03
    Weekend RN0.84
    RN Drop19%

    State avg total staffing: 4.5 hrs/resident/day

    Administrator Turnover

    0

    administrators departed in past year

    Stable

    Nursing Staff Turnover

    Total NursingElevated

    32.4%

    State avg: 38.1%

    RN TurnoverHealthy

    11.1%

    State avg: 40.6%

    Agency/Contract Staff

    1.0%

    of nursing hours from contract/agency staff

    Low — good continuity
    RN contract %0.0%
    CNA contract %0.9%

    Source: PBJ data, 2025Q3

    Location & Neighborhood

    A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.

    Walk Score

    63

    Somewhat Walkable

    Transit Score

    41

    Some Transit

    Neighborhood Demographics (93710)

    Median Income

    $55,015

    Median Home Value

    $328,100

    Poverty Rate

    24.7%

    Age 65+

    15.8%

    Median Age

    31

    Pop. Density

    32,730/mi²

    Median Rent

    $1,212

    Google Reviews

    Google reviews provide firsthand accounts from residents' families and visitors.

    Inspection & Deficiency History

    Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.

    DateTagCategoryDescriptionSeverityCorrectedTypeIC
    4/23/20250658Resident Assessment and Care Planning DeficienciesEnsure services provided by the nursing facility meet professional standards of quality.
    Minimal harm
    4/30/2025Complaint
    3/21/20250641Resident Assessment and Care Planning DeficienciesEnsure each resident receives an accurate assessment.
    Minimal harm
    4/14/2025Standard
    3/21/20250655Resident Assessment and Care Planning DeficienciesCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    Actual harm
    4/14/2025Standard
    3/21/20250656Resident Assessment and Care Planning DeficienciesDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Actual harm
    4/14/2025Standard
    3/21/20250658Resident Assessment and Care Planning DeficienciesEnsure services provided by the nursing facility meet professional standards of quality.
    Actual harm
    4/14/2025Standard
    3/21/20250757Pharmacy Service DeficienciesEnsure each resident’s drug regimen must be free from unnecessary drugs.
    Minimal harm
    4/14/2025Standard
    3/21/20250758Pharmacy Service DeficienciesImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    Minimal harm
    4/14/2025Standard
    3/21/20250761Pharmacy Service DeficienciesEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    Actual harm
    4/14/2025Standard
    3/21/20250790Quality of Life and Care DeficienciesProvide routine and 24-hour emergency dental care for each resident.
    Minimal harm
    4/14/2025Standard
    3/21/20250803Nutrition and Dietary DeficienciesEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    Minimal harm
    4/14/2025Standard
    Page 1 of 4

    Penalties & Fines

    When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.

    No penalties or fines recorded for this facility.

    Ownership Records

    Ownership structure and changes can affect facility quality.

    Facilities in Chain

    17

    Chain Avg Rating

    4.4

    Years Operating

    58

    Owner NameTypeRoleOwnership %Association Date
    HUMANGOOD FRESNOOrganization100%8/1/2012
    HUMANGOODOrganization100%5/1/2016
    HUMANGOOD FRESNOOrganization8/1/2012
    HUMANGOOD NORCALOrganization9/26/2012
    CASE, ALEXISIndividual8/21/2022
    CHAHAL, PARMVEERIndividual1/4/2023
    COCHRANE, JOHNIndividual8/10/2009
    COLEMAN, ESMERALDAIndividual6/2/2023
    GHASSEMI, BETHANYIndividual5/21/2019
    GRIFFITH, ALANIndividual6/30/2019
    GROSSMAN, STEPHENIndividual12/1/1998
    LOPEZ, JESSICAIndividual1/20/2020
    MCDONALD, ANDREWIndividual1/1/2020
    OGUS, DANIELIndividual10/17/1995
    VANGELISTO, GWENIndividual8/30/2021
    BAKER, JUDITHIndividual4/25/2012
    BATTISON, WILLIAMIndividual2/3/2011
    BROWN, HERMANIndividual5/1/2016
    DOWELL, ROBERTIndividual3/15/2024
    GRIFFITH, ALANIndividual6/30/2019
    HOLMES, MICHELLEIndividual5/1/2016
    KELLEY, ALBERTIndividual4/21/2008
    BROWN, HERMANIndividual5/1/2016
    COCHRANE, JOHNIndividual8/10/2009
    GHASSEMI, BETHANYIndividual5/21/2019
    MCDONALD, ANDREWIndividual1/1/2020
    OGUS, DANIELIndividual8/27/2009
    U.S. BANKOrganization4/1/2018

    News & Media

    Recent news articles, lawsuits, and media coverage mentioning this facility.

    Fitch Rates HumanGood California Obligated Group's 2025 Revs 'A'
    Fitch Ratings
    Jun 5, 2025

    Fitch Ratings has rated the 2025 revenue bonds for HumanGood California Obligated Group 'A' with a stable outlook. HumanGood Fresno, which consists of The Terraces at San Joaquin Gardens, is part of this group.

    Data updated: March 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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