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    WOODLAND MANOR

    1347 EAST VALLEY WATERMILL ROAD, SPRINGFIELD, MO 65803

    94 beds · For profit - Individual

    CMS Provider #265749

    Data updated: March 1, 2026

    46
    IQ ScoreA composite score from 0–100 combining federal ratings, staffing, inspections, penalties, and complaint history.

    Overall Rating

    ★★★★★

    Health Rating

    ★★★★★

    Staffing Rating

    ★★★★★

    Quality Rating

    ★★★★

    Daily nursing care

    3.8 hrs/resident

    Getting better

    Inspection findings

    23

    More issues

    Ownership changes

    0

    Privately owned by a for-profit individual.

    Complaint trend

    More complaints

    High volume of complaints resulting in official inspection findings.

    Facility vs. Missouri Averages

    Overall Rating

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Health Inspection

    Facility★★★★★
    State Avg★★★★★
    Below State Avg

    Staffing Rating

    Facility★★★★★
    State Avg★★★★★
    At State Avg

    Quality Rating

    Facility★★★★
    State Avg★★★★★
    Exceeds State Avg
    State staffing benchmarks:Nursing hours/resident/day 3.5RN hours/resident/day 0.5

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    NursingHomeIQ Analysis

    Summary

    Woodland Manor’s profile is defined by nurse staffing hours that exceed state averages but are coupled with a high staff turnover rate and a volume of health inspection findings that is nearly double the state average.

    Detailed Analysis

    Analysis of Woodland Manor’s data reveals a profile characterized by high nursing staff turnover and an increasing number of inspection findings. While the facility provides 3.83 hours of nursing care per resident per day—which exceeds the Missouri state average of 3.47 hours—this is offset by a 72.8% total nursing staff turnover rate. This high rate of staff departure suggests a significant lack of continuity in care. Additionally, the facility has experienced high leadership instability, with two administrators leaving within the reporting period. Records also show a 11.7% decrease in nursing care hours during weekends compared to weekdays, which may impact the consistency of resident supervision.

    Inspection history shows a downward trend in regulatory compliance. The most recent survey identified 23 health inspection findings, an increase from 21 in the previous cycle. These findings included issues regarding the failure to timely report suspected abuse, failure to provide care according to resident preferences, and failure to maintain a hazard-free environment. Although long-stay quality measures remain a statistical bright spot at 4 out of 5 stars, the facility has faced severe administrative penalties, including a 57-day denial of payment by the government. The data indicates that while direct nursing hours are higher than average, the stability and regulatory oversight of the facility are areas of significant variance compared to state benchmarks.

    Key Findings

    The most recent health inspection documented 23 findings, which is significantly higher than the Missouri state average of 11.9.

    The facility experienced a nursing staff turnover rate of 72.8%, compared to the state average of 57%, indicating that residents interact with changing personnel more frequently than at other facilities.

    Public records show one payment denial in 2024, a penalty that lasted for 57 days.

    Performance Trends (24 months)

    This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.

    CategoryApr 24Jun 24Aug 24Oct 24Dec 24Mar 25May 25Jul 25Nov 25Jan 26Mar 26Trend
    Overall1★1★2★2★2★3★3★2★2★2★2★
    Staffing1★1★2★1★1★1★1★1★1★1★2★
    Health2★2★2★3★3★4★4★3★3★3★2★
    4-5 Stars 3 Stars 1-2 Stars

    Staffing Deep Dive

    Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.

    Weekend vs. Weekday Staffing

    Weekday3.8 hrs/resident/day
    Weekend3.4 hrs/resident/day
    Drop12% — Moderate drop

    RN Hours Specifically

    Weekday RN0.45
    Weekend RN0.39
    RN Drop13%

    State avg total staffing: 3.5 hrs/resident/day

    Administrator Turnover

    2

    administrators departed in past year

    High churn

    Nursing Staff Turnover

    Total NursingVery high

    72.8%

    State avg: 57.0%

    RN TurnoverElevated

    42.9%

    State avg: 49.9%

    Agency/Contract Staff

    0.0%

    of nursing hours from contract/agency staff

    Low — good continuity
    RN contract %0.0%
    CNA contract %0.0%

    Source: PBJ data, 2025Q3

    Location & Neighborhood

    A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.

    Walk Score

    22

    Car-Dependent

    Neighborhood Demographics (65803)

    Median Income

    $45,440

    Median Home Value

    $144,600

    Poverty Rate

    19.9%

    Age 65+

    15.9%

    Median Age

    37

    Pop. Density

    42,975/mi²

    Median Rent

    $861

    Google Reviews

    Google reviews provide firsthand accounts from residents' families and visitors.

    Inspection & Deficiency History

    Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.

    DateTagCategoryDescriptionSeverityCorrectedTypeIC
    12/30/20250609Freedom from Abuse, Neglect, and Exploitation DeficienciesTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    Minimal harm
    2/6/2026Complaint
    12/30/20250684Quality of Life and Care DeficienciesProvide appropriate treatment and care according to orders, resident’s preferences and goals.
    Minimal harm
    1/12/2026Complaint
    12/30/20250689Quality of Life and Care DeficienciesEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Minimal harm
    2/6/2026Complaint
    11/29/20250557Resident Rights DeficienciesHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    Minimal harm
    12/12/2025Complaint
    6/13/20250921Environmental DeficienciesMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    Actual harm
    7/27/2025Standard
    6/13/20250812Nutrition and Dietary DeficienciesProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Actual harm
    7/27/2025Standard
    6/13/20250880Infection Control DeficienciesProvide and implement an infection prevention and control program.
    Minimal harm
    7/27/2025Standard
    6/13/20250561Resident Rights DeficienciesHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    Minimal harm
    7/27/2025Standard
    6/13/20250605Freedom from Abuse, Neglect, and Exploitation DeficienciesPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    Actual harm
    7/27/2025Standard
    6/13/20250607Freedom from Abuse, Neglect, and Exploitation DeficienciesDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
    Minimal harm
    7/27/2025Standard
    Page 1 of 5

    Penalties & Fines

    When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.

    Total Penalties

    1

    Total Fines

    $0

    DateTypeFine AmountPayment Denial
    12/13/2024Payment Denial3/13/2025 (57 days)

    Ownership Records

    Ownership structure and changes can affect facility quality.

    Years Operating

    23

    Owner NameTypeRoleOwnership %Association Date
    GOURLEY, EWINGIndividual100%5/1/1989
    GOURLEY, EWINGIndividual5/1/1989
    ALEXANDER, BRENDAIndividual11/1/2019
    WHITTAKER, AMANDAIndividual1/2/2007
    GOURLEY, EWINGIndividual100%5/1/1989
    GOURLEY, EWINGIndividual5/1/1989
    ALEXANDER, BRENDAIndividual11/1/2019
    WHITTAKER, AMANDAIndividual1/2/2007

    News & Media

    Recent news articles, lawsuits, and media coverage mentioning this facility.

    No recent news coverage found for this facility.

    Data updated: March 1, 2026 · CMS, OSCAR, state inspection records

    NursingHomeIQ provides informational synthesis to help families make informed decisions. This does not constitute legal, financial, or medical advice.

    NursingHomeIQ

    Data sourced from CMS, OSCAR, and state inspection records. Not affiliated with the U.S. government.

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