1347 EAST VALLEY WATERMILL ROAD, SPRINGFIELD, MO 65803
94 beds · For profit - Individual
CMS Provider #265749
Data updated: March 1, 2026
Overall Rating
★★★★★
Health Rating
★★★★★
Staffing Rating
★★★★★
Quality Rating
★★★★★
Daily nursing care
3.8 hrs/resident
Getting better
Inspection findings
23
More issues
Ownership changes
0
Privately owned by a for-profit individual.
Complaint trend
More complaints
High volume of complaints resulting in official inspection findings.
Overall Rating
Health Inspection
Staffing Rating
Quality Rating
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Woodland Manor’s profile is defined by nurse staffing hours that exceed state averages but are coupled with a high staff turnover rate and a volume of health inspection findings that is nearly double the state average.
Analysis of Woodland Manor’s data reveals a profile characterized by high nursing staff turnover and an increasing number of inspection findings. While the facility provides 3.83 hours of nursing care per resident per day—which exceeds the Missouri state average of 3.47 hours—this is offset by a 72.8% total nursing staff turnover rate. This high rate of staff departure suggests a significant lack of continuity in care. Additionally, the facility has experienced high leadership instability, with two administrators leaving within the reporting period. Records also show a 11.7% decrease in nursing care hours during weekends compared to weekdays, which may impact the consistency of resident supervision.
Inspection history shows a downward trend in regulatory compliance. The most recent survey identified 23 health inspection findings, an increase from 21 in the previous cycle. These findings included issues regarding the failure to timely report suspected abuse, failure to provide care according to resident preferences, and failure to maintain a hazard-free environment. Although long-stay quality measures remain a statistical bright spot at 4 out of 5 stars, the facility has faced severe administrative penalties, including a 57-day denial of payment by the government. The data indicates that while direct nursing hours are higher than average, the stability and regulatory oversight of the facility are areas of significant variance compared to state benchmarks.
The most recent health inspection documented 23 findings, which is significantly higher than the Missouri state average of 11.9.
The facility experienced a nursing staff turnover rate of 72.8%, compared to the state average of 57%, indicating that residents interact with changing personnel more frequently than at other facilities.
Public records show one payment denial in 2024, a penalty that lasted for 57 days.
This shows how the facility's federal ratings have changed over the past 24 months. Consistent high ratings suggest stable quality, while declining trends may warrant further investigation.
| Category | Apr 24 | Jun 24 | Aug 24 | Oct 24 | Dec 24 | Mar 25 | May 25 | Jul 25 | Nov 25 | Jan 26 | Mar 26 | Trend |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | 1★ | 1★ | 2★ | 2★ | 2★ | 3★ | 3★ | 2★ | 2★ | 2★ | 2★ | |
| Staffing | 1★ | 1★ | 2★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 1★ | 2★ | |
| Health | 2★ | 2★ | 2★ | 3★ | 3★ | 4★ | 4★ | 3★ | 3★ | 3★ | 2★ |
Staffing depth is the strongest predictor of care quality. Facilities routinely cut staff on evenings and weekends — the shifts when falls happen and call lights go unanswered.
RN Hours Specifically
State avg total staffing: 3.5 hrs/resident/day
2
administrators departed in past year
High churn72.8%
State avg: 57.0%
42.9%
State avg: 49.9%
0.0%
of nursing hours from contract/agency staff
Low — good continuitySource: PBJ data, 2025Q3
A facility's location matters — nearby hospitals, pharmacies, and public transit can make visits easier and ensure quick access to emergency care.
Walk Score
22
Car-Dependent
Median Income
$45,440
Median Home Value
$144,600
Poverty Rate
19.9%
Age 65+
15.9%
Median Age
37
Pop. Density
42,975/mi²
Median Rent
$861
Google reviews provide firsthand accounts from residents' families and visitors.
Federal and state inspectors conduct regular surveys of every nursing home. Deficiencies listed here are problems found during those inspections.
| Date | Tag | Category | Description | Severity | Corrected | Type | IC |
|---|---|---|---|---|---|---|---|
| 12/30/2025 | 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Minimal harm | 2/6/2026 | Complaint | |
| 12/30/2025 | 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Minimal harm | 1/12/2026 | Complaint | |
| 12/30/2025 | 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Minimal harm | 2/6/2026 | Complaint | |
| 11/29/2025 | 0557 | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | Minimal harm | 12/12/2025 | Complaint | |
| 6/13/2025 | 0921 | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Actual harm | 7/27/2025 | Standard | |
| 6/13/2025 | 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Actual harm | 7/27/2025 | Standard | |
| 6/13/2025 | 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | Minimal harm | 7/27/2025 | Standard | |
| 6/13/2025 | 0561 | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | Minimal harm | 7/27/2025 | Standard | |
| 6/13/2025 | 0605 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | Actual harm | 7/27/2025 | Standard | |
| 6/13/2025 | 0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Minimal harm | 7/27/2025 | Standard |
When inspection deficiencies are serious enough, the government may impose financial penalties or deny Medicare/Medicaid payments.
Total Penalties
1
Total Fines
$0
| Date | Type | Fine Amount | Payment Denial |
|---|---|---|---|
| 12/13/2024 | Payment Denial | — | 3/13/2025 (57 days) |
Ownership structure and changes can affect facility quality.
Years Operating
23
| Owner Name | Type | Role | Ownership % | Association Date |
|---|---|---|---|---|
| GOURLEY, EWING | Individual | — | 100% | 5/1/1989 |
| GOURLEY, EWING | Individual | — | — | 5/1/1989 |
| ALEXANDER, BRENDA | Individual | — | — | 11/1/2019 |
| WHITTAKER, AMANDA | Individual | — | — | 1/2/2007 |
| GOURLEY, EWING | Individual | — | 100% | 5/1/1989 |
| GOURLEY, EWING | Individual | — | — | 5/1/1989 |
| ALEXANDER, BRENDA | Individual | — | — | 11/1/2019 |
| WHITTAKER, AMANDA | Individual | — | — | 1/2/2007 |
Recent news articles, lawsuits, and media coverage mentioning this facility.
No recent news coverage found for this facility.
Data updated: March 1, 2026 · CMS, OSCAR, state inspection records
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